Elk Grove Volkswagen

Kerry and the staff always take care of our service needs in the most efficient and high quality fashion. He is professional, friendly, and trustworthy. I am so glad to have a service provider of this qualit in the most efficient and high quality fashion. He is professional, friendly, and trustworthy. I am so glad to have a service provider of this quality. Thank you!! I recommend you every chance I get. More

Felipe told me my car needed $400 service when I had a check engine light. Took it some where else, found it just needed a new battery! Good thing I asked for a second opinion instead of throwing out $40 check engine light. Took it some where else, found it just needed a new battery! Good thing I asked for a second opinion instead of throwing out $400. More

My recent visit to Elk Grove Volkswagon was an informative and enjoyable experience. I ended up buying a new car from Elk Grove Volkswagon that I am enjoying. It is my first Volkswagon car that informative and enjoyable experience. I ended up buying a new car from Elk Grove Volkswagon that I am enjoying. It is my first Volkswagon car that I have ever had and it will give me years of driving enjoyment. The customer service was great and helpful in choosing a new car. Ray was willing to answer all of my questions and was very helpful. I found the service friendly and I would recommend Elk Grove Volkswagon to anyone who is interested in a Volkswagon car. More

We have been looking for a car for our son for awhile now. When I first called this dealership, Rich was the salesman who talked to me. He patiently answered all of my questions, even though we weren't r now. When I first called this dealership, Rich was the salesman who talked to me. He patiently answered all of my questions, even though we weren't ready to make a decision yet. Over the course of about a week, he kept in contact with me, answering any questions that I had. When we finally made up our minds, Rich came in and showed us the car we were thinking about buying. When it came time to do all the paperwork, Rich worked with us to get to a price we could afford. More

The best experience I have had involving a vehicle transaction. I have previously purchased vehicles and this was first time leasing. Initial offer, details of the offer and final terms were very clo transaction. I have previously purchased vehicles and this was first time leasing. Initial offer, details of the offer and final terms were very close and fair thus, avoiding the painful task of negotiating for hours or days on end. All questions were answered honestly and thoroughly. Definitely a well deserved 5 start rating! More

My car buying experience was made real easy by the excellent customer service provided by the employees of elk grove volkswagen i am really satisfied and will refer all my friends and family to do bus excellent customer service provided by the employees of elk grove volkswagen i am really satisfied and will refer all my friends and family to do business with them . More

At a prior visit to Elk Grove VW, I worked with Howard Tran on my car needs. Howard was courteous, knowledgeable, and worked hard to give me all the information I needed. Thanks to Howard, and the financ Tran on my car needs. Howard was courteous, knowledgeable, and worked hard to give me all the information I needed. Thanks to Howard, and the finance department, I have a beautiful Passat. The purchase was a good experience. I would not hesitate to recommend this dealer to my friends. Thank you. More

We always get greeted promptly when we enter the sales floor. The entire staff is very helpful, friendly and knowledgeable. We are customers for life. During the sale of our new Passat the actual transact floor. The entire staff is very helpful, friendly and knowledgeable. We are customers for life. During the sale of our new Passat the actual transaction was seamless and fast. Thank you for treating us right Bruce and Bryan in Sales and Mike in Finance. You're the best!!!! A++++++ rating. The Masolo's More

Sal was wonderful and accommodating. He did all the appropriate work on my behalf to help me buy this car. Duane did great to get me the price I wanted, and I left feeling very good about my purchase. appropriate work on my behalf to help me buy this car. Duane did great to get me the price I wanted, and I left feeling very good about my purchase. Mike was great and made financing my purchase easy to understand and affordable. More

We ordered a new diesel Passat with a manual transmission. Most stories I read on the internet were very negative about the wait time involved (upwards of 5 months) because they are in such dem transmission. Most stories I read on the internet were very negative about the wait time involved (upwards of 5 months) because they are in such demand. Elk Grove put in the order and it was picked up by the manufacturer and delivered in under 3 months. They really know the cars they sell and we are very impressed with the Passat. More