Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elkins Chrysler Dodge Jeep Ram
Elkins, WV
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
55 Reviews of Elkins Chrysler Dodge Jeep Ram
October 29, 2020
Excellent service. No hassle. 2 hours from test drive to ownership. Great staff and highly recommended. Kim was a pleasure to work with and I would definitely buy here again. ownership. Great staff and highly recommended. Kim was a pleasure to work with and I would definitely buy here again. More
by MCarpenter
Employees Worked With
Kim Wilfong
August 27, 2020
Customer service was great like always. They are quick and knowledgeable. I had a question about how something was tested and i did feel that when the mechanic was asked he was a little defensive and rude and knowledgeable. I had a question about how something was tested and i did feel that when the mechanic was asked he was a little defensive and rude about being asked, not only towards me but also to the service staff. More
by thinchman76
Employees Worked With
Not sure. Service desk guy that is always there.
August 08, 2020
Service Dept. Service for State Insp. & oil change was completed in a timely manner, also they did a required update, Brandon kept me updated on the progress of Service for State Insp. & oil change was completed in a timely manner, also they did a required update, Brandon kept me updated on the progress of it . Waiting area was very clean & offered refreshments if wanted. More
by wvmountainlady2
Employees Worked With
Brandon
July 06, 2020
I will never buy a vehicle from anywhere else! This is me second car from here and both times have been exceptional!! I had Steve Tolson who literally was the kindest man and was so good at his job! second car from here and both times have been exceptional!! I had Steve Tolson who literally was the kindest man and was so good at his job! More
by Alex Taylor
Employees Worked With
Steve Tolson
April 18, 2020
BAD-BAD-BAD.(April Fool) It was a Greeeeeat service so good it's about time to look about trading it for a new one.THANKS AGAIN. ( 10 for 10). Bill S. good it's about time to look about trading it for a new one.THANKS AGAIN. ( 10 for 10). Bill S. More
by B.
Employees Worked With
Don't remember.
March 08, 2020
It was the best experience I ever had at a dealership. Everyone I worked with went out of there way, to make sure I was taken care of. The sales person (Samone "Sam" Bradley), I was working with even com Everyone I worked with went out of there way, to make sure I was taken care of. The sales person (Samone "Sam" Bradley), I was working with even come in on her day off. To get the deal worked out. More
by Dan
Employees Worked With
Samone "Sam" Bradley
February 16, 2020
Had another great experience at ECDJR! Went for service on my Ram truck, drove home in a new Challenger. Everyone from sales to service dept. are so friendly and accommodating. on my Ram truck, drove home in a new Challenger. Everyone from sales to service dept. are so friendly and accommodating. More
by henthornejames
Employees Worked With
Gary Shoemaker,Huie,Dave,&Bob
February 12, 2020
easy going experience and knowledgeable been watching for a used ram for a while and this one came available. bob was easy going and patient working with us. dave in finance sat and explaine been watching for a used ram for a while and this one came available. bob was easy going and patient working with us. dave in finance sat and explained everything he was doing so we understood what was going on. overall it was a good experience and love the ram. More
by jeff and angie
Employees Worked With
bob in sales and dave in finance
February 08, 2020
The service was excellent! The employees were very friendly and helpful. They answered various questions and I will be visiting in the future to purchase a new vehicle. friendly and helpful. They answered various questions and I will be visiting in the future to purchase a new vehicle. More
by Bev Wiles
Employees Worked With
Service Dept was very helpful., Kim Wilfong answered my questions on the new Jeep Grand Cherokees.
November 03, 2019
Service center I had to take my Jeep Cherokee to the dealer for a check engine light on the dashboard. They were very busy that day but still had the time to take my I had to take my Jeep Cherokee to the dealer for a check engine light on the dashboard. They were very busy that day but still had the time to take my Jeep back and find out what the issue was. Thank goodness it just needed an update. More
by TomCats123
Employees Worked With
Kevin Shiflett
