Elk Grove Toyota - Service Center

Who could ask for anything more?/ My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommen My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommended. I have had many different makes of cars over the years, and had some good service experiences, some ordinary ones, and a few stinkers. But, until I bought my Toyota, I had never had truly excellent service experiences. Everyone at Elk Grove Toyota has delivered superior service, no matter what their position or title. I have always been treated with courtesy and professionalism, whether it is on the telephone or at the dealership. Any question that I have asked has been answered clearly and helpfully. The excellence of the service, in addition to my dependable, enjoyable to drive, and attractive car has converted me from a brand hopper to a loyal Toyota driver. Thanks to everyone. More

Best service dept ever We are always treated well at this service dept. Our service advisor, Charles,is very knowledgeable & did all he could to fill our needs. We love the We are always treated well at this service dept. Our service advisor, Charles,is very knowledgeable & did all he could to fill our needs. We love the hostess that greets you, Tiffany, she really makes the wait a lot simpler. Even though this dealership has a very busy service dept, they make a huge effort to accommodate their customers. More

Quick and helpful Service Guy Mike Lau was very thorough and explained everything. I brought the Prius in for its first 5,000-mile checkup, which was accomplished more Service Guy Mike Lau was very thorough and explained everything. I brought the Prius in for its first 5,000-mile checkup, which was accomplished more quickly than Mike promised. More

Great customer service I was very pleased to be greeted right away upon my arrival. The Toyota rep was very friendly and personable. My car was serviced and I was finished i I was very pleased to be greeted right away upon my arrival. The Toyota rep was very friendly and personable. My car was serviced and I was finished in a very timely manner. More

Excellent service!! I can always depend on Fred Daniels to address my concerns about my vehicle. Fred took time to explain the problem in a way I could understand. Additi I can always depend on Fred Daniels to address my concerns about my vehicle. Fred took time to explain the problem in a way I could understand. Additionally he explained the work and showed the parts and labor charges. Fred also had my car done in one day. I am so thankful for Fred’s dedication for my safety. Fred has been taking care of my family for about 20 years. More

Quality, fast and friendly Came in Tuesday morning around 8 o’clock, somehow I was the first one inline. The guy agreed me very politely. My vehicle was in and out in 30 min Came in Tuesday morning around 8 o’clock, somehow I was the first one inline. The guy agreed me very politely. My vehicle was in and out in 30 minutes. It was an awesome experience. I would recommend this to everyone. More

Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More

Service beyond my expectations ! I have visited the service center last week for a regular check up and a problem with a middle seat in our Sienna. The seat had become disengaged f I have visited the service center last week for a regular check up and a problem with a middle seat in our Sienna. The seat had become disengaged from the clip in the floor . I was told it would probably take four hours to complete the work . I took advantage of the shuttle to take me to nearby Green Acres where I had fun for several hours. Victor called when the work was complete and the shuttle picked me up quickly The service and repair it went perfectly . This was my first solo visit without my husband. Many thanks for a job well done ! More

Camry needed a new alternator. Brought Camry in for a new alternator Nick got work order written up an a estimate done in a timely manner. Car was done on time as I reguested. My wi Brought Camry in for a new alternator Nick got work order written up an a estimate done in a timely manner. Car was done on time as I reguested. My wife was very happy to get her car back in one day. More

Service review Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours so I was glad when I came in and it only took less than hour. The service was fast and efficient. The only thing I wished they would have done was when I got my free car wash, they need to dry the car. I was left with water spots once it dried so I had to get another car wash. But overall I had a good experience. More