1,322 Reviews of Elk Grove Toyota - Service Center
Maintenance - Professional and Convenient I bought my car from this dealership and have come back twice for maintenance, and I have enjoyed it every single time. The personnel are nice and pro I bought my car from this dealership and have come back twice for maintenance, and I have enjoyed it every single time. The personnel are nice and professional, the service is well done. The wait for service will always be long anywhere, but here I really enjoy the cubicles they have in the waiting area if you want to read or work. They also have pretty good wifi. More
Maintenance Superior level of professionalism work. Efficient work style and high quality communication skills. I would like to continue servicing my car at Elk G Superior level of professionalism work. Efficient work style and high quality communication skills. I would like to continue servicing my car at Elk Grove Toyota. More
Easy Service Good adviser, provided me with sound advice and assisted me with maintenance schedule. Reviewed the results of service and was able to schedule next Good adviser, provided me with sound advice and assisted me with maintenance schedule. Reviewed the results of service and was able to schedule next appointment. More
Maintenance Service Joel Garcia provided excellent customer service! He went the extra mile to ensure I was taken care of as a customer. I am going to request for Joel ev Joel Garcia provided excellent customer service! He went the extra mile to ensure I was taken care of as a customer. I am going to request for Joel every time I need the minor servicing done on my Highlander. Thanks Joel! More
Quick and courteous service The Elk Grove Toyota service department goes out of its way to be courteous, quick and informative. All the work they've done on my vehicle has been g The Elk Grove Toyota service department goes out of its way to be courteous, quick and informative. All the work they've done on my vehicle has been great. More
Excellent Customer Service I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of my car service every time I arrive. Meeting customer as appointed time, and by the time my car is done, Andy spends time explaining how my car is done by Toyota. More
Amazing and quick service I was way over due for service . Made my way in without an appointment with a goal of getting there before 6.AM. Folks beat me BUT the crew was fast a I was way over due for service . Made my way in without an appointment with a goal of getting there before 6.AM. Folks beat me BUT the crew was fast and I was out of their in no time! More
Anthony Roman was corteuos despite me being upset customer. Anthony Roman was corteuos despite me being an upset customer. Gave all the discount available. Despite no prior appointment. Service was far with fr Anthony Roman was corteuos despite me being an upset customer. Gave all the discount available. Despite no prior appointment. Service was far with free car wash. More
Excellent customer service This is the third time that Dwayne helped me and all those times he gave the same excellent service. He's very personable, courteous, attentive to th This is the third time that Dwayne helped me and all those times he gave the same excellent service. He's very personable, courteous, attentive to the needs of the customer, conscientious and very patient in explaining regarding questions. More
Didn't go as expected, but turned out great Matthew was the first to help me out and he was very kind and courteous. Took care of my check-in with no problems. Later in the evening, Victor calle Matthew was the first to help me out and he was very kind and courteous. Took care of my check-in with no problems. Later in the evening, Victor called me to say that my car was not going to be ready on time but informed that a rental car could be provided at no cost, if needed. He also discounted my final bill due to the inconvenience. Pleasure to work with. More