Elkins Chevrolet

THIS REVIEW COMBINES MY SECOND REVIEW WHICH POSTED WITH MY FIRST REVIEW WHICH DID NOT POST (probably my handling). A Chevy Equinox was in my top 4 manufacturer SUVs for possible purchase. I had hoped MY FIRST REVIEW WHICH DID NOT POST (probably my handling). A Chevy Equinox was in my top 4 manufacturer SUVs for possible purchase. I had hoped to fit a 2011 end of the year model into my limited budget. After having many features of the Equinox demonstrated to me by Jeff and Randy and taking it for a test drive during an initial late evening visit that went beyond closing, Joe and Bob contacted me with a negotiable offer on a 2012 Equinox 1LT. During a short 2-1/2 hour second visit, Joe, Bob, Randy, Nick and I were able to reach a WIN-WIN agreement. The second visit included additional features demo, detailed explanations, insurance and car change transactions, and very competitive financing. MY HIGH EXPECTATIONS WERE TRULY EXCEEDED. Elkins Chevrolet is a really professional dealership which seeks to exceed Customer Expectations and THEY DID. As I did with an earlier 1998 TOYOTA Camry purchase which I held for seven years (purchased in Vineland about 29 miles from my house, not from Toyota dealers much closer), I will express my loyalty to Elkins Chevrolet for reaching a deal with me by bringing my car back to them for scheduled maintenance. A big THANK YOU to Joe Capra, Bob Borman, Randy Dumas, Jeff Schor, and Nick Mastripolito for all of their efforts, professionalism, time, and expertise. I will recommend Elkins Chevrolet to others. I was influenced to come to Elkins Chevrolet after talking with my neighbor, Joe Tripoli, and asking him about his Equinox and dealer satisfaction and seeing his car throughout. Buy at Elkins Chevrolet. they know how to work effectively with you! The reason for my second review was to note additional service provided by Nick M related to the Extended Warranty on my trade-in. When I tried to cancel this warranty from home, the warranty holder suggested I contact the car dealership and have him cancel the warranty on my behalf. When I called Nick, he was extremely familar with the process and just asked for my warranty contract number and said he would handle the rest. In less than 10 minutes, Nick called me back; he let me know that the warranty was cancelled and that I would be getting my pro-rated refund check back in about one week. When he told me the amount I was pleasantly surprised. The professionalism, expertise and Customer focus here at Elkins Chevrolet are impressive. Find out for yourself if you are looking for a superb buying experience on a Chevrolet. More

I think we can all agree buying a new car or truck is stressful. We dont want to be taken advantage of and we know the dealer has the upper hand. I was very careful not to let anyone run my credit until stressful. We dont want to be taken advantage of and we know the dealer has the upper hand. I was very careful not to let anyone run my credit until I was ready to sign papers. The first place I went to Pelligreno did not like this and gave me the run around on why they needed to run my credit. They were down right rude. I went to Elkins and met Skip, who from the start was up front with me. I showed him the price Pelligreno gave me on a Silverado. Skip spoke with his sales manager and offered me the same deal on a better truck with a great rate. They took my word that I had good credit and did not push the issue to run it. I had the best car buying experience with Elkins. They gave me a great deal on a great truck! More

When my husband and I went to Elkins Chevrolet we were just looking and getting ideas. The salesman that we were told to see was not working that day so Jum Horan helped us out. He was very helpful. I just looking and getting ideas. The salesman that we were told to see was not working that day so Jum Horan helped us out. He was very helpful. I told him what vehicle I had beeen interested but when told the going price I said I could not pay that price for the size of the vehicle. We already own a Suburban and a Silverado, so you can tell we like big vehicles. Jimmy determined this and took us out on the lot to show us some vehicles. The Silverado crew cab stood out. Jim listened to my concerns and answered all my questions. He never talked past me to my husband(something I have experienced in the past). Jimmy was so helpful and informative that we wanted him to get the credit for the sale so we signed the papers that day. Everyone else at Elkins was helpful and friendly also. The other salesmen show an interest in us getting the vehicle and were very friendly even though they were not the ones selling the truck. Overall, I can't think of anywhere else we would go to purchase or lease another vehicle. After all, it has to be Chevy so it will always be Elkins Chevrolet. More

