Elk Grove Toyota - Service Center

Great experience Mark gave great customer service and really friendly! I would recommend to friends and family. Service done quickly and in timely manner. Overall expe Mark gave great customer service and really friendly! I would recommend to friends and family. Service done quickly and in timely manner. Overall experience was great! More

Excellent Miguel was friendly, helpful and very accommodating. Despite being crowded with customers, the maintenance appointment was quick and handled efficient Miguel was friendly, helpful and very accommodating. Despite being crowded with customers, the maintenance appointment was quick and handled efficiently. The excellent customer service is truly appreciated. A+ for Elk Grove Toyota! More

Excellent dealer Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how much it will cost. More

Excellent Customer service Matthew shrum is very informative and thorough person who does his job exceptionally well. He gives great customer service and is very patient with t Matthew shrum is very informative and thorough person who does his job exceptionally well. He gives great customer service and is very patient with the customers. He explains things thoroughly and asks if you have any questions etc. he exceeded way over my expectations of good service. He should be commended for his great work. More

Exceptional Service My service adviser is very polite and efficient. The work was completed within the estimated completion time.The waiting room is very pleasant and cof My service adviser is very polite and efficient. The work was completed within the estimated completion time.The waiting room is very pleasant and coffee is provided free. Thank you very much for your exceptional service. More

Excellent service, long wait time Helpful staff. Very prompt and easy to talk to. Although they were busy, Could work on getting faster to those who have appointments. Waited about 40 Helpful staff. Very prompt and easy to talk to. Although they were busy, Could work on getting faster to those who have appointments. Waited about 40 minutes for an advisor and had an appointment scheduled already. However, very nice service and love how my advisor, Primal, went over what happened with my car and also scheduled me Lyft rides that were already paid for- to and from the dealership! More

Recall work done on my avalon was prompt and easy. Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Pic Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Picking up the car was easy. More

Great They have great staff this my go to dealer for service on all the toyotas we own and some not toyota never had a bad experince here They have great staff this my go to dealer for service on all the toyotas we own and some not toyota never had a bad experince here More

Excellent services. I’m happy with the services on 1/5/2019. The Advisor, Nick H Kersten is very knowledgeable, willing to help customer, the process is fast. I like th I’m happy with the services on 1/5/2019. The Advisor, Nick H Kersten is very knowledgeable, willing to help customer, the process is fast. I like the TOYOTA provides the rides (Lift) to home and pick up, very convenient. The staff (Receptionist, Payment, appointment,... are also very nice. Thank you very much! More

47 minutes wait time in vehicle before any offered help! It took 47 minutes and me getting out of my vehicle before anyone came to get my service started. The manager simply said he had two employees come in It took 47 minutes and me getting out of my vehicle before anyone came to get my service started. The manager simply said he had two employees come in late and he gave them a stern talking too. No offer to compensate me for my time or frustration. More