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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,350 Reviews
Call Service Center (916) 405-8000

1,350 Reviews of Elk Grove Toyota - Service Center

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January 26, 2024

Very friendly staff, attentive reception, all questions answered for first service. Very clean and impressive waiting area and helpful parts department. More

by gtamano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
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Jan 26, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. We are thankful to have great customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 25, 2024

Went in for oil leak in return the car still leak oil from the same spot not as much but still couple drops then rpm’s not idle the same talking to the technician really rude and not taking counter for h More

by luisdflores747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

January 23, 2024

Did not have to wait long. Everyone is courteous, friendly, and knowledgeable. Would recommend to family and friends. More

by chorods46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
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Jan 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff here at Elk Grove Toyota. Come back and see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

Disappointed with service done. The dry leaves in the engine compartment were not cleaned. It looks like the old engine oil was not replaced with new a new one. More

by BlueEagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Elk Grove Toyota responded

Hello, I apologize for your experience. If you would like to come by we would be happy to clean the leaves out of your engine. Please contact me at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

My vehicle was repaired correctly in a timely manner and I wasn't price gouged like many other dealers have been doing lately. More

by qman916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2024

Very good. I have no other words to say. Make this portion/box optional if you will. More

by April4442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
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Jan 17, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 16, 2024

Excellent service center. Nice and comfortable waiting area. Clean and efficient. Was in and out in about 1 hour like they estimated. More

by Jlu215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Elk Grove Toyota responded

Hi, Thank you for your feedback. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 10, 2024

Anthony from service did a great job and got me out at the time he promised. More

by phongtphan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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Jan 11, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Anthony. I am happy to hear he was able to get you in and out in the promised time frame. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 10, 2024

First, A GREAT THANK YOU TO ALVIN KUMAR, HE KEPT ME INFORMED AT EVERY MINUTE. More

by lgonzalezfreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
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Jan 11, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review on Alvin. We truly appreciate your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 05, 2024

The people were courteous, prompt, and kept me appraised of the needs of my car. I have gone to this dealership for 10 years and will continue to go. More

by Maria.pena57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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