My husband and I went out shopping for a used Jeep( I've owned two,one used and one new).I tried a used Jeep and a new Jeep Compass. Then, I went to check out other used vehicle dealerships. We ended up com owned two,one used and one new).I tried a used Jeep and a new Jeep Compass. Then, I went to check out other used vehicle dealerships. We ended up coming to Elkins Chevrolet, what a difference!!!I never felt that UGLY CAR DEALER EXPERIENCE !! My salesperson was LORI, she was friendly , knowledgable, and took the time to explain what the features were and how they operate. After checking out her used suv's , I test drove a 2011 Equinox and there was no comparision, the quality is GREAT, I LOVE MY EQUINOX. The sales manager helped us with our Jeep trade-in. If you want a great experience the next time you need a vehicle, Elkins Chevrolet is where you should go!!! More

It was an overall pleasant experience. Everybody i dealt with, especially Ed Weist, were friendly and helpful. Nobody was overly aggressive which was definitely noted. i was able to shop at will and at my p with, especially Ed Weist, were friendly and helpful. Nobody was overly aggressive which was definitely noted. i was able to shop at will and at my pace More

This is the best dealership I have been too. I just purchased my second car and just like the first time the people there went out of their way to help me get what I wanted. Joe Capra is a great sales purchased my second car and just like the first time the people there went out of their way to help me get what I wanted. Joe Capra is a great sales manager there. He took the time to go over payment differences on a few cars for me. He helped me to get what i wanted and what i could afford. They dont just sell you the most expensive car they have. They actually ask you what you want and what you can afford. Ive had credit problems but that didnt matter i feel as if i was treated the same as anyone else. The salesman Tony Dilard was also very helpful. When i arrived to take delivery the vehicle was cleaned and all the paperwork was ready to be signed. Nick in finance is a great guy as well. I had my young child with me and he was very accommodating. It means alot when everything is done professionally and they do everything they can to help you get into a car. I highly recommend this dealership. I drove 1 hour to get there and will only return to this dealership anytime i need a car. They truly do go above and beyond for you and that's very rare these days. More

My husband and I dealt with phil,(what a wonderful, friendly man)!!! There was absolutly no pressure into purchasing the car, he made us feel very relaxed and at eaze. Joe/manager was also very helpful friendly man)!!! There was absolutly no pressure into purchasing the car, he made us feel very relaxed and at eaze. Joe/manager was also very helpful in the financing, I had already been pre-approved thur my credit union, but your manager/joe was able to get me a cheaper rate.(an here i thought the credit unions gives better rates)..I also dealt with Nick/finance manager, he was also very helpful and helped us out with the warranty on the car we purchased.. I am so very pleased with all the individuals mentioned in this letter, that they made purchasing this car for my son so easy and stress free. If I hear someone say they are looking for a car, your company will be recommended...Thanks again for all your help and My son Loves his new car!!!! Ed & Kim Packer 1536 front st trevose pa 19053 267-716-5848 More

I bought a 2011 Camaro 2SS on July 2, 2011 and I couldn't have been happier with the deal and trade-in amounts. My salesman Steve Wahid made the whole process from opening greeting to showing me the car oper have been happier with the deal and trade-in amounts. My salesman Steve Wahid made the whole process from opening greeting to showing me the car operational controls the most pleasant car buying experience I have ever had! Everyone else at the dealership was very nice and helpful with the few minor problems I had with the car and went out of their way to satisfy me! I would not hesitate to buy again and recommend Elkins Chevrolet to anyone! Thanks guys,great dealership! More

I had a very good time at Elkins Chevrolet. My salesman Jimmy was friendly and worked very hard along with the finance guys to get me financing for purchasing my first car, a cruze eco. The Elkins family Jimmy was friendly and worked very hard along with the finance guys to get me financing for purchasing my first car, a cruze eco. The Elkins family helped work out a deal that I am very happy with, I look forward dealing with them in the future. More

From the first moment we went in, the staff was very friendly and considerate of what we wanted..They worked a deal that fit us to a tee..... and we were not sure that could be done...From 5:00pm on the friendly and considerate of what we wanted..They worked a deal that fit us to a tee..... and we were not sure that could be done...From 5:00pm on the 29th of June, to 3:00pm the 30th of June the staff worked very hard to get us the deal we wanted and we drove off with our new Chevy Impala...I never believed they could have done this, it was a never before experience. Thankx Mike and everyone for your help, you made us feel like one of the family..... More