Elk Grove Volkswagen

Ray was a real pleasure to work with and he answered all our questions. He then explained all the features of the new car. It will take us a while to get used to everything the car offers. Ray said call our questions. He then explained all the features of the new car. It will take us a while to get used to everything the car offers. Ray said call him anytime and he would be glad to help us. It was a very pleasant experience at Elk Grove VW. James and Theresa Grandi More

I recently bought a used 2007 Honda Ridgeline from Doug Roberts at this dealership. From the moment Doug walked up I liked his approach. NO PRESSURED sales approach. Very friendly and was and absolute plea Roberts at this dealership. From the moment Doug walked up I liked his approach. NO PRESSURED sales approach. Very friendly and was and absolute pleasure to work with. I would highly recommend Elk Grove Volkswagon and Doug Roberts as a sales person to any of my friends and family. It was a great experience. Thanks Doug! More

Very pleasant experience, entire staff very friendly and accomodating. Douglas took the time to introduce us to the service department and discussed all details thoroughly. accomodating. Douglas took the time to introduce us to the service department and discussed all details thoroughly. More

Very friendly, very helpful, great experience. Everyone was very helpful and made the car buying experience enjoyable. I love my new jetta and will always buy a vw! was very helpful and made the car buying experience enjoyable. I love my new jetta and will always buy a vw! More

Ray was great! He was very knowledgeable and extremely friendly. He made our experience wonderful. Very happy with the car we chose. Mr. Nelson was also wonderful. He was very friendly and helped us g friendly. He made our experience wonderful. Very happy with the car we chose. Mr. Nelson was also wonderful. He was very friendly and helped us get the payment we wanted and could afford. Both guys are great assets to your team, in my opinion. Would definitely recommend them to others, and would deal with them again in the future. Thank you for the experience! More

Buying a new car was a friendly and easy process. Everyone we met was helpful and interested in finding us the correct vehicle at the best price. Everyone we met was helpful and interested in finding us the correct vehicle at the best price. More

Went great, visited a couple of other dealers before coming in to Elk Grove VW. It was very simple Doug and the team he works with were great. They simply took what I wanted, and my budget and worked ev coming in to Elk Grove VW. It was very simple Doug and the team he works with were great. They simply took what I wanted, and my budget and worked everything out for me. While buying a car is never a FAST experience, VW Volks was faster than most and the time wasn't dragging and there was not a cloud of pressure hanging over me. Even the closing paperwork where you get all the pressure typically was painless. So, to review each aspect a little bit individually. Dealership (approach) Laid back, attentive without being in my face, everyone was very polite and Doug (Salesperson) introduced me and my wife personally to each person I was to be working with during the whole process. The Car - Love the car, I did my research before going to the dealership so I knew exactly the make and model I wanted. I wanted a 2012 model because they typically fetch a better deal and Doug found one at the downtown dealership and went to get it himself and bring it back to me, it was in great shape and they did a final detail on it and filled the tank with Gas. Doug - Doug was great, very laid back he took his time with the process so I didn't feel that any detail was missed. He seemed to do well to adapting to my needs as a customer and did well keeping both myself and my wife active in the process so we didn't drift off in to la la land. The other names of People I worked with during the process I can't recall off hand (I'm bad with names) but the finance guy was really good, I already had a great rate from my bank, and he tried to see if they could beat it. Even though they didn't beat my current terms, they were very polite and didn't add any unneeded process or pain. The closing paperwork where I expected a headache was very painless. He only offered window tinting and an alarm. I'm still tempted to have the alarm done as the price seems good but I haven't decided yet. He was very polite and very quick. Can't ask for more really. Overall, It went great. Highly Recommend if you're anywhere near Elk Grove!!! More

A great experience! Bruce was so patient with me as I had so many questions. I am a senior citizen (stroke 3 yrs ago) so I really appreciated how Bruce was so understanding and did not rush me to make up my so many questions. I am a senior citizen (stroke 3 yrs ago) so I really appreciated how Bruce was so understanding and did not rush me to make up my mind about the vehicles I was comparing. He was so knowledgeable about the vehicles, their trade-in program, etc. that I relaxed and made my decision. I am so happy with my purchase! Everyone that I met that afternoon was so friendly and professional. I would definitely recommend doing business with Bruce and the Elk Grove Volkswagon dealership. More

We went in to buy a used car for our son. We had never bought a VW before, but Howard Tran was very patient with us, answering all of our questions and making us comfortable with our purchase. We checked bought a VW before, but Howard Tran was very patient with us, answering all of our questions and making us comfortable with our purchase. We checked out a few other dealers, some that had your typical high pressure salespeople, but there was no pressure at Elk Grove VW. Howard was very patient with our son as well. Before we went out for the test drive, he explained how to adjust everything on the car to our son. He answered all of his questions and made him comfortable during the test drive. The sales experience was the easiest we've ever had buying a car. This was Howard's first day in the internet sales team, so he was learning the new systems that they use, and he kept apologizing for taking so long. But it was all good. From Howard, to Eddie in Financing, the whole experience was painless. I would recommend Howard Tran and Elk Grove VW to anyone looking for a pain-free car buying experience. More

My wife enjoyed "shopping" at the Elk Grove VW dealer. With the possibility of getting a new car, she was escorted around the dealership by Doug Roberts. Being shown a number of models that intere dealer. With the possibility of getting a new car, she was escorted around the dealership by Doug Roberts. Being shown a number of models that interested her, my wife test drove a few cars that included only one I had suggested. The following morning, she headed to another dealer to test drive a few more of interest. As luck would have it, I returned home early from work that afternoon. We ended up back at Elk Grove VW and met up with Doug. After a long test drive, we worked out a deal. They found the specific model combination of choice across town and we drove home from their location that evening with our new Tiguan TSI. Great experience, sweet deal. More