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Elk Grove Volkswagen

Elk Grove, CA

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330 Reviews

9776 W Stockton Blvd #2

Elk Grove, CA

95757

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Showing 330 reviews

March 17, 2017

New Car Purchase Edwin and David were great! It was a good experience overall. Great prices, friendly staff. They made the car buying experience more tolerable for su More

by pattiep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin and David
Mar 21, 2017 -

Elk Grove Volkswagen responded

We want for the car buying experience to be not only tolerable, but enjoyable, and we're glad that you felt well tended to during your process with us! We hope that your new car serves you wonderfully, and that you'll return to us for any of your future vehicle needs! THANK YOU! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

March 16, 2017

Great experience I made the drive to Elk Grove because they had better internet prices than Sacramento.I was hesitant to go to the dealership based on past experiences More

by snpena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Williams, Tony Rivas, Dan Morris
Mar 21, 2017 -

Elk Grove Volkswagen responded

We are incredibly grateful for the opportunity to have earned your business, and for your taking the time to share your experience with us! We work very hard to maintain a comfortable and attentive atmosphere for our customers, and we're glad that you felt it! We hope that you so enjoy your new car, and that you'll also consider us for your service needs moving forward! Thank you! Best, Emily Lasher Van Orden evanorden@lasherauto.com

January 30, 2017

2015 VW Passat It was a pleasure to meet and talk with Jay Prakash and Edwin. The customer service experience I received was exceptional. They worked together to g More

by Mockingbird671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin, Jay Prakash
Mar 03, 2017 -

Elk Grove Volkswagen responded

We are thrilled to know that you enjoyed the experience Jay and Edwin provided for you, and that you also enjoyed their company! We wholly believe that our staff is a wonderful group of people who aim to ensure that each of our clients is both satisfied and comfortable with their car buying process, and we appreciate your 5-stars! Please don't hesitate to return to us with any of your future vehicle needs! Wishing you the very best, Emily Lasher Van Orden evanorden@lasherauto.com

January 02, 2017

Where did you find this young man! My sales person was Ivan Hansen. My wife and I are in our sixties and know a good dealership experience from a not so good one. I am talking about t More

by Terry Bickle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Hansen (sales consutant), Jay Prakash
Mar 03, 2017 -

Elk Grove Volkswagen responded

We are very grateful, and very proud to read your review, and we can't thank you enough for choosing us for the purchase of your vehicle! We take great pride in staffing an attentive, knowledgeable and personable team, and we know that Ivan is no exception! We hope that your new car serves you wonderfully, and that you'll not hesitate to contact us for any of your future vehicle needs! Wishing you the best, Emily Lasher Van Orden evanorden@lasherauto.com

December 27, 2016

Purchase of new car I had a great experience with this dealership from start to finish, the Sales department was awesome answered all of my questions and assisted me thro More

by Ingrid Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Cuaresma, Jay Prakash
Mar 03, 2017 -

Elk Grove Volkswagen responded

We so appreciate your kind words and recommendations! We're thrilled to have had the opportunity to earn your business, and look forward to continuing to serve you well in the future! We hope that you enjoy your new car to the very fullest! Thank you! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

November 27, 2016

New Car Purchause My sales person was Ivan Hansen. I was first time VW buyer my salesman Ivan was outstanding as, well as; outgoing Ivan worked with me professionally More

by northstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Hansen
Dec 09, 2016 -

Elk Grove Volkswagen responded

We so appreciate your feedback, and your business, Sheila! We take great pride in the customer service we offer, and we're thrilled to have given you such a wonderful experience! We hope that you're enjoying your new car, and that you not hesitate to come to us for any of your future vehicle needs! Warmest wishes, Emily Lasher Van Orden evanorden@lasherauto.com

November 14, 2016

Very easy to work with respectful Working with Kyle and the dealership made it a lot easier than most. Kyle was very helpful and did everything to make us happy this dealership has a More

by Cody789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle , Patrick Ahern, Jay Prakash
Dec 09, 2016 -

Elk Grove Volkswagen responded

Thank you very much for taking the time to share your experience with us--we take an immense amount of pride in our approach to customer service, and appreciate the opportunity you gave us! We hope that your new car is serving you well, and that you'll consider us for any of your vehicle needs moving forward! Best to you and yours, Emily Lasher Van Orden evanorden@lasherauto.com

November 13, 2016

GREAT GREAT GREAT DID I SAY GREAT First of all Ed Garcia was the best, he was very patient with me and my 50 million questions. The whole staff was very nice and professional. I know i More

by YOVOLCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Ed Garcia
Dec 09, 2016 -

Elk Grove Volkswagen responded

Your impression is precisely the one we strive to leave with our customers--that we're here for you from the moment you choose to turn to us! We greatly appreciate your feedback, your business, and your confidence in us, and we look forward to seeing you again in the future! Best to you this holiday season, and always! Emily Lasher Van Orden evanorden@lasherauto.com

October 23, 2016

Great Deal We bought Golf Sport Wagon,great deal, better than TrueCar or similar websites. Went to different dealerships before Elk Grove and we can say they h More

by baznv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Pepitone
Dec 09, 2016 -

Elk Grove Volkswagen responded

Thank YOU for choosing us, and for recognizing our competitive pricing and positive customer service efforts! We greatly appreciate your business and hope that you're enjoying your Golf! Please don't hesitate to let us know of any future car needs you might have! Best to you, Emily Lasher Van Orden evanorden@lasherauto.com

October 21, 2016

First time buying experience....Amazing!! I got an amazing deal on a new 2017 Passat from Elk Grove VW. So happy with their customer service...they made our first time buying process/experienc More

by Dmau35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin, sales. Rochelle, finance manager
Dec 09, 2016 -

Elk Grove Volkswagen responded

We're thrilled that you had such a wonderful first-time car buying experience...that's exactly what we strive for, especially considering the stereotypes often associated with such a transaction! We hope that your new Passat is serving you well, and that you'll turn to us for any of your future car needs! Warmest wishes, Emily Lasher Van Orden evanorden@lasherauto.com

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