Elk Grove Volkswagen

Fantastic Dealership! Wow! What a fantastic dealership. I've bought many cars in my life, and this was one of best buying experiences I have ever had at a car dealership. T Wow! What a fantastic dealership. I've bought many cars in my life, and this was one of best buying experiences I have ever had at a car dealership. They were courteous, professional, and most importantly, honest! They gave me a great price on our new 2015 Sportwagen, and they gave me a very fair price on my trade. Unlike many other dealerships, they put customer service above profit. It was really refreshing to tell you the truth. Derrick our salesman was very nice, and Tony the sales manager was fantastic. If you are in the market for a VW, I highly recommend this place. I would recommend them to my family and friends. Thank you Elk Grove Volkswagen for a great experience. You earned 5 stars. More

Stress-Free Buying! We have bought about 20 cars so far. This has to be the best buying experience we've ever had! The minute you walk thru the doors, everyone is happy We have bought about 20 cars so far. This has to be the best buying experience we've ever had! The minute you walk thru the doors, everyone is happy and it's like being at a good friends house. There is no sales pressure. There's no hustle either. I always get stressed out buying a car and I didn't get stressed out at this dealership. Tony, Sam and Graham are awesome people and everyone that works here that we did see, are nice people. We will be back when we need another car and tell people to come here because it is that pleasant of an experience. Thank you very much, for rolling out the red carpet for us! More

Top notch car buying experience. I purchased a new Jetta TDI from this dealer recently and have nothing but good things to say about the experience. Alex Khan was outstanding as my s I purchased a new Jetta TDI from this dealer recently and have nothing but good things to say about the experience. Alex Khan was outstanding as my sales representative, very professional and attentive to what I was looking for in a car. Sami Maaliki the sales manager made “getting the numbers right” super easy and quick. Overall one of if not the most pleasant car buying transactions I have ever been through. More

Awesome Used Car Buying Experience I'm expecting a little one in December so I was in the market for a safe, affordable, and reliable used car. I found one that I liked (a 2012 Jetta Se I'm expecting a little one in December so I was in the market for a safe, affordable, and reliable used car. I found one that I liked (a 2012 Jetta Sedan) on their online website and made a call to the dealership asking if it was possible for them to hold it for me that day until I could make it up to Elk Grove, as I live about three hours away. They were extremely understanding and had no problem moving the car to the back of the lot and saving it for me so that I could purchase it later that day. I immediately fell in love with the car once I got there! The customer service that I received was extremely friendly and helpful, and made my car buying experience wonderful. The paperwork process was a bit slower than I have experienced at other dealerships (took a total of 3 hours), but it was well worth the wait. I would definitely recommend this dealership to anyone! Thank you, Elk Grove Volkswagen! More

Great experience! I called in June to inquire about 2015 Golf wagons and discovered through a salesman, Kyle, that they still had a couple 2014 VW Jetta TDI Wagons. I I called in June to inquire about 2015 Golf wagons and discovered through a salesman, Kyle, that they still had a couple 2014 VW Jetta TDI Wagons. I loved my 2010 Jetta wagon and was dismayed when VW stopped making them for 2015. I was going to settle for a 2015 Golf as a replacement. So I was overjoyed to be able to get a new 2014 Jetta. I came by on the last Saturday in June and only one was left. The salesman, Kyle, and his manager worked with me to make a great deal. I live in Nevada and the financial manger did an excellent job of dealing with the cross-state issues. The correct NV sales taxes were collected and sent to NV, so that when I went to register the car in NV everything went smoothly. I am very happy with my new car, especially since I got exactly what I wanted for a great price. They were very helpful through phone calls, email, and in person. More

Excellent Service I bought a new car yesterday and the process was smooth, pleasant, and probably as quick as it could have gone. Awesome employees. Everyone I worked w I bought a new car yesterday and the process was smooth, pleasant, and probably as quick as it could have gone. Awesome employees. Everyone I worked with treated me as if the only thing that mattered at that moment was getting me my car. Great experience/service/ purchase all around! More

Excellent execution of the Process My wife and I were in the market for a commuter car. Over the years we have purchased several vehicles from a specific Chevy dealer and a specific sal My wife and I were in the market for a commuter car. Over the years we have purchased several vehicles from a specific Chevy dealer and a specific sales representative. My wife wanted to venture out and do something different than a Chevy, so she did the research and was interested in the Volkswagen Passat. We found a certified used vehicle at Elk Grove VW. We were a little bit nervous at first with the great experiences we had at Chevy - however when it is all said and done Elk Grove VW proved to also be a first class, top notch dealer. Being in a similar industry execution of the process from pre-sale to post sale support are very important to me. All of our questions were addressed, couple that with the VW product and the result is top notch! From our sales rep (Kyle) to the service manager (Tony) and the rest of the team, we were treated with respect and not pushed whatsoever. The credit application process was streamlined and simple - everything was disclosed. All in all a real positive experience - if you are looking for a great car and excellent support, I would highly recommend Elk Grove VW. We even had our 3 kids with us on the day of purchase and they treated them great as well. They did a great job for us and we would definitely purchase from them again! More

Great Experiance Just bought 2015 volkswagon pssst. on mermorial day and had a great experience at this dealership. Everyone was really friendly and Juan our sales con Just bought 2015 volkswagon pssst. on mermorial day and had a great experience at this dealership. Everyone was really friendly and Juan our sales consultant was a great help in choosing the perfect car for me and giving me the best deal! I would recommended this dealership to anyone looking to buy a great car for a great price with friendly service! More

New Jetta TDI These guys are great and I will be back soon for my next car purchase. They worked after closing since we drove a long way to get there after work. Ve These guys are great and I will be back soon for my next car purchase. They worked after closing since we drove a long way to get there after work. Very nice and no pressure what so ever. Best deal around also! More

Purchased a used car Purchased a used 2012 Passat . Sam worked very hard to get us the car we wanted. We love our car, very happy with our purchase. Purchased a used 2012 Passat . Sam worked very hard to get us the car we wanted. We love our car, very happy with our purchase. More