Elk Grove Volkswagen
Elk Grove, CA
Filter Reviews by Keyword
By Type
Showing 330 reviews
Best VW service center on the pacific coast I travel a lot and visit vw dealers for service from Portland to Los Angeles and this one is the best for service. They consistently find things I mis I travel a lot and visit vw dealers for service from Portland to Los Angeles and this one is the best for service. They consistently find things I miss and the price is often less than the original estimate. More
Navigation questions I purchased a used Jetta out of state without the owners manual. Couldn't figure out the navigation system during the drive back to California. I stop I purchased a used Jetta out of state without the owners manual. Couldn't figure out the navigation system during the drive back to California. I stopped at Elk Grove VW for someone to help me with the navigation system. Val, from the Service Dept helped me out. She gave me a thorough explanation of the system and how it works. She also offered to help me order a replacement manual. Thanks again Val More
We love Douglas and Lasher!!!! Thank you so much!!! This was my second time purchasing at Lasher and I'm sure we will return a third time. Customer service is top notch, from sales to service! We recent This was my second time purchasing at Lasher and I'm sure we will return a third time. Customer service is top notch, from sales to service! We recently purchased a new car from Douglas. He was extremely helpful, willing to go the extra mile for us to ensure that we drove away with the car that we wanted. We simply cannot say enough about Douglas- super professional, yet able to make a strong connection with his customers. The following day, he called to see how we were doing and ensure that we were happy with our car. We are extremely happy with our car, Douglas, and Lasher! A big thanks from Kristin and Kyle from Roseville, CA! More
Best car purchasing experience A good experience - we were welcomed by Douglas when we arrived and he assisted me throughout my purchase. He was professional and nice. I'm very happ A good experience - we were welcomed by Douglas when we arrived and he assisted me throughout my purchase. He was professional and nice. I'm very happy with my purchase ~ 2014 Pussat. Eddie was very nice as well. More
Painless and quick new car purchase. I have been looking at TDI's for some time now and spoke with Doug previous. I appreciated his demeanor then and looked him up when I was ready to bu I have been looking at TDI's for some time now and spoke with Doug previous. I appreciated his demeanor then and looked him up when I was ready to buy. Elk Grove had a very competitive price and I handled everything on the phone, so when I came in, I was in and out in about half an hour. I would highly recommend Doug and Elk Groove VW and buy there again. More
Henry Good personal relation Hard working did not pass us off from person to person. Everyone worked vary hard to get use what we want Paper work way Good personal relation Hard working did not pass us off from person to person. Everyone worked vary hard to get use what we want Paper work way easier process than other dealership More
Juan Medina was great. Very friendly and helpful. We had one problem with a mistake by the sales manager and Juan did everything possible to correct the issue. Even though the manager wouldn't budge Ju had one problem with a mistake by the sales manager and Juan did everything possible to correct the issue. Even though the manager wouldn't budge Juan helped with some other options to try and make up for it. The employees were all friendly and helpful. The lot has a huge selection and some good pricing. I would definitely send people here who are looking for a new car. More
I most definitely recommend Elk Grove VW to anyone looking to purchase a car, and I already have! I had been looking for a New VW Jetta. I set up an appointment and was met by Howard Tran. He was ex looking to purchase a car, and I already have! I had been looking for a New VW Jetta. I set up an appointment and was met by Howard Tran. He was extremely friendly, respectful and accommodating. He answered all my questions and was quick to get the ball rolling. I didn't feel pressured, and all my questions were answered more than satisfactorily. They got me a great deal. Every single employee I met me with a warm smile and, quite a few laughs, and made this car buying experience a great one. I am thoroughly enjoying my 2014 VW Jetta! My first New Car Purchase!!! I will most definitely be using Elk Grove VW for my service needs as well. I contacted another dealer first since I had bought my previous car from them. They were pushy, disrespectful, my questions were not answered directly or satisfactorily and I felt they were trying to take any advantage they could over me. SO glad I checked out Elk Grove VW as well. What a Difference!!!! More
Bruce was great to work with found a vehicle I wanted a Bruce was great to work with found a vehicle I wanted a nice Jetta with Bluetooth Convenience Package everything I needed at the right price a really Bruce was great to work with found a vehicle I wanted a nice Jetta with Bluetooth Convenience Package everything I needed at the right price a really good price dealt with Todd as a sales manager and he was great work me a great deal definitely recommend this dealership and I even was introduced to Patrick the general sales manager all were very pleasant to work with More
This was one of the most professional and courteous dealerships we have ever had to deal. They were attentive to our needs, listened to our concerns and were NOT pushy. They showed us the vehicles tha dealerships we have ever had to deal. They were attentive to our needs, listened to our concerns and were NOT pushy. They showed us the vehicles that we were interested in and made this a good experience Thank you More