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Elk Grove Volkswagen

Elk Grove, CA

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330 Reviews

9776 W Stockton Blvd #2

Elk Grove, CA

95757

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Showing 330 reviews

March 11, 2024

they are NOT transparent about listed pricing on cars. com. I confirmed the price with them on call & email before driving 1.5 hour for the test drive and purchase. initially everything went fine with litt More

by voidStar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Williams
December 15, 2023

Many dealers are charging huge markups on some models. This is one of them. It took quite a few emails to finally receive the quoted price, which had a $7,500 markup on a $48,000 vehicle. It's awful pract More

by Screen Name
Recommend Dealer
No
Employees Worked With
Luis Chavez
July 20, 2021

Please invest in customer service training for your staff ! The phone operator hung up on me twice and was surly at best when asked a direct question. We had made an appointment for an oil change at 10 am More

by Jbielefeldthomas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Varner, Cecil Irvan, Patrick Ahern, Dan Andaya
May 31, 2021

We purchased a 2021 Tiguan. It was a very positive experience The finance dept was honest, efficient, and didn't try to oversell us on packages or products we didn't really need! Sales manager Graha More

by gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Copps, Bobby Williams
May 31, 2021

I had had a bad experience buying my last car - Wyatt and the team were understanding of my anxiety and patient when I needed time. I’m now the owner of my first brand-new car and confident that I made the More

by Ellen W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Gius
May 28, 2021

We are extremely pleased with the purchase of our 2021 R-Line Atlas! Our experience in working together with Fritz at Elk Grove Volkswagen was phenomenal, and most memorable! He is very knowledgable, pr More

by Mike L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz, Dunn
May 24, 2021

I just purchased the Volkswagen ID4 with Fritz Dunn. Fritz was wonderful to work with and made the entire buying experience pleasant. He was exceptionally prompt in responding to my many questions and v More

by jociemo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Dunn
May 13, 2021

We recently purchased a 2021 VW Id.4 from Elk Grove VW (Fritz Dunn) was a great experience. We highly recommend Fritz for your new VW purchase. More

by puttonthego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Dunn
April 20, 2021

I went in to get my 50000 service, Don helped me, at first I am confused about what the prepaid service actually covered I was told something else when I bought the car. After Don explains it to me it More

by New VW Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Stachelrodt
April 09, 2021

I had a very positive experience with Elk Grove Volkswagon. The salesman, Bobby Williams, went out of his way to accommodate me while test driving the Atlas Cross Sport. I brought my dog and he dog More

by Car Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Williams
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