Elkins Chevrolet

I called to have my car serviced for a routine oil change and tire rotation. I also had a couple heated seats that were installed after factory at a Chevy dealer at a different location. I was able to get an and tire rotation. I also had a couple heated seats that were installed after factory at a Chevy dealer at a different location. I was able to get an appointment on Monday after calling on that Saturday. There was no trouble in arranging for a courtesy shuttle service. I received a call after a few hours saying the oil change and tire rotation had been completed, but they were having trouble fixing the heated seats since they were not a chevy product. They asked if it was okay if they could contact a company that they work with to trouble some electrically components of the seats. They said it would be no charge to have the seats evaluated for the diagnostics, but they couldn't estimate what the repairs may be if necessary. It was an honest answer and I had appreciated them taking the initiative to find a solution. Apparently there was a faulty shorted wiring harness which was replaced. At the completion of the work I was asked if I would not a pickup. I told them that I would be there roughly there an hour. They said no problem "our service center is open till 9." By the way I dropped my car off at 730 am. The tire rotation, oil change and repairing two heated seats cost me $44.03. In addition, there is a promotion to receive a $10.00 rebate card which would reduce the total to $34.03. I think that in this lengthy story there are a few points that I'm trying to illustrate. First, the hours are very flexible, secondly I felt the staff genuinely cared about the service of my car and making sure that beyond the dealership I was able to continue my daily routine as much as possible without my car. I know other dealerships have this as an option and even loaner cars too, but I feel the ease of which Elkins facilitated the process was remarkable. Furthermore, I have never heard of a dealer inquiring if its okay to call a third party to evaluate a problem rather than saying sorry better luck next time. Lastly, I was blown away by the tremendous pricing. I was expecting to have to pay an arm and a leg for the heated seats and also thought they might tell me well it looks like you have to fix this and that, and instead of a reasonable $40.00 it would end costing me hundreds. I was particularly fearful of this because thats what happened to my wife's lexus just a few weeks ago. Her $80.00 oil change turned out to be $3,200. Now maybe we had to replace the radiator and the water pump and the brake linings, but it was in the presentation between the 2 dealers that made it hard to truly trust the lexus dealership as opposed to Elkins. I highly recommend Elkins Chevrolet for those looking for a high quality trustworthy dealership. More

Jeff Schor and Bob Borman were wonderful to work with. This is the second car that we have purchased through Jeff. He went out of his way to find the exact car we were looking for. While we were waiting f This is the second car that we have purchased through Jeff. He went out of his way to find the exact car we were looking for. While we were waiting for our car to come in, Bob and Jeff called us with updates that were very helpful. We will absolutely use Elkins again!! More

Both Bob and Lori made buying my new truck a very pleasant experience! I would definetly recommend this dealership to others and would return for future vehicle purchases. Thanks Elkins. pleasant experience! I would definetly recommend this dealership to others and would return for future vehicle purchases. Thanks Elkins. More

I wouldn't take my car anywhere else but Elkins Chevrolet in Marlton,NJ. Friendly staff, great prices, and top quality service. I recommend Elkins Chevrolet for any automotive needs in Marlton,NJ. Friendly staff, great prices, and top quality service. I recommend Elkins Chevrolet for any automotive needs More

Being over 70 I have had the opportunity to purchase many vehicles. Having owned 4 Saturn vehicles I wanted to stay with GM .My experience started with a phone call with Joe capra who spent approx.1 hour tal vehicles. Having owned 4 Saturn vehicles I wanted to stay with GM .My experience started with a phone call with Joe capra who spent approx.1 hour talking with me.My goal was to get a chevy Equinox and he discussed the many aspects of the vehicle with me and invited me to stop in and further our discussion. The next day I went in and after meeting face to face , He introduced me to Steve Rosenberg and we discussed pricing and methods of payment. I went home and after thinking of all the things that Joe and Steve said made the decision to purchase.At no time was I pressured to buy . Meanwhile I had went on line and selected the car I wanted ,And verified its availibility. The next day I went in met with Nick mastripolito and he provided me with financing options ,Made the decision and today drove home in my new Equinox as a happy person with my wife at my side. More

As usual, Elkins Chevrolet delivered on its promises. I was told how long a service would take, and it was finished before that time. My car was washed before it was returned to me and I was out the door was told how long a service would take, and it was finished before that time. My car was washed before it was returned to me and I was out the door ahead of schedule. To be honest, I brought my car in earlier than scheduled on the day of service, and they still fit me in. That is why I keep bringing my car here for service. More

My family and I were looking for a Traverse and after countless visits to other dealerships, the staff (especially Jeff Schor) was exceptionally nice and upfront with everything we would be discussing / countless visits to other dealerships, the staff (especially Jeff Schor) was exceptionally nice and upfront with everything we would be discussing / negotiating. While most other places were giving us the run around on vehicles, even though the free Car Fax on their cars would tell a different story, Elkins was fully transparent on every thing. We got a great price on our trade-in and on the Traverse. We would fully recommend going to Elkins for a non-typical car buying experience. Thanks to their staff! More