1,323 Reviews of Elk Grove Toyota - Service Center
Brake repair and oil change Excellent friendly service. Pleased with the work completed on my Sienna MiniVan. No waiting time when I brought my car in for service, and received a Excellent friendly service. Pleased with the work completed on my Sienna MiniVan. No waiting time when I brought my car in for service, and received a text when my car was ready to pick up. Charles was excellent service representative. Asked all the right questions and make suggestions on the care of my car. He was very friendly and helpful. More
Express Service I went in for a scheduled maintenance to the Express Service @ 2:35 PM. There was no line, and I was attended to immediately. Matt was polite and very I went in for a scheduled maintenance to the Express Service @ 2:35 PM. There was no line, and I was attended to immediately. Matt was polite and very thorough. He gave me all of the info I needed to make decisions, with no pressure. Very pleased with the experience. More
Good Experience Picked up my car it was quick effortless and on time. Service guy unfortunately I don't recall his name. But he seemed helpful it was towards the end Picked up my car it was quick effortless and on time. Service guy unfortunately I don't recall his name. But he seemed helpful it was towards the end of the day and he was not rushing me and still with a nice attitude. More
Charles Makes all the difference I continue to bring my vehicle here, just because of Charles Linck. He makes sure he understands what I want and I understand what needs to be done, I continue to bring my vehicle here, just because of Charles Linck. He makes sure he understands what I want and I understand what needs to be done, calls with updates, and provides accurate timelines. I don't even drive a Toyota, but he still has the perfect technicians take care of the car and make sure I'm safe for lengthy commutes. Thanks, Charles! I hope your boss realizes how valuable you are to their business reputation. More
The care of my car I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future mai I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future maintenance required. Sincerely Betty More
Toyota Care Review I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. More
Quick and efficient Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly a Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly and quickly got us in and out in 35 min. More
Timely service They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the license plate. It sounds like it regularly happens on Rav4s. It took about 15 minutes to get someone to bring a new license plate frame. More
Thank you! We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 10 We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 100K. Jose did our express checkout when we claimed our car afterwards. Brian also helped us when we had our batteries replaced. There was also a friendly gal which I forgot her name that helped me when we got our free rental. All of them were very professional and courteous! Thank you EG Toyota! Its so nice to have a friendly and reliable shop around. More
Oil change/tire rotation Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. More