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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

November 19, 2013

Elliott is a outstanding dealership, who employs outstanding people. They are all people persons who look out for their customers. Keep up the outstanding work. More

by ffcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Nov 20, 2013 -

Elliott Auto Group responded

ffcook, Thank you for your "outstanding" review. We do work diligently to make sure that we have the right people in place to take care of our clients! Thanks for being a part of the "Elliott Family".

November 18, 2013

Brian and Charlie were excellent in getting me in a new 2014 Mustang!!! Definetly recommend and will return for next vehicle!!! Customer service was outstanding! More

by evilive213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks
Nov 19, 2013 -

Elliott Auto Group responded

evilive213, Thank you for your glowing review of Elliott Ford Lincoln and of Brian and Charlie. As you read through our reviews you will definitely see that great experiences at Elliott Ford Lincoln are certainly the rule and not the exception. Both Brian and Charlie are consummate professionals and do everything within their ability to make sure you car buying and owning experiences are great. Congratulations on your new 2014 Ford Mustang, I am sure that you are going to "love" it! Thanks again for being a part of the "Elliott Family".

November 16, 2013

Great customer service Victor was very helpful in getting us what we were looking for. They offer a lot of options on cars to choose from & work with you been a first time buyer. I love my EDGE! More

by Ale29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Carrillo
Nov 19, 2013 -

Elliott Auto Group responded

Ale29, First off, congratulations on buying your first car! The Ford Edge is an excellent choice. Thank you for taking the opportunity to share you story with Elliott Ford Lincoln. Buying your first vehicle can often be a little bit nerve-racking, but as you stated, Victor and Jose do an excellent job of explaining your options and making sure that the process is smooth and easy. Again, congratulations on your Edge and welcome to the "Elliott Family"!

November 14, 2013

Brian represents your dealership well and did a great job in what I would consider a hard position with Internet Sales. Would recommended to anyone. More

by Mcholma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck
Nov 14, 2013 -

Elliott Auto Group responded

Mcholma, Thank you for taking time out of your busy day to post a review for us and Brian. As you mentioned, Brian is a very hard worker who makes sure that all the "I's" are dotted and the "T's" are crossed. He is extremely conscientious in every aspect of customer service. Thanks again for your business and welcome to the "Elliott Family".

November 09, 2013

We have had our 2014 Dodge Challenger 3 weeks and we are loving it. We went in on a Saturday to test drive a Challenger and ended up ordering one. Everyone was so helpful. They go above and beyond to help y More

by boogie83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Jason Hein
Nov 12, 2013 -

Elliott Auto Group responded

boogie83, Thank you for taking the time to share your experience with Elliott Auto Group. (And as a fellow Challenger owner, congratulations on being a part of the Challenger community.) I like that you were able to order the exact car that you wanted. A lot of folks don't realize that just because we may not have it on the lot at the moment, we have access to practically any new Chrysler, Dodge, Jeep or RAM truck available for sale and will do everything that we can to get that perfect for you. Our goal is to make sure that you are satisfied and that you enjoy your new vehicle. Again, congratulations on your new Challenger (try to keep it under 150MPH) and thank you for being a part of the "Elliott Family".

November 01, 2013

I called Mark on a Friday about a truck I saw on Auto-Trader, stopped on my way to Dallas on a Monday, had 30 minutes to spend before I had to get back on the road. I was able to agree on a deal (I More

by gkirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Willson, Charlie Wilbanks, Mark Safford
Nov 12, 2013 -

Elliott Auto Group responded

gkirk, We want to thank you for taking the time to share your story with Elliott Auto Group and Mark Safford here on DealerRater. I think you make some great points about how, even though your available time might be limited, we were able to work out a great deal for you on the truck you wanted. Mark is excellent at doing whatever he can to make sure that his clients are taken care of in a timely manner. In most cases, it really doesn't take all day to buy a vehicle. We have appraisers on site that will evaluate your trade in and quickly make you a quality offer. Charlie, in our finance office, has a ton of contacts and is amazing at some of the rates he is able to get you. We are very happy that your truck is great a pulling your 5th wheel and we welcome you to the "Elliott Family".

October 31, 2013

I just wanted to let you and your staff know how much Gregg and I appreciate the time and effort you put into figuring out what was wrong with our 2012 Dodge Ram pickup (yes, the infamous white one with More

by brb_mgb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Monty Vaughn
Nov 12, 2013 -

Elliott Auto Group responded

Gregg and Brittany, First let me say that we are sorry that you had any issue with your truck but as you know, there are times when even the best vehicles have some issues. The big thing is knowing that if you do have a problem, your dealership will take care of you. I appreciate you sharing your story with us here because it really brings out an area that a lot of people worry about, that being service after the sale. As you mentioned, here at Elliott Auto Group, we have a very highly trained group of technicians who will do everything that they can to make sure that everything on your vehicle is fixed to your satisfaction. I'm glad that we were able to handle the cluster and module problem for you and never worry about being a "thorn in our side", as we are here to serve you. Thank you for you business, for your kind words and for being a member of the "Elliott Family".

October 31, 2013

I have purchased many of different vehicles in prior years and have found my experience with Carla Rogers at Elliot Chrysler Dodge Jeep in Mt Pleasant, TX to be the most helpful and friendliest sales pe More

by joeysmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2013 -

Elliott Auto Group responded

joeysmith, Thank you for taking the time to share your experiences with Elliott Auto Group. As you mentioned, Carla is extremely helpful and friendly as well as being very knowledgeable about the products. All these things packaged together with Carla's zaniness and southern charm make her a very fun lady to work with. Thanks again and thank you for being such a great member of the "Elliott Family".

October 30, 2013

My husband and I have bought 5 new cars from Elliott. The customer relations here is 2nd to none!!! I need only to call Jimmy Clark and order whatever I want. He has walked us thru 3 custom orders and thorou More

by CyndeeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wil, Jimmy Clark, Charlie Wilbanks
Oct 30, 2013 -

Elliott Auto Group responded

CyndeeK, We want to thank you for your continued loyalty to Elliott Auto Group, we absolutely appreciate it! I also want to thank you for taking the time to leave such a nice review for Jimmy, Charlie, Scott and Jason. Our crew here, whether it is sales, service or even signing all those forms, is the BEST! They all have a lot of experience and are extremely knowledgeable about the products. I saw your Mustang yesterday with the big bow on it and I have to say, it is one of the nicest looking Mustangs I have seen. You did a great job building it! Happy Anniversary and again, thank you for being a loyal part of the "Elliott Family"!

October 30, 2013

Carla was highly energetic and helpful in answering all our questions, and after the purchase of our vehicle satisfied all of our requests for extras. More

by ldway4103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2013 -

Elliott Auto Group responded

ldway4103, Thank you for your business and for taking the time to share your experience with Elliott Auto Group. Carla is an excellent and extremely knowledgeable lady who will work tirelessly to make sure that you get what you want and that you understand the operation of all of your vehicle's accessories. These days, there are so many great features on the vehicle, but it can certainly take a knowledgeable sales person like Carla to show all the in's and out's of how to get the most out of them. Thank you again and we appreciate you being a part of the "Elliott Family".

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