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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

May 23, 2014

Public School Educators Julie and I were treated better than customers we were treated like family from start to finish and that made all the difference to us. More

by MarcLevesque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
May 30, 2014 -

Elliott Auto Group responded

Marc, Thank you for your business and for taking the time to share your experience with us. We do work very hard to make sure that everyone is treated fantastic not just throughout the buying process, but throughout the entire ownership experience. Again, thank you for your business and we are glad to have you as a part of the "Elliott Family".

May 23, 2014

Gets you into what you need. We had a realy small ar for our family. Elliot's did the best to get us into a larger van without being too expensive for us. More

by dean80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
Jun 03, 2014 -

Elliott Auto Group responded

dean80, Thank you for your business and for being so willing to share your experience. One of the most rewarding things in the car business is when we have the ability to help a family get into a vehicle that meets their needs better than the one that they currently have, so thank you for allowing us to do that for you. Again, thank you for your business and welcome to the Elliott Family!

May 18, 2014

Made Deal Possible I have been wanting to get back into an SUV for years. Carla Rogers and the Sales Staff at Elliott Chrysler Dodge Jeep bent over backwards to make m More

by dck10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2014 -

Elliott Auto Group responded

dck10, First off, I would like to thank you for choosing Elliott Auto Group to help you get your "elusive" SUV. Carla is great and she will do everything that she can to make a car deal that works for you! Again, we are proud to have had the opportunity to make your SUV dream come true and we are proud to have you as part of the Elliott Family!

May 17, 2014

New 2013 Ford Edge My husband and I went to Elliot Ford to buy used vehicles. After driving a 2012 Ford Escape, my husband decided to test drive the new SUVs. Victor was More

by Dcues63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Carrillo, Victor Carrillo
Jun 04, 2014 -

Elliott Auto Group responded

Dcues63, Thank you so much for your business and for your kind words. Victor is an excellent guy who works very hard to make sure he is knowledgeable about our inventory and, as you mentioned, he does a great job of explaining the options and how they work. I think that you made another great point when you talked about the sales atmosphere here not being a high pressure atmosphere. We don't like being pushy salespeople and so we don't operate that way either. Again, I want to thank you for your business and welcome you to the Elliott Family.

May 17, 2014

Customer Service This experience would have been perfect except when we went to pay the down payment on the car we bought. Our salesman, Sam, was friendly and professi More

by JillBrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2014 -

Elliott Auto Group responded

JillBrady, First off, I would like to thank you for your business and also for taking the time to share your experience. I would also like to apologize for the situation that occurred when making your down payment. There is no excuse for poor customer service and I can assure you that this has been addressed with all the staff so that it will not happen again. Sam, as you mentioned is a great guy and very energetic. He works hard for his clients to make sure that they are properly cared for before and after the sale. We are thrilled to have you as a part of the Elliott Family.

May 15, 2014

Corey Absolutely amazing place. I recommend this place to anyone looking to find a great deal. I will be coming back very soon when I need anything More

by Phi_lamb6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks
May 16, 2014 -

Elliott Auto Group responded

Phi_lamb6, Thank you for your business and also for your very kind words. We are proud to have you as a part of the "Elliott Family"!

May 14, 2014

Another great experience This is the four vehicle I have purchased from Elliott's over the years. Every one has been a great experience for me. I have always left there feelin More

by mgarrett86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn
May 15, 2014 -

Elliott Auto Group responded

mgarrett86, I would like to say thank you for your continued support and also for taking the time to share your experience. We do our best to make sure that every experience that everyone has with us is positive and exciting as any car buying experience should be. By being personable and actually caring about our clients, we have been able to thrive over the years and become a standard in the community. All that is great, but we couldn't do any of it without you and we thank you for that. Also, thank you for being such a loyal member of the "Elliott Family".

May 09, 2014

New Purchase Experience Overall experience was very pleasurable. My wife and I were looking to purchase a new vehicle. We had decided to make it a fun time for us. Hopeful More

by BaronB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Matt Farrer
May 15, 2014 -

Elliott Auto Group responded

BaronB, Thank you for taking the time to share your experience and, of course, for your business. I love the fact that you came into this with the intention of having a good time. After all, that is what buying a new vehicle should be. I can assure you that practically anyone who works with Matt ends up having a good time whether they start off with that intention or not. He is a great guy and very easy to work with. Thank you again for your business and welcome to the Elliott Family!

May 07, 2014

Kenneth Adams All were very helpful and made the transaction go very smoothly. I am very please with my purchase and would be very happy to purchase here again. More

by smi777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn
May 15, 2014 -

Elliott Auto Group responded

Ken, Thank you so much for choosing Elliott Auto Group and for your kind words. To borrow another brand's slogan for just a moment, "We work hard so you don't have to"...but we don't do bathrooms. Seriously though, it is our goal to make sure that you don't have any hiccups or complications along the way to your new or pre-owned vehicle purchase. Thank you again for your business and for being a part of the Elliott Family!

May 03, 2014

Matt Farrer We can't say enough about Matt . His courteous and professional manner was exceptional ! All car salesman should take notice of his enthusiasm and no More

by jwt215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Matt Farrer
May 15, 2014 -

Elliott Auto Group responded

jwt215, Thank you so much for your business and for sharing your experience with Matt, Charlie and the rest of the gang here at Elliott Ford! You are spot on about Matt, he looks as though he could be imposing but the guy is about as nice and easy to work with as anyone you would ever find. Charlie has a way of explaining the paperwork that is second to none, He has done this for so many years he has probably had every possible situation arise and he handles them all with the grace and experience that puts you at ease immediately. Thank you again for your patronage and we want to proudly welcome you to the Elliott Family!

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