Elkins Chevrolet

Awesome help from Todd and Adam I was helped right away by a salesman named Todd who was extremely cordial and very helpful. Todd and Adam answered all my questions and made sure tha I was helped right away by a salesman named Todd who was extremely cordial and very helpful. Todd and Adam answered all my questions and made sure that I left with everything I needed. Todd went above and beyond making sure I was comfortable and if i needed something to drink or other amenities. Even though he knew I was not ready to buy, he quickly got my car appraised by Adam and made sure I knew all about the car/cars i had questions about. He made sure I was taken care of and I was assured that I would be taken care of for the life of my car. This was definitely one of the best experiences I had at a dealership.I would absolutely come back to this Chevy dealer as soon as I was ready to buy thanks to the great service I got. More

quick and easy Up front and honest. Made everything easy. In and out would definitely do buisness with Jeff again. I will refer anyone interested in a car. Up front and honest. Made everything easy. In and out would definitely do buisness with Jeff again. I will refer anyone interested in a car. More

The Truck I Needed The manager set me up with a wonderful salesman that helped me find the truck that I really needed. From the moment I walked in the door, Boris was qu The manager set me up with a wonderful salesman that helped me find the truck that I really needed. From the moment I walked in the door, Boris was quick to take me to the truck that fit me needs (and my budget) perfectly. This is the second vehicle I've bought from Elkins, and they will have all my future business as well. They were an absolute pleasure to deal with. More

No reason to ever go anywhere else This dealership is above all others! Boris was a class act, a true asset to the Elkins name. I look forward to continuing this business relationship This dealership is above all others! Boris was a class act, a true asset to the Elkins name. I look forward to continuing this business relationship as long as I have vehicle needs. No pressure well informed on his product knowledge Boris is trust worthy . both Boris and the Elkins dealership made me feel like you don't have to be a rich snob to buy a nice vehicle and be treated right. I worked for a local dealership for 6 years .. wish I knew about Elkins then.. Thank you... More

Lease With bad credit, I didn't think I would be able to get a new vehicle. With Jeff's help, I was able to lease a 2016 Equinox and am absolutely loving it With bad credit, I didn't think I would be able to get a new vehicle. With Jeff's help, I was able to lease a 2016 Equinox and am absolutely loving it!!! More

Great! My experience was great and Jeff Gordy was exceptional, very knowledgeable and made me feel comfortable the whole time. His customer service skills w My experience was great and Jeff Gordy was exceptional, very knowledgeable and made me feel comfortable the whole time. His customer service skills were great. More

Whoopee I found my Tacoma Walked in on a early Monday morning! Test drove two terrific and tight vehicles! Had a GREAT EXPERIENCE with sales and finance teams. They, Elkins Walked in on a early Monday morning! Test drove two terrific and tight vehicles! Had a GREAT EXPERIENCE with sales and finance teams. They, Elkins pride themselves on a "family" business approach-I STRONGLY AGREE! Product inventory, price, and general customer approach along with professionalism made this experience a really really good one! Thanks, DC PS Went down on this survey/review and had to only give a five out 5 for the staff-They all deserve a 10! More

Fantastic Car Buying Experience! - Boris and Bob This was not our first visit to Elkins. As usual, the experience was great! Boris worked really hard to find us a car that fit our needs and requests This was not our first visit to Elkins. As usual, the experience was great! Boris worked really hard to find us a car that fit our needs and requests as well as our budget. He was professional , courteous and extremely patient. Boris respected our situation and made the deal work. Thank You Boris! Also would like to recognize Bob who worked really hard as well. He applied as much as he could to get to the price that we needed to be. Both Boris and Bob were a great team! The best part of this experience is that they applied no "pressure". Made the buying experience more relaxing. Would definitely recommend this dealership and this team to others. More

Excellence in Service - Josh and Dawn This was our 4th time back as the service just gets better and better. Our initial contact with this dealer was for recall fixes for our 2006 Chevy M This was our 4th time back as the service just gets better and better. Our initial contact with this dealer was for recall fixes for our 2006 Chevy Malibu (2 recalls) and our 2002 Chevy Malibu (1 recall). We were so impressed with the excellence in service those three times; we had to test the waters to see if they kept the bar high. They did not let us down. We brought my mom who lives in Philadelphia over to Elkins because she had an issue with her 2008 Chevy Impala where her steering would cut out when the road was wet. We found a Chevy forum website where it described our exact problem. We printed it out to take with us. I was a little nervous bringing in the article, as I did not want to seem like we were telling someone his or her job. We stepped up to the counter and were greeted by a very nice young man. Josh promptly introduced himself and asked how he can help us. We mentioned we were so impressed with previous 3 visits we had to come back. I explained the issue and showed him the article that my wife and I found and I was ready for some push back about diagnosing our own problem but Josh was so great about it. He looked at the article and I explained how this was the exact problem to a "T" that we were having and he said that is great I will show it to our service department. He said he would have it evaluated and call before any work is done. See now I really appreciated that gesture. Turned out the article was right on, it was a harmonic balancer. Anyway we dropped it off on Monday January 18th at 6pm (ish) and Tuesday Josh called and said the mechanic verified it was the harmonic balancer and it would cost X amount of dollars which I though was more than fair from checking out what other people paid for the same repair on the forum. I gave Josh the green light for the repair and man how great is their service department, they had it done by the end of the day Tuesday. Josh called me and said the car was finished; the total was exactly what we discussed. As an added service, they give a complimentary car wash. Unheard of right...when I went to put my stuff in the car I did not recognize the car as I would swear they detailed it that is how nice they had it washed. I swear the inside was cleaned too but maybe I was so euphoric from being WOW'd by Dawn and Josh's excellence in service it just seemed cleaner and ran like a charm. Best thing also is they give a 12-month or 12,000-mile warranty with the repair, which most Mom and Pop mechanics do not offer. So to say I was MORE than please with Dawn and Josh's excellence in service is an understatement. I asked my wife and she said, I really liked their service, we will be going back there for all our 3 Chevy's service. I like to quote Aristotle when I come across such great service as I did at Elkins Chevrolet. Aristotle says, "We are what we repeatedly do. Excellence, therefore is not an act, but a HABIT" It is obvious to my wife and I that Elkins, Dawn and Josh personify this. It became apparent that their excellence was not an act but a HABIT. Thanks for a great job! We'll certainly be back should we need excellence in service! I hope the mechanics get their just due as without their skills we wouldn't be writing this. Thanks! More

Quick, easy, fair I already knew what I wanted when I arrived at Elkins. I was in contact with Adam Elkins via email and he matched a great deal a different dealer was I already knew what I wanted when I arrived at Elkins. I was in contact with Adam Elkins via email and he matched a great deal a different dealer was offering. The process was quick and the sales team was more than helpful and friendly. They followed up the sale with texts and emails checking on me and my new purchase. All around a great experience. More