Elk Grove Volkswagen

I came here looking for a car for my daughter. I wasn't sure that I was going to buy, but I was interested in different models. I was approached by Doug and we took a Jetta on a test drive. It was t wasn't sure that I was going to buy, but I was interested in different models. I was approached by Doug and we took a Jetta on a test drive. It was the ideal car for me to get my daughter. Doug helped my find the same car in a different color, explained all the features, and took care of us very well. When we went home we realized the second key to the car had a flat battery, we gave Doug a call and he ensured that another key would be ordered and we wouldn't taken care, we didn't have to pay a dime for a $300 replacement key. It was a great experience. This dealership is great. Friendly, great, quick service! Definitely will go back next time. More

Very pleased with Elk Grove Volkswagen. Great Price. Great Customer Service. Overall great experience. Definitely would recommend them to everyone I know looking for a car. Great Customer Service. Overall great experience. Definitely would recommend them to everyone I know looking for a car. More

Doug was easy to work with, price when I came in was what we agreed to earlier. No up-charges. Doug took the time to go over how the systems work and even set up my phone/hands free for me. Even better th we agreed to earlier. No up-charges. Doug took the time to go over how the systems work and even set up my phone/hands free for me. Even better though is how much we like the car, a 2013 Jetta TDI. the ride, responsiveness and fuel mileage is better than expected. Thanks again for a good car buying experience! More

Elk Grove Volkswagen was very flexible in working with my boyfriend and I. We couldn't be happier with out purchase! Juan was very personable, patient, and helpful. He answered all of our questions and made boyfriend and I. We couldn't be happier with out purchase! Juan was very personable, patient, and helpful. He answered all of our questions and made our experience more than enjoyable. We will definitely recommend Elk Grove VW to our family and friends. Thank you again Juan. More

I purchased from this dealership 10 years ago and was impressed with its selection and service then. I was not disappointed with my currrent purchase of a 2013 Passat TDI and was very pleased with the s impressed with its selection and service then. I was not disappointed with my currrent purchase of a 2013 Passat TDI and was very pleased with the salesman, Harold Tran, that worked with me on locating the right vehicle and fully conveying its features and how they work, he even set up my phone and its numbers in the vehicle's computer. Something I probably would never have done. He was also instrumental in pursung a loyalty discount of $500 eventhough I did not trade in my older Passat, which will hopefully stay in the family for some time. Overall I was very pleased with the service and the friendliness of staff. I have recommended this dealership and their products to my friends and co-workers and will continue to do so. More

THANK YOU to all the staff at VW! Bruce is by far the Best! I will tell family and friends to call Lasher VW and ask for Bruce! Best! I will tell family and friends to call Lasher VW and ask for Bruce! More

Ray Haskins was an excellent sales rep. He was very professional and informative. He is the reason why I would purchase from elk grove VW again. The sales rep I met with initially was not very helpful professional and informative. He is the reason why I would purchase from elk grove VW again. The sales rep I met with initially was not very helpful and didn't seem to really know what was going on- such as the information on cars, pricing, etc.. But when I returned, Ray was very helpful and made me feel like my business was appreciated. Ray took the time to explain all the features of my new Jetta, something that the previous redwood city vw did not do when I purchased my GTI. Ray explained everything to me during the entire process of purchasing the car, and I felt that he was very informative and helpful. Additionally, he has followed up via phone and email to check in and see how I like the car so far. Excellent customer service. More

Craig was very helpful, courteous, and informative. He answered all our questions, and if he did not know the answer he promised to find out the answer and get back to us, which he followed up on. I woul answered all our questions, and if he did not know the answer he promised to find out the answer and get back to us, which he followed up on. I would highly recommend Elk Grove VW if you are in the market for a VW, and Craig Dunn would be the person to ask for. More

Went to this dealership and test drove a base model Jetta and was a little disappointed with the power and said I would consider the 5 cylinder version of this car. Later that evening I visited the web site and was a little disappointed with the power and said I would consider the 5 cylinder version of this car. Later that evening I visited the web site and found the vehicle that I wanted and submitted a price request and also filled out the finance application which was approved within minutes. Soon after, I received a price quote from Bruce via email. The price was much lower than expected so the next day I test drove the car, and was impressed with the increase in power and upgrades. I then sat down with Bruce and began the purchase process. This process was expedient and I drove away in the new car very satisfied in knowing that I was treated fairly by a courteous top notch proffessional. I would not hesitate to do more business with this dealership and would recommend it to anyone looking for a stress free car purchasing experience. More

Asked for an out the door price from a number of dealers and explained that I wanted just that ( cost of vehicle all included tax lic everything.) Told them if they didn't give me everything included I wou and explained that I wanted just that ( cost of vehicle all included tax lic everything.) Told them if they didn't give me everything included I would walk out which I ended up going at a couple of dealers earlier in the week.They thought they could add this and that or say oh yea but this was not included so it will be this much more.(WRONG)I gave them a piece of my mind and said Hon lets go were done here. Thought we were going to do it again at Elk Grove VW but to my surprise it was just the opposite. The vehicle was just what they quoted by phone and email plus they through in a few costly extras at no charge. They were professional, courteous,very willing to do what it took to make the sale right well above what was expected.I would in a New York Minute purchase another vehicle from this Dealer. Thanks Brad and Ronnie Palitti More