Elm Grove Dodge Chrysler Jeep Ram Inc
Wheeling, WV
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Had vehicle for 5 months could not fix. Jeep offered to buy back vehicle, Elm Grove Dodge would not host the buy back. They demanded vehicle be towed from there lot at owners expense to a Jeep offered to buy back vehicle, Elm Grove Dodge would not host the buy back. They demanded vehicle be towed from there lot at owners expense to a dealer that would host buy back. We have bought 4 jeeps from them. NEVER AGAIN!!! TRISH More
I would give this dealership 1000 stars if I could. They went above and beyond for helping get my car fixed. You couldn’t ask for a more honest place to take your vehicle to be serviced. I couldn’t sa They went above and beyond for helping get my car fixed. You couldn’t ask for a more honest place to take your vehicle to be serviced. I couldn’t say thank you enough for them and all they did for me and my husband. More
Nothing but good things to say about my experience with this dealership. They were very friendly and professional. They seemed to truly care about the customers experience and would go the extra mile to he this dealership. They were very friendly and professional. They seemed to truly care about the customers experience and would go the extra mile to help in anyway they could. I love my new Jeep Compass and would recommend this dealership to everyone. More
Friendly helpful staff my hats off to John the assistant service manager and the mechanics who did the work on my 07 Jeep Patriot rear subframe replacement job. service manager and the mechanics who did the work on my 07 Jeep Patriot rear subframe replacement job. More
Went in with one large and several small problems. The reception and helpfullness could not have been better. Had no appointment, did not matter. My vehicle was taken care of right away. Gave me a The reception and helpfullness could not have been better. Had no appointment, did not matter. My vehicle was taken care of right away. Gave me a ride home when the problem looked like would take some time. Called me with updates on progress of my car in shop. Called me when work completed and sent a car to pick me up. Overall best experience possible. Thank you, will always use this dealership for my car in the future. More
Sales and service very friendly knowledgeable try their hardest to satisfy your expectations as their customers! I recommend them highly it’s worth the drive you will be very impressed! Mike in finance wil hardest to satisfy your expectations as their customers! I recommend them highly it’s worth the drive you will be very impressed! Mike in finance will take care of all your questions and work hard to get you out the door soon as possible. He continued to help me after I bought my SVU very professional one of the best he truly cares about you not just a customer he’s amazing truly cares about your personal experience. Fixed my SUV didn’t charge me when I first bought it went beyond words of how grateful I’m was to all staff involved in fixing the problem. I will only go there it’s worth the drive no matter where you live. Thank you Elm Grove Dodge Alice Frum More
I have always had a great experience dealing with the people and services at Elm Grove Dodge. I never felt like I was being pressured into buying something, which is a huge plus for me. people and services at Elm Grove Dodge. I never felt like I was being pressured into buying something, which is a huge plus for me. More