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Elk Grove Volkswagen

Elk Grove, CA

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330 Reviews

9776 W Stockton Blvd #2

Elk Grove, CA

95757

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Showing 330 reviews

April 22, 2015

Best VW service center on the pacific coast I travel a lot and visit vw dealers for service from Portland to Los Angeles and this one is the best for service. They consistently find things I mis More

by bfloyd4445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Irvan
April 02, 2015

Navigation questions I purchased a used Jetta out of state without the owners manual. Couldn't figure out the navigation system during the drive back to California. I stop More

by Rman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Dassonvile
October 07, 2014

We love Douglas and Lasher!!!! Thank you so much!!! This was my second time purchasing at Lasher and I'm sure we will return a third time. Customer service is top notch, from sales to service! We recent More

by belcastk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Carrillo, Mike Nelson, Douglas Roberts
Nov 23, 2014 -

Elk Grove Volkswagen responded

We so greatly appreciate your business Kristin and Kyle! Thank you for taking the time to share your experience with us! We certainly agree that Douglas is a phenomenally important member of our team, and we're glad that he offered such an incredible experience to you! We look forward to the future opportunities we'll have to further your high opinions of us and we hope you enjoy your new car! THANK YOU!

September 28, 2014

Best car purchasing experience A good experience - we were welcomed by Douglas when we arrived and he assisted me throughout my purchase. He was professional and nice. I'm very happ More

by ginsmi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Carrillo, Douglas Roberts
Nov 23, 2014 -

Elk Grove Volkswagen responded

We're thrilled to hear that you had such a wonderful car-buying experience with us! We can't thank you enough for your business and hope that you continue to enjoy your new Passat!! Please don't hesitate to let us know if you need anything further! Thank you!

May 27, 2014

Painless and quick new car purchase. I have been looking at TDI's for some time now and spoke with Doug previous. I appreciated his demeanor then and looked him up when I was ready to bu More

by Fillbiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Roberts
Jul 08, 2014 -

Elk Grove Volkswagen responded

We so appreciate your taking the time to recognize our efforts towards creating a pressure-free and efficient car-buying process! We're glad to have been available when you were ready with the knowledge and competitive pricing necessary to earn your business! Thank you very much for your recommendations! We hope to see you again in the future and hope you enjoy your much-anticipated TDI!

April 15, 2014

Henry Good personal relation Hard working did not pass us off from person to person. Everyone worked vary hard to get use what we want Paper work way More

by hankmiles8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Medina ,finance, management ect.
Apr 26, 2014 -

Elk Grove Volkswagen responded

It's wonderful to hear that we covered the bases of a well-rounded, positive car-buying experience! We work very hard to ensure that each client feels comfortable and is given the proper, full attention he or she deserves! We hope that you continue your excellent experience while enjoying your new car! Thank you!

April 04, 2014

Juan Medina was great. Very friendly and helpful. We had one problem with a mistake by the sales manager and Juan did everything possible to correct the issue. Even though the manager wouldn't budge Ju More

by Trixy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Medina
Apr 05, 2014 -

Elk Grove Volkswagen responded

We are very humbled that despite a hurdle in your experience, you've taken the time to leave such kind words about us! Juan is clearly a positive and proactive member of our team and we're so glad that he helped to ensure you left our dealership happy! Thank you again for your review, and especially for your business! Enjoy your new car!

March 16, 2014

I most definitely recommend Elk Grove VW to anyone looking to purchase a car, and I already have! I had been looking for a New VW Jetta. I set up an appointment and was met by Howard Tran. He was ex More

by KelleyTruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Tran, Douglas Roberts
Mar 17, 2014 -

Elk Grove Volkswagen responded

We are absolutely thrilled to know that your experience with us has already warranted recommendations!! Knowing that you were able to directly compare us to another dealer, while we rose to the occasion to give you an incredible car-buying experience, confirms that our hard work shows! We want each of our clients to feel confident and excited about their purchase, and don't believe that's achieved with pressure or complicated diatribes! Thank you so much for allowing us the honor of helping you to your very first NEW car purchase! Enjoy your amazing 2014 Jetta!

February 13, 2014

Bruce was great to work with found a vehicle I wanted a Bruce was great to work with found a vehicle I wanted a nice Jetta with Bluetooth Convenience Package everything I needed at the right price a really More

by martin j. _3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Petersen, Patrick Ahern, Todd Broyles
Feb 23, 2014 -

Elk Grove Volkswagen responded

We're so happy to hear that you purchased a well-equipped Jetta and that you received such wonderful attention and service along the way! We take extreme pride in making each client feel comfortable and special, and we appreciate you giving us the opportunity to do so for you! Thank you very much for your business!

January 02, 2014

This was one of the most professional and courteous dealerships we have ever had to deal. They were attentive to our needs, listened to our concerns and were NOT pushy. They showed us the vehicles tha More

by BruceMattos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Roberts
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