1,369 Reviews of Elk Grove Toyota - Service Center
Best Toyota dealership in the area! I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota for service. Elk Grove Toyota is so easy to deal with! They are extremely friendly, honest and helpful! I have found my Toyota service center! Their service is FAR better then all the other locations I’ve been too!!! More
Great experience with short wait time Just needed the schedule maintenance done on the car. Worked with a individual named Brian. He was very professional and answered all my questions wit Just needed the schedule maintenance done on the car. Worked with a individual named Brian. He was very professional and answered all my questions without even me having to ask. He did give me a wait cause it was a lil busy busy it all got knocked out in half the time. He made sure I was taken care of. Definitely going to ask for him again next visit for sure. More
Excellent customer service Kaylee is excellent. She notified us the car's status very often and explained all of our questions. Thank you for having such an kindness customer Kaylee is excellent. She notified us the car's status very often and explained all of our questions. Thank you for having such an kindness customer service like Kaylee. More
Honored warranty no problem! About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a w About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a warranty replacement and repair without charge! Excellent! Perfect! More
great customer service They have great customer service. The service personnel who attended gave me some option on what to do with the low thread tires instead of pressuring They have great customer service. The service personnel who attended gave me some option on what to do with the low thread tires instead of pressuring or to stir fear on customer. More
Brian- definition of customer service. Brian did an awesome job! Best experience I’ve had with a service rep at Toyota. I would request him for all my future service appointments. Brian did an awesome job! Best experience I’ve had with a service rep at Toyota. I would request him for all my future service appointments. More
Excellent service and trusting relationship We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, pr We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, professional and very trustworthy. He always takes care of our vehicles quickly and accurately at the most reasonable cost. Michael Lau is the main reason that we travel from Manteca to Elk Grove to have our car serviced. We don’t mind traveling the extra miles because we know that we can trust Michael Lau to service our vehicles honestly and to treat us with dignity and respect. More
Perfect! My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even though my service had been done for quite some time. More
Airbag recall Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the car,it was efficient with little or no time to wait. It was a pleasant experience. More
Customer Service The service technician was friendly, professional and courteous. Both the service and dealership store technicians seemed experienced and informative. The service technician was friendly, professional and courteous. Both the service and dealership store technicians seemed experienced and informative. I felt confident snd had peace of mhnd aftereavung the dealership. More