Elk Grove Volkswagen

Bruce was very friendly and made this experence very easy for us. I will recommend him again and will visit this dealer in my future car shopping. for us. I will recommend him again and will visit this dealer in my future car shopping. More

Bruce Petersen called me as soon as the car I wanted was on his lot. I test drove it...then told him the terms to stay within my budget. He got me my dream car, for the payment I could afford. This was not on his lot. I test drove it...then told him the terms to stay within my budget. He got me my dream car, for the payment I could afford. This was not like any other experience I've had with a dealership; no insulting haggling, just an honest effort to get me what I wanted, for the price I wanted. 6/26: Update: 10 days after agreeing on finance terms, they called me back to tell me that I didn't qualify for the 1.9%. TEN DAYS AFTER I DROVE OFF THE LOT!!! I changed all my answers...they turned a great car buying experience into a nightmare! More

Bruce explained every detail well and helped me go over the features and equipment with patience.The price of vehicle sold there was acceptable. So far so good. the features and equipment with patience.The price of vehicle sold there was acceptable. So far so good. More

I love my new Touareg. Bruce Peterson responded to my internet inquiry within the hour. I had information and a deal the next morning. At the dealership, Rich Barbour demonstrated outstanding customer se internet inquiry within the hour. I had information and a deal the next morning. At the dealership, Rich Barbour demonstrated outstanding customer service making purchasing a new vehicle a smooth process. Mike Nelson expedited the paper work process like a magician, poof and it was done. I thank you for all your expertise and kudos to the three of you. I'd recommend Elk Grove VW in a heartbeat. More

Thanks for many excellent service visits in the past year, bringing my 2003 Passat with over 100K miles to top working order. I appreciate the attitude of addressing any problem, large or small, until i year, bringing my 2003 Passat with over 100K miles to top working order. I appreciate the attitude of addressing any problem, large or small, until it is fully resolved. Thank you. More

Rich was a great salesman and worked hard to get us the deal we wanted. He followed up the next day to make sure we were happy with our purchase and to go over some of the fancy features and detailing tha deal we wanted. He followed up the next day to make sure we were happy with our purchase and to go over some of the fancy features and detailing that we weren't able to do the previous night. I have already recommended Rich and Elk Grove VW to a friend who also is in the market for a VW. Thanks again. More

If you need service on any VW, this is the place to go. Kerry in the service department was so helpful and knowledgeable, it made the experience easy and painless. They got the shop foreman to go with me o Kerry in the service department was so helpful and knowledgeable, it made the experience easy and painless. They got the shop foreman to go with me on a test drive to diagnose my problem. We have a VW Rialta motor home and are going to Anchorage Alaska this summer. They were able to finish the same day as promised even though I decided to have them do some more very over due maintenance as the work progressed. I was also completely impressed by their parts department answering all my questions with patience and courtesy. The whole place felt like home even though everything looked spotless and new. They even washed my car for me. Thank you Kerry and Jonathan and the guys in parts also. John S. 2002 VW Eurovan Rialta Motorhome. More

I have been to many dealerships in my time and I found Elk Grove VW to be the best experience yet.I would recommend this dealership to my family and friends. Ray Haskins treated me with respect and I Elk Grove VW to be the best experience yet.I would recommend this dealership to my family and friends. Ray Haskins treated me with respect and I felt like I was dealing with a good friend and a professional. Ash Eldid in finance was also a pleasure to work with.To all at Elk Grove VW good luck and thanks again. Cheers! More

I haven't had to buy a car in many years -- I love Volkswagens and only wanted to consider a VW-- we went to Elk Grove VW and met with Ryan Caudill. It was his first week on the job, but he was great- Volkswagens and only wanted to consider a VW-- we went to Elk Grove VW and met with Ryan Caudill. It was his first week on the job, but he was great- very helpful and not at all pushy. My husband can be very picky and Ryan took everything in stride. We had a certain budget to work within and when I found the car I wanted, a new VW Jetta SE, it was a bit more than my budget and they were able to work with us to make it all work so that we were within our budget allowance. Bruce Peterson stepped in to help with the financing and to go over the details, and was wonderful. And I had also ben preapproved for a car loan before arriving, but Michael Nelson, the finance manager, was able to get me qualified for an even lower interest rate and got me a great deal. I love my new car and the dealer and all the folks we dealt with here were terrific. Definitely recommend! More

Rich is a very conscientious and friendly sales person. We never felt uncomfortable with regards to high pressure sales, nor about our financial status. His down to Earth approach is refreshing. We never felt uncomfortable with regards to high pressure sales, nor about our financial status. His down to Earth approach is refreshing. More