Elmwood Chrysler Dodge Jeep Ram

An Honest Dealership Elmwood was a great experience. I read it in my car and came to an agreement and purchase on a new Pacifica in a matter of hours Elmwood was a great experience. I read it in my car and came to an agreement and purchase on a new Pacifica in a matter of hours More

Super Customer Service Sherman Jones should give seminars on customer service. He is a model to be cloned by dealerships country-wide. I visited 3 other Jeep dealerships be Sherman Jones should give seminars on customer service. He is a model to be cloned by dealerships country-wide. I visited 3 other Jeep dealerships before, thankfully, doing business with Sherman at Elmwood Jeep. No other dealership salesperson came anywhere close to Sherman's professionalism, knowledge, competence, skill & personality. I will sing his praises to all my friends, co-workers & acquaintances as the only go-to salesman for a vehicle, new or used. It is quite evident that he is not happy until he makes his customers happy and that equals sales. More

Friendly Helpful and Courteous Great experience with Marcio and Noel .Told them what I wanted and they worked quickly and hassle free to help me get what I wanted . Thanks guys. Great experience with Marcio and Noel .Told them what I wanted and they worked quickly and hassle free to help me get what I wanted . Thanks guys. More

Excelent salespeople and attention Sales people were very helpful and explained to me the process of buying, registering the Ram ( I am from a different state). They picked me up from t Sales people were very helpful and explained to me the process of buying, registering the Ram ( I am from a different state). They picked me up from the train station when I went to pick up the vehicle. Very professional and friendly at the same time. It was a pleasure working with them. More

Cleaned up a sticky situation. Stuck with a car I was never interested in to benefit a past situation from another dealership, I wanted what I was paying for. My credit was about av Stuck with a car I was never interested in to benefit a past situation from another dealership, I wanted what I was paying for. My credit was about average and I wasn't putting any money down, I put myself in a bad situation. The previous dealership a year prior told me to come back after making payments on my jeep compass for a year(I truly always wanted a wrangler or RAM). I'm a very loyal customer even if I have an eh kind of experience I'll stick with what I know. So I show back up to "SAID" dealership and they told me there's nothing they can do for me. Knowing my parents bought from elmwood and had a good experience, I thought I'd give them a chance. I didn't regret it. From the start, Nathan Amaral was very up front with me and answered all my texts and questions right away. Ben, the sales manager, also was very up front with me and they both seemed a bit concerned with my purchase because it was going to be a pretty big monthly payment because I was upside down on my jeep but I told them that I was okay with it because I'd actually be driving something I loved. So those two were great in making the sales end of it stress-free. Then there was Vinny in the financing. He was talking to me like I was his own son. Huge pleasure to work with these guys and I definitely will be back with my car buying addiction More

Great service department and salesmen. About 4 months ago I purchased a Jeep Wrangler here from Marcio, overall one of the best sales people I have ever spoken to and provided a great exper About 4 months ago I purchased a Jeep Wrangler here from Marcio, overall one of the best sales people I have ever spoken to and provided a great experience. 4 Months later whenever he sees my mom or me at the dealership he still goes out of his way to come outside and say hello and check in on everything. And for the service department, Tee has been one of the most helpful people I have ever spoken to. She knew exactly what my issue was and got right on a fix and after less than a day my Jeep has been outfitted with a new lift kit and all of the issues I had caused with some hack wiring have been taken care of. More

Elmwood made me feel like the prettiest girl at the dance. Visited the shop Saturday to buy the current leased vehicle I was driving, instead rolled off the lot with a brand new 2017 Jeep Cherokee. Jared, Marc Visited the shop Saturday to buy the current leased vehicle I was driving, instead rolled off the lot with a brand new 2017 Jeep Cherokee. Jared, Marcio & Vin offered me smart solutions. Most importantly, they listened and didn't waste my time with upsells or incentive bs. Will be a customer for life. More

Excellent We had been to another well known dealership and had the worse experience of our life because of the fault of the salesman. We cancelled the sale from We had been to another well known dealership and had the worse experience of our life because of the fault of the salesman. We cancelled the sale from there. We then went to Elmwood Dodge, made an online appointment to see a salesman. We were contacted by phone to verify the appointment and were told they would be "looking for us". We were greeted in the parking lot and from that moment on, the van buying transaction went smoothly. The length of time to complete the sale was comparatively short compared to our previous experience. We took ownership of our new van in 2 weeks. I would highly recommend sitting with our salesman Jared Murphy to talk automobiles. He is fully knowledgeable in Chrysler products. Noel, the finance gentlemen helped to complete the financing arrangements and registration documents. We are enjoying our Chrysler van! More

Al was a pleasure to work with! My husband and I had a very smooth transaction with Al and his manager, Ben. They were very helpful, patient, professional and knowledgeable. We have My husband and I had a very smooth transaction with Al and his manager, Ben. They were very helpful, patient, professional and knowledgeable. We have been to many dealerships in the past and Elmwood Dodge, by far, has the best customer service. I will definitely be recommending Elmwood Dodge to my friends and family! More

Very good customer service Didn't think I was going to get the car I wanted due to problems with it. ElmwoodS team fixed the problem in a short time frame and I purchased the ve Didn't think I was going to get the car I wanted due to problems with it. ElmwoodS team fixed the problem in a short time frame and I purchased the vehicle. They stood by their word in addressing the issues. More