Elmhurst Ford

They Did What they said Nicholas and Mike helped me. Quick and easy right up, Needed an oil change and battery replacement. They explained the job and time expectations. W Nicholas and Mike helped me. Quick and easy right up, Needed an oil change and battery replacement. They explained the job and time expectations. Waited in their comfortable waiting room, enjoyed gourmet coffee and watched the morning news. The vehicle was ready when promised and cleaned. They did a check up and informed me of the current status of the future maintenance items and recommended when to have them done. They didn't try to scare me into paying for them immediately. I appreciate the advisory approach rather than the selling approach from Nicholas and Mike. I think Mike was blushing when he brought the was explaining the bill because his face was all red. All and all, the experience was great! More

service We work with Mike Murphy. He is always attentive and courteous. Goes above and beyond to make sure everything we need is taken care of. He truly is a We work with Mike Murphy. He is always attentive and courteous. Goes above and beyond to make sure everything we need is taken care of. He truly is an asset Thank you for the wonderful service More

not happy with their service I took my car for regular maintenance service and they found out that my transmission needs to get replaced under warranty. but changing the transmiss I took my car for regular maintenance service and they found out that my transmission needs to get replaced under warranty. but changing the transmission made some other issues to come up after, which they didn't cover it anymore! I'm not happy with their service, as their service made other parts on my car to fail and now I have to cover those issues (which didn't exist before service) on my own. More

I been purchasing and getting my vehicle serviced at Roesch since 2012, it’s been good, but Michael Murphy is awesome service representative 👍 ,Thank You! Roesch since 2012, it’s been good, but Michael Murphy is awesome service representative 👍 ,Thank You! More

Leased.my explorer from riesch ford good experience,.Had vehicle service there at least 3 times always done with a smile and knowledge of vehicle. Henry Ballard/VT-TECH vehicle service there at least 3 times always done with a smile and knowledge of vehicle. Henry Ballard/VT-TECH More

MIKE MURPHY WAS GREAT. SO HELPFUL AND NICE. MY TRUCK WAS DONE IN NO TIME. YOU GUYS REALLY HAVE SOME GREAT TECHS THAT WORK THERE. SHOULD GIVE THEM A RAISE!! DONE IN NO TIME. YOU GUYS REALLY HAVE SOME GREAT TECHS THAT WORK THERE. SHOULD GIVE THEM A RAISE!! More

Service Manager Who Goes Above and Beyond I've recently joined my company's fleet service and have been working with Roesch Ford ever since. The one time I did have an issue with my service - I've recently joined my company's fleet service and have been working with Roesch Ford ever since. The one time I did have an issue with my service - Mark, Service Manager took care of all the problems and made it right for me. I would definitely recommend working with Mark because he takes the time to explain any issue and is very personable. He took the time to give me a call and updated me frequently. More

Great Service Department I always service my F150 at Roesch Ford. They are prompt, they explain everything, and they make sure my truck is well taken care of. The shuttle driv I always service my F150 at Roesch Ford. They are prompt, they explain everything, and they make sure my truck is well taken care of. The shuttle driver is the best! I would highly recommend Roesch Ford to anyone. More

Sam is DA MAN! Great experience/Great Truck! Purchased an 2018 F-150 Limited... but, before I drove 225 Miles to see it, I had ALOT of questions. Sam, (and Jeanette) not only answered all my con Purchased an 2018 F-150 Limited... but, before I drove 225 Miles to see it, I had ALOT of questions. Sam, (and Jeanette) not only answered all my concerns, but took multiple close-up Pictures in and out of the Truck to help me decide about the long drive. When I arrived, I gave it a thorough inspection, and it was EVERYTHING Sam claimed it to be, (his assessment was very accurate, and honest) the test drive went great, and Sam walked me through entering my GPS address, Phones, and all other "new to me" options. there wasn't a question left unanswered, and the paperwork was a breeze. Everyone involved in my purchase did an outstanding job, and I couldn't be happier with my decision to drive from Michigan... they ALL made it worth my while! Thanks again! Mike VanderStelt More

"Roesch Team Professional" Roesch Ford was a pleasure to buy a Ford Edge from. The staff is very professional, friendly, kind, honest and very knowledgeable especially in our s Roesch Ford was a pleasure to buy a Ford Edge from. The staff is very professional, friendly, kind, honest and very knowledgeable especially in our situation. We will be going back to Roesch for service. Thank you Roesch! More