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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,322 Reviews

1,322 Reviews of Elk Grove Toyota - Service Center

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May 11, 2018

Amazing My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get More

by Gsara1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
May 12, 2018 -

Elk Grove Toyota responded

Thank you for your review! We're happy to hear that Joel was able to provide you with 5-star service! Thank you for your business!

May 11, 2018

Great Service Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even More

by greg135826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
May 12, 2018 -

Elk Grove Toyota responded

Thank you for your review! We are happy to hear that our service department staff were helpful & provided you with 5-star service! Thank you for your business!

May 11, 2018

Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar More

by LEM1NDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Linck, Brian Demille
May 12, 2018 -

Elk Grove Toyota responded

Thank you for this review! We love hearing that the service at Elk Grove Toyota is worth the drive for you - thank you! We appreciate your business!

May 11, 2018

Fantastic dealership. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. More

by cw49er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that you have had an awesome experience with our service department! We look forward to assisting you in the future! Thank you for your business!

May 11, 2018

Prompt, courteous. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. More

by rjeffbusch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate your kind words for Elk Grove Toyota staff! Thank you for your business!

May 11, 2018

Great service as always! With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I More

by katinsac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whomever the girl is that greats you at your car and asks if she can get you anything while you Waite (water, coffee, etc). , Christopher Wilson
May 11, 2018 -

Elk Grove Toyota responded

Thank you for your review! We appreciate your kind words for our service department staff! We apologize for any inconvenience with our restrooms. Thank you for your business!

May 10, 2018

Fast and Easy I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I More

by AlohaMal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hilscher, Johnathan Hutchison
May 10, 2018 -

Elk Grove Toyota responded

We appreciate your review! We are happy to hear that your Tacoma was in and out of our service department quickly! Thank you for your business!

May 10, 2018

service my car Great place to bring your car and be treated special!!!! when I have concern for noise in my car, the sales man Nick assured me that they would take a More

by CYNTHIA.COUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
May 10, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear that Nick was able to provide you with 5-star service! We appreciate your business!

May 10, 2018

Very professional Loved dealing with this service center. They let me come in on time, and got my 4Runner out on the road as soon as they could! It was great. More

by TREVOR.YL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Long Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Elk Grove Toyota responded

Thank you for leaving us a review! We're happy to hear your service experience at Elk Grove Toyota was a great one! We appreciate your business!

May 10, 2018

Great experience Treated very professionally from start to pick up of my car from Elk Grove Toyota. Will look to use service in the future. Thank you Joel for your exc More

by EDRUTHK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
May 11, 2018 -

Elk Grove Toyota responded

We love this review! We're happy to hear that you were treated professionally by the Elk Grove Toyota service department! We appreciate your business & kind words for Joel!

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