Elkins Chevrolet

Corrected a very annoying and hard to figure out problem After first taking my truck to my regular mechanic who is very good but he could not solvent a bad vibration problem that I was having with my Silvera After first taking my truck to my regular mechanic who is very good but he could not solvent a bad vibration problem that I was having with my Silverado. But the mechanic at Elkins knew very quickly what it was an fixed the problem 100%! The annoying vibration is gone, the truck feeling brand new. I could not be happier. Thank You Elkins!!! More

Easy, not stressful and accommodating! Over all we had a great experience. Everyone we dealt with was nice, easy going, we didn't feel any pressure. I felt like they didn't waste my time, a Over all we had a great experience. Everyone we dealt with was nice, easy going, we didn't feel any pressure. I felt like they didn't waste my time, and they respected my budget which is hard to find with car dealerships. I can see how personal relationships are made here. I am not a fan of the car buying shenanigans, but with a dealership that values my time, accommodated my need, and is conscious of my budget it made the process not so bad. The showroom was very comfortable welcoming and, very clean with complimentary snacks and drinks. I am so glad that Elkins took the frustration out of buying a vehicle. More

Great Customer Service The patience and great customer service given today was really above and beyond what I hoped for. I went with my parents to help them land a new vehic The patience and great customer service given today was really above and beyond what I hoped for. I went with my parents to help them land a new vehicle, their age and old fashioned thinking is very clear when dealing with them from a sales point, but Todd was very patient and understanding. It took almost the entire day, but they definitely left happy and with their first ever brand new car! Thank you Todd! Mike Bilbow was very helpful as well setting up all their new "toys" in their new vehicle. More

It was wonderful. Felt very comfortable , very happy. I was very satisfied with the costumer service. Felt like I was being treated like a family member .i was completely happy with my experience I was very satisfied with the costumer service. Felt like I was being treated like a family member .i was completely happy with my experience More

Great Service The entire team was professional and worked with every obstacle I threw at them. I will be using them again for any additional car purchases and will The entire team was professional and worked with every obstacle I threw at them. I will be using them again for any additional car purchases and will recommend family and friends More

Convenient, Friendly, & Easy! I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a basic oil change, and the uncomfortable - forceful - upselling strategies of the service writers. I actually don't even have a Chevy and was recommended to give them a shot at service anyways. I mad an early morning appointment with Josh and he was sharp at 7:30am the moment I walked in the door. I was already feeling uptight about being late to work and Josh instantly took that feeling away when he gave me the option of getting a ride to work and picked up whenever I was finished to get my car. This was huge because it was one less thing I had to worry about. After the simple, quick 5 minute checkin process. He introduced me to my courtesy driver and I was off to work. I had an hour or so to kill around 1pm, I called the dealership and within 15 mins I was picked up. When I arrived, Josh was finishing up with a customer and the Sales manager Adam happened to welcome me, and offered me a bottle of water. It was nice to be offered water and not harassed to go on a test drive. It was a good feeling to see all the Elkins team members (lot attendants, service writers, sales, and clerical) working together. Seemed like a great working environment. A few minutes go by and it was nice to have Josh walk over and get me rather then screaming my name on the loud speaker. The oil change was priced almost exactly what I always have paid and instead of trying to get a few extra hundred off me, he said on your next oil change visit we can discuss putting on some quality inexpensive tires and its something to take a look at down the road - rather then making me feel guilty or uncomfortable into replacing them on the spot. My lease ends in a year and I did see some pretty toys on the lot. I'm looking forward to working with an Elkins sales associate on the purchase of a new vehicle when my lease ends. Thanks again for a really enjoyable experience. More

Awesome experience and salesman I leased my equinox from Elkins last week. Boris my salesman was awesome. He met all of my needs and we drove away with exactly what I wanted. Boris w I leased my equinox from Elkins last week. Boris my salesman was awesome. He met all of my needs and we drove away with exactly what I wanted. Boris was professional and worked very hard to make the deal happen keeping my needs in the forefront. I and my family have dealt with Elkins on many occasions and we always have a very satisfying experience. This is why we keep going back. No pressure just respect. More

Todd is a Rockstar \m/(>.<)\m/ Todd is hands down the best Sales guy I have ever worked with. Trying to make a car deal while working all day is normally something that is impossibl Todd is hands down the best Sales guy I have ever worked with. Trying to make a car deal while working all day is normally something that is impossible to do. Todd was very responsive, able to answer my questions and crunch numbers all over text, email, and a few coordinated phone calls. He went out of his way to answer any questions or concerns including sending me some photos of a vehicle which were not included in the listing on the website. I was able to come into the dealership the following Saturday and leave with my new truck. I greatly appreciated Todd's patience while I was working to choose a specific vehicle and I did not feel pressured to make a hasty decision. I truly felt that Todd's main goal was to not just sell me a vehicle but to find me something that I felt comfortable in and happy driving off the lot with. I will recommend Todd to everyone I know looking to purchase a Chevy and will certainly ask for him in the future. More

Great experience! This hasn't been our first buying experience at Elkins, but it has been one of the best. Bill Wiler was our salesman and he was fantastic!! We knew w This hasn't been our first buying experience at Elkins, but it has been one of the best. Bill Wiler was our salesman and he was fantastic!! We knew what we wanted going in, but it was Bill who found it for us and made it happen. There were no number games - the experience was quick, honest, and truly pleasurable. Bill was knowledgeable and kind. Although he worked quickly to get the deal done, he never made us feel rushed. He reinforced why we go to Elkins and he has ensured that next time we are in the market for a new vehicle we will be heading back to Elkins and asking for Bill. More

Warranty Service As always , every time I visit Elkins for certified service they make sure you are taken care of the first time. I recently had work done that I had t As always , every time I visit Elkins for certified service they make sure you are taken care of the first time. I recently had work done that I had to leave my truck and Josh made sure I had a rental and gave me updates on the progress of the work as promised. Everything is ran like a fine tuned machine in the service department. Keep up the great work ! More