Elk Grove Toyota - Service Center

Routine maintenance. I've been taking my car here to this toyota location and everyone who has help me has been great and nice. They know what they're doing. I make an app I've been taking my car here to this toyota location and everyone who has help me has been great and nice. They know what they're doing. I make an appointment and come in, drop my car off and they do what needs to be done in a timely manner and off I go. So it's was a breeze experience. More

Great service department The service department process is streamlined. I take my vehicles to this specific service depart they are fast thorough and pleasant Andy was sup The service department process is streamlined. I take my vehicles to this specific service depart they are fast thorough and pleasant Andy was super helpful and thorough, he explained all the work completed and scheduled my next service appointment. Great experience overall More

Excellent Excellent! Great dealership and the advisors are awesome to work with. Perform the service on time and within the estimate provided. Also well kept an Excellent! Great dealership and the advisors are awesome to work with. Perform the service on time and within the estimate provided. Also well kept and clean customer seating area. Thanks, RAVI More

Excellent service, but...., I have been a client of this dealership for purchases as well as service and repairs for more than twenty five years. I have always had an excellent e I have been a client of this dealership for purchases as well as service and repairs for more than twenty five years. I have always had an excellent experience. However, this time was a bit different. It may be that I was forced to buy a new battery two days before Christmas with a lots of last minute errands to complete. I was a bit irritable, to say the least, with the timing of my dead battery. So, needless to say, the mulitple texts/voicemails, just to say I ‘needed a new battery and please contact us if you would like to go ahead with the work’ was extremely annoying. I told them when I arrived I knew I needed a new battery. They said they had to do testing to be sure, which I do understand. But, since I had already approved the work, is it really necessary to ask me again if I want a new battery? If I didn’t want a battery I would not have come in. To me that is just common sense. Also, the waiting area had the TV blairing and also very loud Christmas music coming from the showroom. It was impossible to think. I had to endure that for more than an hour. So, maybe, in the future, you can ask our clients if they want to give approval after they report their findings as to whether they want the work done or if they want to approve the work at the time they talk with the service person? AND, personally, I feel the TV is obnoxious since there is noting on that would appeal to anyone. Save yourself some electricity and turn it off or find something enjoyable to watch. More

Oil line bursted. Towed in Very helpful but theyre super busy. Good prices. Now uses lyft to pick you up. Mad at Toyota for not paying for defectt repair, it was a critical Very helpful but theyre super busy. Good prices. Now uses lyft to pick you up. Mad at Toyota for not paying for defectt repair, it was a critical oil line. Said warrantg expired. Thats why one star reduction More

Great service Brian was very friendly and answered all my questions. He went over the inspection report with me with great detail. Waiting room was clean. Will come Brian was very friendly and answered all my questions. He went over the inspection report with me with great detail. Waiting room was clean. Will come back and see him. More

AMAZING Excellent service and my advisor (Andy Tran) was very thorough and helpful. The wait was not long and seating is always available. I am constantly upd Excellent service and my advisor (Andy Tran) was very thorough and helpful. The wait was not long and seating is always available. I am constantly updated about the status of my vehicle as well. More

Quick Replacement of driver side mirror - Toyota 2006 Coroll I was so pleased with the service I received. My driver side mirror was replaced quickly and works good as the original one. John provided great ser I was so pleased with the service I received. My driver side mirror was replaced quickly and works good as the original one. John provided great service. More

Wow! What customer service! Brian was so kind and easy to work with! Made the whole thing as easy as can be! Very knowledgeable and answered all my questions and concerns! Brian was so kind and easy to work with! Made the whole thing as easy as can be! Very knowledgeable and answered all my questions and concerns! More

First 5000 mile maintenance on Rav4 While my RAV4 was having first maintenance I had time to go through the parts department and look at a few new trucks before I was text that m While my RAV4 was having first maintenance I had time to go through the parts department and look at a few new trucks before I was text that my vehicle was ready for pick up Very efficient use of time More