Elk Grove Toyota - Service Center

Service Center Review Was greeted and assisted in a reasonable time. Service was completed in time. Only complaint is that parking lot is very tight and I had a difficult Was greeted and assisted in a reasonable time. Service was completed in time. Only complaint is that parking lot is very tight and I had a difficult time driving Van off lot. More

met my conditions I was in for a six-month maintenance check, but you guys went the extra mile. I needed something to keep the wipers from freezing up in cold weather. I was in for a six-month maintenance check, but you guys went the extra mile. I needed something to keep the wipers from freezing up in cold weather. The parts guys found the right solution to load into the wiper washer reservoir--good at -3 degrees. The service guy, Gary Oehler, knew all about it and poured in the diluted solution to specs. Gary was helpful throughout the check-up process. More

On Time On time is everything the work was done on time, time is very important, and also your word. I was told how much time was needed and I was happy with On time is everything the work was done on time, time is very important, and also your word. I was told how much time was needed and I was happy with that information and it was correct. More

Always professional Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable a Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable about sales and product for your car and keep you well updated if you decide to wait while your car is serviced. More

Great experience Great service. Will be going back for future services. Would recommend anyone to get there services done there. Very friendly staff and nice waiting r Great service. Will be going back for future services. Would recommend anyone to get there services done there. Very friendly staff and nice waiting room More

Car Service Andy was awesome and friendly. The expected waiting time was about 3 hours, he cut that short by more than half. Super cool guy to help my car get ser Andy was awesome and friendly. The expected waiting time was about 3 hours, he cut that short by more than half. Super cool guy to help my car get service. More

Help in an emergency need for servicing. Joel was most helpful to work me into the servicing schedule as I have to drive to AZ for a funeral...unexpected travel in car. Joel was most helpful to work me into the servicing schedule as I have to drive to AZ for a funeral...unexpected travel in car. More

drove my car in for service and was taken care of promptly Courteous and timely service of my car. No problems. I drove the car in and was promptly greeted by associates and the adviser. I opted to drop the c Courteous and timely service of my car. No problems. I drove the car in and was promptly greeted by associates and the adviser. I opted to drop the car there overnight because of the waiting. Next day I received a text noticing me that the work was done. So I stopped by and picked up the car. Very efficient. More

Regardless of prescheduled appointments, 3-hour plus wait! I love my car, but hate the wait when in for service and routine maintenance. I love the fact that service is “free” for the first two-years (Yes!), w I love my car, but hate the wait when in for service and routine maintenance. I love the fact that service is “free” for the first two-years (Yes!), which is why I chose Camry over Accord; however, Toyota Elk Grove MUST hire more techs to handle customer demand. This is basic economics-101! More

Oil change Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my ca Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my car to another Toyota dealers, they would not change my oil, in fear that they would be blamed for stripping the thread on the oilpan drain plug. Had n oil change coupon for 19.00, your supervisor wouldn't give me the same deal! If i had known i could have explained to other dealer. More