Elmhurst Ford

My used car purchase experience. Just purchased a used car. and found the people at this car dealership to be the most honest and knowledgeable people that I have ever dealt with. E Just purchased a used car. and found the people at this car dealership to be the most honest and knowledgeable people that I have ever dealt with. Especially the used car manager and our salesmen Nick. More

Top notch dealer and people! I found a Ford F2 50 on the Internet that I was interested in. Unfortunately I was 7 1/2 hours away. Rob Bates went the extra mile to make sure I fel I found a Ford F2 50 on the Internet that I was interested in. Unfortunately I was 7 1/2 hours away. Rob Bates went the extra mile to make sure I felt comfortable with the vehicle with text messages, videos, pictures, And maintenance documents sent to me. He patiently answered all my questions and after flying up there and spending the night at a hotel, he offered to pick me up the next morning in my potential vehicle. Call the staff there were great to help me Working out the finances so that I could take my vehicle home. Everything was as promised and a great professional experience! More

Easy and painless Great Customer Service! Had the vehicle we called about ready to go! Third new vehicle from that location! Looking Forward to the next new car Great Customer Service! Had the vehicle we called about ready to go! Third new vehicle from that location! Looking Forward to the next new car More

Great dealership and staff NO GAMES just what promised I would like to post a note about the purchase of my new 2019 Fusion I have been online shopping for the last three days trying to get the best deal p I would like to post a note about the purchase of my new 2019 Fusion I have been online shopping for the last three days trying to get the best deal possible. After being quoted an amazing low rate at a local dealership and being told that there was no way any other dealership could touch, I found out why he said it was for 60 months and turned out to be 72 months only after I had called them back that they finally said oh yes sorry. I then received a call from Eddie at Roesch Ford and he made me an offer that was very close to what I was told by the liars. He then made the offer even better after he found out that I lived 30 minutes away. I arrived at the dealership was greeted by Ron and Eddie and was quoted exactly what I was Promised. I saved almost $1000.00 dollars on the deal, no bait and switch after three wasted days and phone calls later finally found exactly what I wanted and was very Happy with new car .Eddie and Ron work great tighter with you and the finance man Joe was informative but not pushy. Thank you to all at Roesch Ford and defiantly will recommend to anyone that is looking for the truth and no GAMES More

Amanda had Excellent knowledge of how to help me out . Fast and accurate service of finding and repairing my windshield due to stress cracks. Defective windshield was found to be the problem and then was q Fast and accurate service of finding and repairing my windshield due to stress cracks. Defective windshield was found to be the problem and then was quickly replaced. More

Excellent Service Department I have been extremely satisfied with the service department the entire time I've owned my Tauras (2011). It's always been completed correctly & quick I have been extremely satisfied with the service department the entire time I've owned my Tauras (2011). It's always been completed correctly & quickly each and every time. More

Great Experience!!! Roesch's truck service department is the best it can be because of their people. Bob Waters and his staff do a find job every time I go there for serv Roesch's truck service department is the best it can be because of their people. Bob Waters and his staff do a find job every time I go there for service. That is part the reason I bought my wife's last car there. Besides Bob there is Mike Berger the sales professional I bought my wife's 2017 Edge from. Got a great deal! Of course it all starts with the leadership, Fred Seng the GM. I have no doubt my next Ford I'll be buying from Roesch Ford. More

did what i needed quick and without problems very good service and dearedship will continue to do business with them. it’s a longer ride but they are worth it compared to others very good service and dearedship will continue to do business with them. it’s a longer ride but they are worth it compared to others More

This dealer (Mike Hilmers) gave me what I needed! SATISFIED Worked with this dealer (Mike Hilmers) on specifying what I was looking for in in a 2019 Ford Explorer XLT. Within a few days, I was able to close o Worked with this dealer (Mike Hilmers) on specifying what I was looking for in in a 2019 Ford Explorer XLT. Within a few days, I was able to close on the deal including getting running boards, mudflaps, and roof cross bars installed. Joe Embro also was great in setting up the paperwork and financing. Also, Mike gave me a more detailed "turnover" than I had ever received from any other car purchase over the past 28-years. I appreciated his patience with me and his knowledge of the vehicle. So far, I am very pleased with the vehicle. This is is my third Explorer XLT since 1992, and I had purchased and Escape and a Fusion over that time as well. Thanks very much ... More

Brought my vehicle in for an antifreeze or transmission leak Inspected my explorer and showed the leaks and rusted lines and connections to me. Mechanic indicated a new radiator might be necessary. Received two Inspected my explorer and showed the leaks and rusted lines and connections to me. Mechanic indicated a new radiator might be necessary. Received two quotes, one without the cost of the radiator,, and the other included the radiator. Naturally both quotes included parts , labor and fluid replacement. Since my vehicle is a 2008 , parts had to ordered and my vehicle wouldn’t be completely repaired until Monday. I was offered a loaner. My vehicle was repaired and I was able to pick it up on Monday. All indications are that it has been fixed , drives fine no indications of any leaks.The loaner made it so much easier to be without my own vehicle. More