
Elmwood Chrysler Dodge Jeep Ram
East Providence, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Stay away and spend your hard earned money elsewhere Stay far away from this scam factory! Staff is rude and condescending and provides horrible customer service. I've been using this dealer for servi Stay far away from this scam factory! Staff is rude and condescending and provides horrible customer service. I've been using this dealer for service and maintenance on my leased Jeep for three years. My lease recently ran up and I spoke to a manager who said I could return my car to their dealership even tho I originally purchased it in CT. When I came in to return the car I worked with Marina and explained the situation and she said it would be perfectly fine to return the car and that Ben the manager would be available on Sunday (this convo was on a Friday). On Sunday I came in and Ben said he had no idea who I was or what my car was doing that and that no one had informed him that I would be returning my car that day. The best part was that they lost my keys and it took over 20 minutes to find them. The man at the desk "helping" me was super condescending telling me that all the managers on duty said they had never spoke to me ever. I was able to show on my phone that I called and spoke to a manager on Tues 8/15 at 7:17 PM and that whoever works Tues is the person I spoke with. He said that that man isn't working today so he can't confirm that I ever spoke to him. He then called Marina on the phone to ask about the situation and she passed off blame to me saying that I lied to her and told her I purchased the car at this dealer which is COMPLETE BS! I stayed there looking like an idiot while they accused me of lying that I ever spoke to a manager and said that I was trying to return the car to them so that they could get charged some mysterious fee. The whole situation was so unprofessional and embarrassing. The owner of this dealership should be ashamed at the incompetence and rudeness of the staff. This place only likes you when they think they can get money from you. God forbid I try to return a JEEP to a local JEEP dealership. I found a different dealership who said they will kindly accept my car and are even offering to drive me home after I turn in the car. Seriously... stay away take your money to a place that respects their customer. More
Wonderful experience! Went to Elmwood to trade our Jeep in for a newer one. What a great experience!! Richard, Dennis and Vinny were friendly and professional. They took Went to Elmwood to trade our Jeep in for a newer one. What a great experience!! Richard, Dennis and Vinny were friendly and professional. They took their time and answered all our questions. Never felt rushed or like we were being pushed into a purchase. It was a pleasure to buy a car from them! We will continue to work with Elmwood for service and future car purchases. More
2019 Jeep Cherokee Limited Lease After visiting several car dealerships including other Jeep dealerships, I decided to lease my Jeep with Elmwood Dodge. Justin Rouco helped me lease m After visiting several car dealerships including other Jeep dealerships, I decided to lease my Jeep with Elmwood Dodge. Justin Rouco helped me lease my brand new Jeep, and I could not be happier with the experience. Justin is down to earth, knowledgeable, funny, and professional. Everyone I encountered at Elmwood from salespeople to financing to management offered exceptional customer service. Highly recommend Elmwood Dodge! More
Elmwood CDJR you all ROCK!!! Everytime!!!! My 5th car with Elmwood CDJR.. I would not go anywhere else! Thank you Richard Ruegerio for always making me laugh and making each new car experience My 5th car with Elmwood CDJR.. I would not go anywhere else! Thank you Richard Ruegerio for always making me laugh and making each new car experience so great. Richard Miranda thank for your friendly manner when we picked up the car. Ben Sciarcon you always find a way to work with me on those numbers and I truly appreciate it, but I appreciate your food conversations more..haha.. Noel Tavarez you are so wonderful..my second car signing with you and I can honestly say I trust you 100% when signing...You too Vinny! Jim Verdoia and Tee..OMG..what can I say?? This comment section is not big enough..Best Service Dept. EVER!!! Tee we love you to the Moon and Back!!!! Thank you all for being the friendliest, funniest and making us feel like family. Damien is a great addition to the dealer family. More
Great customer service Jose duran was great help and advice. Jose helped me get the vehicle i wanted in no time and offered his opinion weather it went against the sale for Jose duran was great help and advice. Jose helped me get the vehicle i wanted in no time and offered his opinion weather it went against the sale for better accommodations for the customer. I appreciate everything and i will definitely buy again from jose again thanks!. More
Amazing and super helpful staff! I was recommended by a friend and I absolutely do not regret my decision to shop here! The dealors were friendly and patient and helped me find a truc I was recommended by a friend and I absolutely do not regret my decision to shop here! The dealors were friendly and patient and helped me find a truck that fit my needs and wants. I would also recommend this dealorship to any new buyers looking for a place to find a great deal! 10/10 service! More
Ecstatic with our experience! One of the most trustworthy dealers you can work with. From Service to Sales, the team was honest, direct, and extremely helpful. You get a really One of the most trustworthy dealers you can work with. From Service to Sales, the team was honest, direct, and extremely helpful. You get a really good feeling the minute you walk in, and they treat you like family right away. Their integrity saved me out of what could have been a really ugly situation with a malfunctioning car, and a huge loss of money. Best car dealership ever! More
A Happy Customer Great place. They listened to what I wanted and didn't try to up-sale me. My salesman, Mike, knew the cars well and was able to find the right one for Great place. They listened to what I wanted and didn't try to up-sale me. My salesman, Mike, knew the cars well and was able to find the right one for me. The staff are also pretty laid back, but always willing to help. Thanks for the great Jeep Patriot! More
Quick and Painless Went in to look at a truck I had called about. Richie was a straight shooter and did not do the song and dance that some dealers try to pull. Whole p Went in to look at a truck I had called about. Richie was a straight shooter and did not do the song and dance that some dealers try to pull. Whole process took a little over 2 hours including a test drive. Richie also came in when he was off of work to show me the truck. I would highly recommend going to see Richie if you need a new vehicle. More
The only place I feel comfortable ...buying and servicing I just purchased my second car here, and my husband has purchased 2 trucks. Richard Miranda is a no nonsense salesman. Knows his cars, and very accomm I just purchased my second car here, and my husband has purchased 2 trucks. Richard Miranda is a no nonsense salesman. Knows his cars, and very accommodating ….. The service dept is outstanding. Always there to help, even if it's only to change the clock , when there is a time change. More