Elk Grove Volkswagen
Elk Grove, CA
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I had a great experience working with Juan Medina at Elk Grove VW, who is definitely one of the best salesmen I ever met. He is so patient and informative. This is my first time purchasing a new car, and I Grove VW, who is definitely one of the best salesmen I ever met. He is so patient and informative. This is my first time purchasing a new car, and I am glad I go with Elk Grove Volkswagen. They have good selections, and their service is good. I had been wanting to get a new car for a while, but cannot decide which car to go with. I visited Elk Grove VW 2 month ago testing a Tiguan, and Juan explained everything very clearly and with patient. He followed up with me letting me know their store get new Tiguan, and ask me if I want to test drive or anything. Last Saturday I brought my parents and boyfriend with me to help me make decisions. Juan is patient with all our questions, and I really appreciate it. They do not have the model I like, so they ship it from another store, and I get it the same day. I have been driving it for a few days, and it if great. I will definitely go with them if I buy a new car later, and recommend it to my friends. More
Purchasing a vehicle at VW Elk Grove was a great experience! Our sales person, Howard Tran, was professional and patient with our questions and needs. What sets VW Elk Grove apart from the rest was experience! Our sales person, Howard Tran, was professional and patient with our questions and needs. What sets VW Elk Grove apart from the rest was their straight foward talk and no high-pressure to buy. We test drove several cars before picking the one we bought at a great price. No regrets going shopping here. More
I stopped to look for a tan interior TDI Sportwagon, and spoke with Doug Roberts. There was one on the lot I liked, so Doug made the buy go smooth. My first VW, and we like the car. Hope it gives the ser spoke with Doug Roberts. There was one on the lot I liked, so Doug made the buy go smooth. My first VW, and we like the car. Hope it gives the service that my bought new "93 Honda Accord has. I'm looking forward to a good relationship with Elk Grove VW. Thanks More
I purchased a new VW Golf TDI from Elk Grove VW almost a week ago -- . I am a middle-aged woman and have purchased a few cars in my time. From the moment I called to inquire about the car I had in mind to week ago -- . I am a middle-aged woman and have purchased a few cars in my time. From the moment I called to inquire about the car I had in mind to the moment I drove that car off the lot I was completely satisfied and actually feeling JOYFUL about the entire process. Strange to read that word in a review about buying a car, I know. I had been looking at cars for almost 6 months -- the last car sales person I spoke with before making the drive to Elk Grove said, "I know, shoppng for a car is like pulling teeth, you don't want to but you have to ." This should only be true about teeth. Moments after I arrived at the Elk Grove lot Doug Roberts was there to greet me personally with the car I was interested in; ready and waiting to go for a test drive. So from the get go - no reindeer games. Doug is a total straight shooter. He is incredibly knowledgeable about the car buying process, the mechanics of cars, various insurance choices, etc.. You trust him becasue your common sense tells you so - He is clear speaking (read: no xx carsales talk) and provides real customer care. Imagine -- you know the car sales person is in your corner to help you get the the car you want to have and not waste your time trying to sell you something you don't want. If The Click and Clack Car Talk brothers had a third brother who sold cars Doug would be him! Elk Grove's finance manager, Michael Nelson, is also another straight shooter. The "actual purchase price" quoted to me was the actual purchase price! Michael was very thorough and efficient in explaining various well-reasoned finacing options and was able to match my credit union loan rate. I knew exactly how much I was spending and where my dollars where going. These folks are great! More
Fantastic experience in buying my 2013 VW GTI. Negotiated a great price with the Internet department, when down test drove the car and was out the door in about 1 hour. Dealer treated me honestly and with gr a great price with the Internet department, when down test drove the car and was out the door in about 1 hour. Dealer treated me honestly and with great respect. Special thanks to Kevin Watkins for accommodating my crazy schedule and coming back in the late evening when I could pick up the car and taking the time to show me all of the features. Overall all, great buying experience and highly recommended if you are in the market for a VW. More
I thought I had done plenty of research on the Jetta TDI that I came in to purchase. Juan told me about several features I missed when doing my research. He was very helpful, and did an amazing job. If I ha that I came in to purchase. Juan told me about several features I missed when doing my research. He was very helpful, and did an amazing job. If I have any friends looking to buy a Volkswagen, I am certainly referring them to him. More
Visited EGVW on Saturday to look for a new VW CC. From the moment I walked into the dealership until I drove off in my new VW, the experience was first rate! I have purchased many vehicles over the year the moment I walked into the dealership until I drove off in my new VW, the experience was first rate! I have purchased many vehicles over the years and I must say that this deal with Elk Grove VW was by far the best experience I have ever had. Bruce Peterson dispells the stereotypical saleman bad rap they get. Bruce wasn't pushy at all, was very knowledgable about the vehicle and was super friendly. No tactics, no deception, none of that.. The sales team really went to work for me. I had a trade in that I was upside down in and the sales team worked with me to get a good deal on the trade. During the finance process, there was no pressure for warranties, or other options available. It was so nice to be treated well and valued as a customer. It is remarkable to sit back after two days of owning the vehicle and looking back on the sale. I have not one negative feeling or comment about the sales staff at Elg Grove VW. It is refreshing to find a VW dealer who does things right. The will get my business again in a heartbeat. Thank you so much EGVW! Five stars and kudos to the dealership and Bruce!! More
This was an extremely pleasant purchase. Kevin, Dwayne and Todd were all so easy to work with in purchasing our new Passat TDI. I will recommend this dealership to everyone. Thanks to All! and Todd were all so easy to work with in purchasing our new Passat TDI. I will recommend this dealership to everyone. Thanks to All! More