1,322 Reviews of Elk Grove Toyota - Service Center
Amazing My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get feel like it was forever. He was very detailed oriented on the way out and will ask for him any time I have to go back. More
Great Service Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even cleaned the outside of the car. More
Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and are very knowledgeable about the best care/service for your car. They keep me updated about any problems they found and they really go the extra mile to build trust and loyalty with their customers. Thank you so much for all your hard work and kindness! More
Fantastic dealership. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. More
Prompt, courteous. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. More
Great service as always! With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I had was plumbers were working on BOTH (only) bathrooms at same time. Not good, work should be done at night when not so many customers are there and one bathroom at a time so there is at least one available. More
Fast and Easy I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I was 4th in line so it took about 15-20 minutes for the Service Adviser to get to me. My truck was done in less than a hour, even though I was told 60-90 minutes. The waiting room had coffee and fresh donuts. More
service my car Great place to bring your car and be treated special!!!! when I have concern for noise in my car, the sales man Nick assured me that they would take a Great place to bring your car and be treated special!!!! when I have concern for noise in my car, the sales man Nick assured me that they would take a look at it. Also, Nick ordered paint to matched my car and made arrangements so that I can pick it up at the service department. More
Very professional Loved dealing with this service center. They let me come in on time, and got my 4Runner out on the road as soon as they could! It was great. Loved dealing with this service center. They let me come in on time, and got my 4Runner out on the road as soon as they could! It was great. More
Great experience Treated very professionally from start to pick up of my car from Elk Grove Toyota. Will look to use service in the future. Thank you Joel for your exc Treated very professionally from start to pick up of my car from Elk Grove Toyota. Will look to use service in the future. Thank you Joel for your excellent service. More