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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

January 21, 2014

A great experience on purchasing a vehicle. Visited the lot for a specific truck and drive away same day. No hassle, no pressure. Pleasant people to deal with. A+ More

by Brad65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Dove
Jan 21, 2014 -

Elliott Auto Group responded

Brad65, Thank you for taking the time to share your experience. We pride ourselves on being a "no hassle" dealership. We understand that buying a vehicle is an important decision and the last thing that you need is the dealer being difficult to work with. Thank you again for your business and we are proud to count you as part of the Elliott Family.

January 21, 2014

I had a great experience buying new car and meeting loan officer and maintance dept. Thank you all for being so helpful. It's always a pleasure doing business with qualified people. More

by brook510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Feb 03, 2014 -

Elliott Auto Group responded

brook510, Thank you for allowing Elliott Auto Group the opportunity to earn your business and for sharing your thoughts. We do work very hard to make sure that all of our staff is highly qualified and capable of handling any and all questions and concerns that you may have. It is our pleasure to serve you in anyway that we can and we proudly welcome you to the Elliott Family!

January 21, 2014

Overall experience was great, Brian was very personalable, answered all our questions, could not have been better. Thought I should have gotten better price on trade-in but I guess that is norma More

by lspruill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks
Jan 21, 2014 -

Elliott Auto Group responded

lspruill, Thank you for your willingness to share your experience. Brian Vaseleck takes great pride in his product knowledge and his customer service. You bring up a great point and I think most people probably feel the same way when you talk about the price you got on your trade-in. Some dealers will do a practice called "over allowing" which makes it look like you are getting more for your trade, but in reality they are just making up the difference in other areas. We like to do business in a straightforward and transparent way. Charlie is one of the best finance guys in the business. He takes the time to go over everything to make sure that you understand it. Let's be honest, you are making a significant commitment and it is important that you understand all the facts before you sign. Again, we appreciate your business and we are very proud to have you as a part of the Elliott Family.

January 18, 2014

Jimmy Clark is excellent to work with. He is such a wonderful Christian man. He even asked to pray with us before we left the dealership. My husband & I highly recommend him! More

by Rfzcrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
Jan 21, 2014 -

Elliott Auto Group responded

Rfzcrane, We really appreciate you taking the time to share your experience. I don't know how much of better compliment anyone could pay a person than what you have paid to Jimmy. Jimmy Clark is a strong Christian man who lives his faith and truly has a passion for helping people get the right vehicle. Again, we appreciate your business and we are thrilled to have you as part of the Elliott Family!

January 16, 2014

Usually purchasing a new vehicle becomes very stressful because of unanswered questions, delaying tactics, lack of accurate information, and so on. Because of past experience in working with other dealers More

by alimiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2014 -

Elliott Auto Group responded

alimiller, Thank you so much for your kind words. You are right about Brent Loving, he is extremely knowledgeable and works hard to get you a good deal so that you don't have to. He is great with customers and is one of the best in the business! Thank you again for your business and welcome to the Elliott Family.

January 15, 2014

Brent was very helpful and courteous to deal with. He answered all our questions. It was one of the most pleasurable experiences we have had in purchasing an auto. His exemplary attitude will keep cust More

by mrbrigg56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
Jan 15, 2014 -

Elliott Auto Group responded

mrbrigg56, Thank you so much for giving us the opportunity to be your dealer and also for sharing your experience. I agree with you that both Brent and Robby are amazing at what they do. Brent is extremely outgoing and friendly while at the same time being a great listener. Robby spent many years in sales and developed a fantastic resume of taking care of his clients. He carried all of that with him when he moved to finance and is again building a stellar resume of taking care of folks. Thanks again for your business and we are proud to have you as a member of the Elliott Family!

January 14, 2014

This is a top notch dealership !!!! I have purchased several vehicles from this dealership and will continue in the future. The sales and service department go beyond the extra step to make sure each cu More

by jimhuneycutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Brian Vaseleck, Ashley Willson, Cotton Guest
Jan 14, 2014 -

Elliott Auto Group responded

jimhuneycutt, Thank you so much for your glowing review. We truly appreciate you taking the time to share it. You mentioned that Jimmy Clark is "by far the best automobile salesman I've ever encountered", that is about the highest praise that any salesman can get, and you are exactly correct about it. Jimmy is phenomenal in every aspect of the car business from listening to you what you are wanting/needing to getting the best deal to explaining everything about the vehicle and finally to being there for you throughout your ownership of the vehicle. We appreciate your kind words and we are proud to have you as a part of the Elliott Family!

January 11, 2014

Brian was great, he was easy to work with, very responsive to my questions and made me a great deal on my truck. It couldn't of been a nicer experience! More

by RickDoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks, Cotton Guest
Jan 11, 2014 -

Elliott Auto Group responded

RickDoss, Thank you for sharing your experience. You mentioned how easy Brian is to work with, you are definitely correct on that. By truly listening to your needs and wants, Brian has the ability to make the car (or in your case, truck) buying experience smooth and enjoyable. Again, we appreciate your business and we are honored to have you as part of the a Elliott Family!

January 10, 2014

They worked hard at trying to find the vehicle that I wanted even though they did not have this vehicle in their inventory and always kept us up to date on everything they found out. More

by LRFCT82003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson
Jan 11, 2014 -

Elliott Auto Group responded

LRFCT82003, We appreciate you taking the time to share your experience with us. You bring up an excellent point that some folks may not be aware of, that being that we have the ability to obtain nearly any vehicle for you. The reality is that if we don't have what you are looking for in stock, we can usually have it within 24-48 hours. Thank you again for your business and for your review. We are proud to have you as a part of the Elliott Family!

January 09, 2014

My experience was excellent in every way! Jimmy went above and beyond to find the right vehicle for me. Charlie explained everything clearly. I would recommend Elliott to anyone. More

by renfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
Jan 09, 2014 -

Elliott Auto Group responded

renfreeman, Thank you for taking the time to share your experience. Jimmy is an absolute professional and you won't find anyone better at taking the time to listen to what you want and make sure it happens. Add to that the way that he explains every facet of your new vehicle and it is a combination that simply can't be beat! Thank you again for your business and we are proud to have you in the Elliott Family!

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