Elmwood Chrysler Dodge Jeep Ram

A great team from sales to financing to service ! An all around great experience starting with the initial sales associate, Rich and working with the financing team to finalize the lease. We'll be pu An all around great experience starting with the initial sales associate, Rich and working with the financing team to finalize the lease. We'll be purchasing additional Jeep vehicles in the future from Elmwood. More

Outstanding customer service. The staff at Elmwood makes getting your vehicle serviced an enjoyable experience. You leave feeling you vehicle has been serviced professionally at a The staff at Elmwood makes getting your vehicle serviced an enjoyable experience. You leave feeling you vehicle has been serviced professionally at a fair price. They service every vehicle for my family and we will never go anywhere else. More

Great customer service I went to Elmwood in search for my dream jeep. Marcio was very informative about all the features of the Rubicon vs the Sahara. I went there thinking I went to Elmwood in search for my dream jeep. Marcio was very informative about all the features of the Rubicon vs the Sahara. I went there thinking I wanted the Rubicon but once I test drove the Sahara I was immediately obsessed. I couldn’t be more happy about my Jeep and the service there. If your looking for a dealership, look no further. Go to Elwood and ask for Marcio!! More

Purchased ram big horn We purchased a used ram big horn truck. Very nice experience. Will go back again when we need another vehicle. We highly recommend this dealership. We purchased a used ram big horn truck. Very nice experience. Will go back again when we need another vehicle. We highly recommend this dealership. More

Excellent experience!!! Made the process of buying simple! I found Elmwood Chrysler Dodge Jeep Ram after having a negative service experience at another dealership. The service department was so helpful in re I found Elmwood Chrysler Dodge Jeep Ram after having a negative service experience at another dealership. The service department was so helpful in repairing my vehicle. When it was no longer worth repairing my vehicle, the staff encouraged me look for a new vehicle. I was very attached to my Charger and didn’t think I could find another vehicle I would like as much. I was introduced to the Chrysler 300 when my car was being repaired and I needed a rental. I fell in love with the vehicle and ended up buying one. EVERYONE at this dealship is helpful and customer focused. I’ve had the best experience with the staff in the service department especially Jim and Scott. Wayne made the process of buying my new car easy and painless, Dennis found the exact vehicle I was lookin for, and Vinny was so helpful with the financing. Elmwood Chrysler Dodge Jeep Ram is an EXCELLENT dealership that I will return to and refer friends and family to as well. More

Outstanding support The Elmwood team, led by Marcio made my recent purchase a pleasurable one. Marcio and team listened to my questions and were polite and direct as wel The Elmwood team, led by Marcio made my recent purchase a pleasurable one. Marcio and team listened to my questions and were polite and direct as well as helpful. I really appreciated the sincerity and enthusiasm. More

Excellent experience Richard Miranda was a phenomenal salesman. He made the process easy and smooth. I appreciated the support and guidance. Love my truck! Vincent made Richard Miranda was a phenomenal salesman. He made the process easy and smooth. I appreciated the support and guidance. Love my truck! Vincent made the financing easy and straightforward. More

Lookin for SUV to tow my boat I was looking for a Jeep knew exactly what I wanted. Richard Miranda was very helpful in making my decision. Thank you!! All the bells & whistles. I was looking for a Jeep knew exactly what I wanted. Richard Miranda was very helpful in making my decision. Thank you!! All the bells & whistles. More

EXCELLENT I searched numerous websites looking for the right car at the right price. I ended up traveling 120 miles from New Hampshire to Rhode Island. Once I g I searched numerous websites looking for the right car at the right price. I ended up traveling 120 miles from New Hampshire to Rhode Island. Once I got there I met Wayne Bland, the salesman, and did not know what surprises I would encounter. Wayne was thoughtful, friendly and helpful. He did not try to over sell me or bait and switch. He was compatible with all my interests, understood my needs and was very easy to work with closing the deal. After the deal was agreed upon I drove back to New Hampshire with the expectation to pick up the car early the following week. When I got there the following Monday, the car was prepped and ready to go with NO complications. In addition, Wayne knew that I had to drive it 120 miles for the first time on a rainy day. Initially there was only a 1/4 tank of gas in the car but Wayne made sure I had had more than enough gas to make it home. That was above and beyond what an salesman needed to do AFTER the deal had been consummated. I would recommend this dealership and specifically Wayne Bland to anyone care shopping. More

Could have been 5 stars I purchased a used Toyota Sienna from Elmwood and although I am generally happy with the vehicle and the dealership I did experience some issues with I purchased a used Toyota Sienna from Elmwood and although I am generally happy with the vehicle and the dealership I did experience some issues with lack of follow through. Initially I stopped in to see the van after seeing an online ad and Al was very helpful withthe test drive and questions. I returned to see the car a week later and Mark gave me a very fair price for my trade so I decided to purchase the van. I dealt with Damien that day and he was very friendly and helpful. I noticed the low tire light was still on and inquired about the recall mentioned in the car fax report. Damien agreed to look into these issues before I returned to pick the vehicle. After doing all the paperwork to purchase, register, etc the vehicle, I went to drive home and the tire light was still on. The car had been detailed, washed, etc but low tire indicator was still on. I was somewhat concerned that there could be an issue as I had no way of knowing if it just never got fixed or if a tire kept going low. Damien had service check the tires and I went on my way (with 1/4 tank of gas only). The next day I noticed the passenger window would not go down from driver's side control and e-mailed Damien. He assured me that the service department would check the van at my convenience. I contacted Damien the next week to let him know the day and time I could stop by with the van and he said he would make an appointment for me. Again, I asked about the recall issue. When I arrived the next day for my service apt they had no request or appointment scheduled for me and could not fit me in at that time. We scheduled an apt for another Thursday and they also advised me how to look up the recall myself on line. It was very aggravating to go 40 minutes out of my way on my day off, for an appointment that was never scheduled! The day of the service visit Elmwood was unable to fix the issue but made arrangements for Bristol Toyota to fix the window problem as well as the open recall. They transported the van over to Bristol for me and I dealt with them to finish the job. I feel that this would have been a 5 star experience if the details would have been addressed. I shouldn't have to research the recall on my own, waste time showing up for a non-existent appointment, and worry the tires will go flat since this was not addressed prior to me driving off the lot. I do feel the service department went above and beyond and Scott was excellent to deal with. I would deal with Elmwood again as everyone was very friendly and the price was fair, I just expect more follow through from the salesperson. More