Elmwood Chrysler Dodge Jeep Ram

Awesome customer service Got my new Jeep Grand Cherokee and they made the process so easy and stress free! I didn't feel rushed or pressured while they still dedicated their t Got my new Jeep Grand Cherokee and they made the process so easy and stress free! I didn't feel rushed or pressured while they still dedicated their time to helping me find the perfect vehicle. They had exactly what I was looking for at the perfect price. I am now a dedicated customer of Elmwood. More

Amazing purchase experience in "hassle free" environment I try to reward excellent service and to give my business to the place and the salesperson that I feel provide the best purchasing experience. A recen I try to reward excellent service and to give my business to the place and the salesperson that I feel provide the best purchasing experience. A recent purchase of a quality used SUV naturally required truly exceptional service for me to justify it…and Sherman Jones went so far above and beyond that I saw no other option than to purchase my vehicle from Elmwood Dodge. Sherman was extremely friendly and knowledgeable. From the very moment I walked in, I felt like I was talking to an old friend. Sherman used absolutely no high-pressure sales tactics whatsoever, and was clearly enthusiastic about Elmwood Dodge and the prospect of "helping me purchase a vehicle". I also met Noel Tavarez, the business manager who effortlessly guided me through the financing process, providing me with an array of unsolicited "extras" at no additional cost. Noel, like Sherman, is a consummate professional — he has tremendous attention to detail and it’s obvious that he enjoys his work. In 2017 it’s incredibly rare to find a business that treats you like family, especially a big corporation…but nonetheless, that’s exactly how Sherman and Noel made me feel about Elmwood Dodge. More

Great Elmwood dodge was excellent in all areas Jim and Jason verdoia did a great job evaluating and making sure the vehicle was imperfect condition and Jare Elmwood dodge was excellent in all areas Jim and Jason verdoia did a great job evaluating and making sure the vehicle was imperfect condition and Jared Murphy was a very knowledgeable salesman who met my every demand More

Entire purchase process was excellent. After comparing all the Jeep dealerships in the market, Elmwood was the clear winner in every aspect of the purchasing process. Justin Rouco was espec After comparing all the Jeep dealerships in the market, Elmwood was the clear winner in every aspect of the purchasing process. Justin Rouco was especially knowledgeable, helpful and professional. Thanks to him, Kyle and Vincent, we now are driving the Jeep Wrangler Unlimited Sport of our dreams. More

Great Experience Buying a car was easy and no pressure was ever given. Overall a great experience. Al was very helpful and helped me explore the exact Jeep I wanted. Buying a car was easy and no pressure was ever given. Overall a great experience. Al was very helpful and helped me explore the exact Jeep I wanted. More

Great Buying Experience I was looking for a vehicle and the dealership went above and beyond getting me the vehicle i was eventually going to purchase. The Staff is very frie I was looking for a vehicle and the dealership went above and beyond getting me the vehicle i was eventually going to purchase. The Staff is very friendly and helpful. More

Amazing experience, redefining the car buying process! So my experience with Elmwood started about 6 months ago when after purchasing a 2016 Dodge Durango at another dealership. That dealership dragged the So my experience with Elmwood started about 6 months ago when after purchasing a 2016 Dodge Durango at another dealership. That dealership dragged their feet in addressing a warranty issue so I decided I would see if Elmwood would be willing to step in and help resolve my issue. That is when I met Paul Jr. Paul Jr. took great care of me. Fast forward to the Bering of March, my wife was hit by a guy who ran a red light and the crash ripped the front of the Durango off. My wife really loved her Durango so I reached out to Dennis at Elmwood and he set me up with Richard Miranda. Richard is the real deal, 44 years in the car business at Elmwood. Richard reached out and I let him know what I was looking for. The process of settling my totaled Dodge took a little longer than I would have liked but never once did I feel like I was being pressured, Richard worked at my pace. Once I finally resolved my insurance issues, Richard located a vehicle that matched my exact request, and had the vehicle at the dealership in 24 hours. With two young kids the process of buying a car can be stressful but from the minute we arrived at the dealership i felt that everyone was there to help. Mark brought my kids hot wheel cars to keep them preoccupied, this simple gesture didn't just impress me, but left a lasting impression on my kids. The Finance manager Noel, made the often adversarial experience of meeting with the finance manager a quick and stressless interaction. In and out in 10 minutes. When it comes down to it, this dealership may not be flashy but what it is and it's very clear, is focused on providing great customer service. Truth be told I could have saved $200 by going back to the original dealer that sold me my 2016, but I recognized that if a dealership focuses on customer service as Elmwood does I will have piece of mind buying from them. This will be my first and only stop when I need to replace my Jeep Grand Cherokee. More

An amazing experience I arrived at Elmwood with a difficult-to-finance credit rating and little hope of being able to purchase the vehicle of my choice (I had been driving I arrived at Elmwood with a difficult-to-finance credit rating and little hope of being able to purchase the vehicle of my choice (I had been driving a '14 Cherokee, leased by my son). I had spoken with Matt Rapoza on the phone, who assured me that the staff would do everything possible to help me. Sherman Jones was very understanding, and talked me through my options, and helped me select the perfect car. Ben was also incredibly kind and helpful, and Vinnie in finance explained the process to me and was able to secure financing for my new '17 Cherokee. I couldn't be happier with the way I was treated! More

Fantastic... I was so nervous taking the plung and getting myself a new car. I have always wanted a Jeep and was recommended to go to Elmwood Dodge. I am so HAPPY I was so nervous taking the plung and getting myself a new car. I have always wanted a Jeep and was recommended to go to Elmwood Dodge. I am so HAPPY I did, Richard M, Ben S and VInny F were absolutely amazing.They took their time explaining everything to me. They were curtios and friendly through the whole process. They made me feel like I have known them for years. Richard took us around and introduced us to people even in the service department and they all were very nice. I would recommend anyone to go there for a car. God bless them all. Thank you Richard for coming out when you seen that broken down Pontiac Aztec pull in the parking lot lol. You are and were amazing to work with on finding my new Jeep....... I LOVE IT 😊 More

nice people This was my second purchase from them. They gave me the best price on my new car and my trade in. Very quick service too This was my second purchase from them. They gave me the best price on my new car and my trade in. Very quick service too More