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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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April 23, 2018

Maintenance - Professional and Convenient I bought my car from this dealership and have come back twice for maintenance, and I have enjoyed it every single time. The personnel are nice and pro More

by BDSHERGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to review our dealership here online. I am happy to hear you have been enjoying your visits with us. I am also glad you have enjoyed our waiting areas and wifi. We truly appreciate your continued business. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Maintenance Superior level of professionalism work. Efficient work style and high quality communication skills. I would like to continue servicing my car at Elk G More

by TonyX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for the wonderful review! I am thrilled to hear that you have been enjoying your time with us here at Elk Grove Toyota. We greatly appreciate your continued business and your kind words. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Easy Service Good adviser, provided me with sound advice and assisted me with maintenance schedule. Reviewed the results of service and was able to schedule next More

by RoJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for your business and for the five star review. I am happy to hear you had a pleasant experience with us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Maintenance Service Joel Garcia provided excellent customer service! He went the extra mile to ensure I was taken care of as a customer. I am going to request for Joel ev More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for your continued business and for the kind words. I am thrilled to hear that you enjoyed your services provided by Joel. Your satisfaction is important to us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Quick and courteous service The Elk Grove Toyota service department goes out of its way to be courteous, quick and informative. All the work they've done on my vehicle has been g More

by MDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our Service department here online. I am happy to hear our staff was courteous, quick and informative. We truly appreciate your business and your kind words. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Excellent Customer Service I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of More

by CAOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Elk Grove Toyota responded

Hello, I was delighted to hear that Andy was well-manner, helpful, professional and cheerful during your visit with us. I am also glad to hear that you feel at ease and comfortable when Andy takes care of your car services. Your satisfaction is important to us. We look forward to providing you more services in the near future. Sincerely, Jeannette Blair Customer Relations Manager

April 22, 2018

Amazing and quick service I was way over due for service . Made my way in without an appointment with a goal of getting there before 6.AM. Folks beat me BUT the crew was fast a More

by JELLYBELLYJELICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear your service was quick! WE appreciate your business!

April 22, 2018

Anthony Roman was corteuos despite me being upset customer. Anthony Roman was corteuos despite me being an upset customer. Gave all the discount available. Despite no prior appointment. Service was far with fr More

by Lamberto de Leon Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roman
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear Anthony was able to assist you in a 5-star manner. We appreciate your business!

April 22, 2018

Excellent customer service This is the third time that Dwayne helped me and all those times he gave the same excellent service. He's very personable, courteous, attentive to th More

by RTG
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Apr 23, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review and for your kind words for Dwayne! We're happy to hear he has continually provided you with excellent service! We appreciate your business!

April 22, 2018

Didn't go as expected, but turned out great Matthew was the first to help me out and he was very kind and courteous. Took care of my check-in with no problems. Later in the evening, Victor calle More

by sillerelyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Shrum
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Victor and Matthew were able to assist you with your service and provide you with updates and options! Thank you for your business!

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