Back

Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

Directions

By Type

Showing 880 reviews

March 27, 2014

Great service Great sales staff..... Happy to do business with. Not too pushy like other dealers I have delt with. Would defiantly reconnect to a friend. Thanks for More

by Dbrandtxom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello
Apr 28, 2014 -

Elliott Auto Group responded

Dbrandtxom, We truly appreciate your kind words and your business. I am glad that you were aware that we don't get pushy with our customers. That isn't how we like to be treated and we refuse to treat others that way. It sounds like such a simple thing, but it goes a long way. Thank you again for your business and for being a great part of the Elliott Family!

March 26, 2014

Totally hassle free buying. We were out of there within three hours. Not eight like other dealerships. All of the staff was extremely helpful. An my car is amazing. I love it!!! More

by Cbellamy86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Farrer
Apr 28, 2014 -

Elliott Auto Group responded

Cbellamy86, Thank you so much for your kind words. It looks like we were able to hit all the marks on your deal. We appreciate your taking the time to share your thoughts and experience here. Thank you for your business and for being such a great part of the Elliott Family!

March 26, 2014

Every representative with whom I had interaction was extremely courteous and helpful. The sales rep, Jimmy Clark was very informative regarding the options and features in which I was interested, inclu More

by Danny060249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Apr 28, 2014 -

Elliott Auto Group responded

Danny060249, Thank you for taking the time to share your experience with us. Jimmy Clark is one of the true gentlemen in the business. He is very knowledgeable about our vehicles as well as about how to provide the best in customer service. He always makes sure that you are aware of all the options that your vehicle has and how to operate it. As you mentioned, he also is diligent in following up with you to make sure any questions that have arisen after your purchase are answered as well. We appreciate your business and are proud to have you as a member of the Elliott Family!

March 25, 2014

I came to the dealership to have my 2005 Ford F-150 serviced. The left driver window actuator was broken. They had one in stock and put the vehicle in the shop immediately. While I was waiting I decid More

by jumpingtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Willson, Charlie Wilbanks, Mark Safford, Jason Hein
Apr 28, 2014 -

Elliott Auto Group responded

jumpingtom, Thank you so much for your review and more importantly for your business. You hit on a couple of topics that not everyone is aware of. First, our service department is second to none. Obviously, we can't stock every possible item, but we do our best to make sure that we stock as much as we can. Secondly, our Certified Pre-Owned vehicles are truly unique units that are basically in like new condition and come with extra warranties and several other benefits that you won't get without buying a Ford Certified Pre-Owned. Also, some dealers will tell you that they have certified all of their pre-owned units, make sure to find out what that certification entails. All Ford Certified Pre-Owned vehicles have to meet stringent Ford guidelines and due to the fact that they have met those guidelines, Ford Motor Company adds some great benefits to the buyer such as roadside assistance and extra warranties. CPO (Certified Pre-Owned) units are excellent vehicles to check out! Thank you again for your business and for taking the time to share your story. We are proud to have you as part of the Elliott Family!

March 24, 2014

Very eager to help find the perfect truck and the right price. We are a repeat customer. We bring our repairs and service to Mt. Pleasant. More

by littlebit62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2014 -

Elliott Auto Group responded

littlebit62, Thank you for your business and for your kind words. You are absolutely correct, we do work very hard to make sure you get the perfect vehicle to fit your needs and wants...and, of course, your budget. Our Service Department is also second to none and constantly improving. Thanks again for your loyalty and for being a great part of the Elliott Family!

March 21, 2014

We have bought several automobiles over the years and I have never had my salesperson say a prayer before we left the lot with our purchase, but Jimmy Clark did. He is a great sales person and I wouldn't More

by mbbowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
Mar 21, 2014 -

Elliott Auto Group responded

mbbowman, Thank you so much for your business and for sharing your kind words. Jimmy Clark is an absolutely impressive man as well as a great salesperson. Having him on our team is something that clearly makes our company better. Thank you again for your business and for being a wonderful member of the Elliott Family.

March 18, 2014

This was the second new vehicle bought here with Jimmy Clark as our salesman.We obviously returned here and are proud to be in Ford Loyalty program...even to our Ford tractors! # 1 Dealership in our opi More

by bts75686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Mar 21, 2014 -

Elliott Auto Group responded

bts75686, We would like to thank you for choosing Elliott Auto Group and for sharing your experience. Ford quality is indeed fantastic and Jimmy Clark is second to none! Again, thanks for your business and we are proud to have you as a member of the Elliott Family.

March 17, 2014

Beat overall car buying experience of my life. David was so knowledgable and helpful to me and my wife. He answerwed every question that I had with clairity and he made sure that I understood exactly what w More

by sblassingame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2014 -

Elliott Auto Group responded

sblassingame, Thank you for your business and for taking the time to share your experience. David Gutierres is very good working with his clients all the way through the entire process. He does make it enjoyable and fun. We are proud to have you as a member of the Elliott Family and look forward to serving you for many years to come.

March 17, 2014

It was a good easy experience! I enjoyed the staff.the negotiations were pleasant too! The vehicle is nice and was filled and cleaned for me! More

by sherrie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Ashley Willson, Jason Hein
Mar 21, 2014 -

Elliott Auto Group responded

sherrie123, Thank you for your business and for your kind words. We are always working to make our processes better and have the whole thing move more smoothly. Again, thank you for your business and we are glad to have you as a member of the Elliott Family.

March 16, 2014

I had been searching for a dealership that understood internet sales should not be a ploy to drag me into the dealer. From the moment I connected with Matt Farrer, I had the sense that he could handle th More

by JimPoston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hein, Matt Farrer
Mar 20, 2014 -

Elliott Auto Group responded

JimPoston, Thank you for sharing your Internet experience and for your business. You are absolutely correct about Matt, he is great at working with Internet clients and keeping the time at the dealership down to a minimum for you. In fact, we have done deals where we even deliver the vehicle to the client and they never step foot inside the dealership. The Internet has allowed us to work with a greater number of people on their own terms and at times that are convenient for them, so we continually work hard to refine our processes with the desire to be the best that there is. Again, thank you for choosing Elliott Ford and we are thrilled to count you as a member of the Elliott Family!

...
75
...