Back

Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,323 Reviews

1,323 Reviews of Elk Grove Toyota - Service Center

Sort by
May 23, 2018

Brake repair and oil change Excellent friendly service. Pleased with the work completed on my Sienna MiniVan. No waiting time when I brought my car in for service, and received a More

by KCostello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
May 23, 2018 -

Elk Grove Toyota responded

Thank you for your business and for the kind review. I am happy to hear that Charles was very friendly and helpful during your time with us. Your complete satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 21, 2018

Express Service I went in for a scheduled maintenance to the Express Service @ 2:35 PM. There was no line, and I was attended to immediately. Matt was polite and very More

by adhock62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
May 22, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to rate us here online. I am happy to hear that Matt was polite and that you were attended to immediately. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 19, 2018

Good Experience Picked up my car it was quick effortless and on time. Service guy unfortunately I don't recall his name. But he seemed helpful it was towards the end More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the names
May 20, 2018 -

Elk Grove Toyota responded

We appreciate your review! Thank you for letting us know that our service department took their time and didn't rush you! Thank you for your business!

May 17, 2018

Charles Makes all the difference I continue to bring my vehicle here, just because of Charles Linck. He makes sure he understands what I want and I understand what needs to be done, More

by JBelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck
May 17, 2018 -

Elk Grove Toyota responded

I am happy to hear that you bring your vehicle to Charles for all of your service needs. We truly appreciate your continued business and your kind review. I will be sure to share your wonderful review with Charles and his Manager Brian. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 16, 2018

The care of my car I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future mai More

by BCBETTYCASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete, Nicholas Kersten, Brian Demille, Jose Garcia
May 16, 2018 -

Elk Grove Toyota responded

Thank you for this great review! We're happy to hear our staff was kind, professional, and kept you updated throughout your service visit! Thank you for your business!

May 15, 2018

Toyota Care Review I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. More

by SIVAD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
May 15, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your continued business for both of your Toyota vehicles! Thank you!

May 15, 2018

Quick and efficient Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly a More

by AARONEDWARDWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
May 15, 2018 -

Elk Grove Toyota responded

Thank you for leaving us a review! We're happy to hear you received 5-star service at your recent appointment! Thank you for your business!

May 15, 2018

Timely service They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the More

by CAROL.HOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 16, 2018 -

Elk Grove Toyota responded

Thank you for your review. We appreciate hearing about your experience. We apologize for any frustration with your license plate frame & are happy to hear it was replaced. Thank you for your business!

May 15, 2018

Thank you! We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 10 More

by JULYHONEY10.17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille, Anthony Roman, Jose Garcia
May 16, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you received 5-star service from beginning to end during your recent visit! Thank you for your business!

May 15, 2018

Oil change/tire rotation Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. More

by BSIN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
May 16, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear you were in and out quickly! Thank you for your business!

...
81
...