Elk Grove Volkswagen

Very nice experience, they didn't push me at all and they were very friendly all along. I was in control all the time and we did business in my terms they were very friendly all along. I was in control all the time and we did business in my terms More

Great experience, friendly staff, they are not like other dealership. They do not put any pressure on me to hurry up and buy the vehicle, in fact the sales rep that help me (Douglas) was concern and wanted t dealership. They do not put any pressure on me to hurry up and buy the vehicle, in fact the sales rep that help me (Douglas) was concern and wanted to make sure I make the right decision about which vehicle I wanted. I was debating between the VW CC R-Line and the regular CC. I end up getting the R-line since it has all the perks I wanted. Thank you guys. More

This was the best experience that I have ever had buying a car. Doug did a great job of getting us hte car and haveing all paperwork ready when we got to the dealership. I will recommend Doug to anybody loo a car. Doug did a great job of getting us hte car and haveing all paperwork ready when we got to the dealership. I will recommend Doug to anybody looking to buy a car. More

We had heard good things about Elk Grove VW and we were looking forward to doing business with them. Arrived ready to buy a new Passat TDI. Test drove the model and asked for the bottom dollar they were looking forward to doing business with them. Arrived ready to buy a new Passat TDI. Test drove the model and asked for the bottom dollar they were willing to sell it at. Let them know that we intended to shop around to ensure the best price. We asked if they were willing to price match. The said, "yes we price match". We said great and left waiting to hear back by email on their price. In the meantime, we shopped around and got a fantastic price quote from another dealer. By the next day we still hadn't heard back from Elk Grove VW so we re-contacted them and provided them with the quote we recieved in writing. We told them that we would rather shop more locally and do business through them. Not only were they not willing to match the quote but they insinuated that the other dealer might be trying to sell a car that had been damaged in some way. We were so disappointed that we drove to the dealer to hear it in person from the management. We were given the same response, they were not willing to meet the price as they had previously stated they would. We can always get the car from the other dealer who had made an honest effort to get our business. However, we will never consider going back to Elk Grove VW, or recommend them to anyone, because of their dishonest business practice. More

I leased a 2011 Jetta in two years ago, and had a fantastic and easy experience the VW Elk Grove. I have absolutely loved my Jetta, but really wanted the Passat TDI. On Friday, August 2, 2013, I ca fantastic and easy experience the VW Elk Grove. I have absolutely loved my Jetta, but really wanted the Passat TDI. On Friday, August 2, 2013, I came in and worked with Douglas Roberts on leasing my new 2013 VW Passat. Douglas was awesome to work with. He was sincere, funny, very informational, professional, and a gentleman to work with. I will always come back to Elk Grove VW to lease or purchase a vehicle. Wendy V. Frazier More

Made the deal via mobile phone with Bruce. Came in the next day and handed me the car keys. Thank you to Juan Medina who is very knowledgeable with car. next day and handed me the car keys. Thank you to Juan Medina who is very knowledgeable with car. More

I came in to the Elk Grove VW to buy a new car. My previous car was a 2002 jetta tdi and I since I loved my tdi so much it was a no brainer to get another one. Brian Sagun helped my sister and I find previous car was a 2002 jetta tdi and I since I loved my tdi so much it was a no brainer to get another one. Brian Sagun helped my sister and I find the right car for the price we were looking for. Everyone that helped us were all very nice and I look forward to continuing my business there. Thank you! More

I want to write and say that this dealership, and in particular Jeff Mason did a fantastic job helping me in my new vehicle purchase. I was treated great, and all of the staff made me feel comfortable. particular Jeff Mason did a fantastic job helping me in my new vehicle purchase. I was treated great, and all of the staff made me feel comfortable. The whole experience was pleasant, and not once did I feel pressure to buy on the spot. This was by far the best experience I have had at a dealership, If your looking to buy a VW this should be your first stop. Ask for Jeff! More

The folks are very honest and offer excellent customer service. My Sales person, Douglas Roberts has accommodated my requests and its committed to providing quality service to customers. I would recomme service. My Sales person, Douglas Roberts has accommodated my requests and its committed to providing quality service to customers. I would recommend him to my friends with no hesitation. More

I am giving top ratings to this dealership and especially to Darren Yu. Darren did a good job in helping me find the right car. He answered all of my questions, was very patient and, most importantly, I ne to Darren Yu. Darren did a good job in helping me find the right car. He answered all of my questions, was very patient and, most importantly, I never felt like I was being pushed into buying a car. I felt like he was very trustworthy, honest, and fair. Great job! More