Elk Grove Toyota - Service Center

Joel provided great service Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time. The man deserves a raise. More

10k Service My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota. I will definitely come back for my future services. More

Awesome Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and God bless you More

Great work The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills whi The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills which made me feel that I have known him for so long, but I met him first time. More

Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted offer for rental car. More

Excellent service by the dealership! I have been coming to this delealership for oil change service for my cars because it’s close to my house and finish within an hour and half. They we I have been coming to this delealership for oil change service for my cars because it’s close to my house and finish within an hour and half. They were able to accommodate additional request I had such as replacing the wiper blade without a long wait. I really appreciate their being upfront as far as the cost and the wait. Thank you. More

Simple oil change We have been using Elk Grove Toyota for years, even purchased two cars from them. I had an appoitment for a 10:05 oil change. I get in line at 10:00 a We have been using Elk Grove Toyota for years, even purchased two cars from them. I had an appoitment for a 10:05 oil change. I get in line at 10:00 am and a runner comes out and says hello and tells me a tech will be right with me. 30 minutes later i get a tech (what is the point of an appointment?) he tells me the service is going to take two hours...2 hours. No apologies for waiting 30 minutes, no explanation for a two hour oil change. They failed to put the hubcaps on tight, so my wife lost one on the way to work the next morning. No more dealership for oil changes. I am done with Elk Grove Toyota. More

Nick Kersten is the best service manager ever Nick was the first person I met when I moved to California in 2014. He was friendly, honest and guinuenly cared about my life changing situation. He h Nick was the first person I met when I moved to California in 2014. He was friendly, honest and guinuenly cared about my life changing situation. He has continued to be there for me every time I needed help with my car, he’s always seemed to squeeze me into his busy schedule. But if he wasn’t able, I knew he was BUSY and he got me in ASAP. He’s an asset to your company and he deserves a big raise! More

Customer appointment Wait Time The only thing I probably have an issue with would be just the wait time. Granted, I did not wait the whole 3 hours that I was told I was going to hav The only thing I probably have an issue with would be just the wait time. Granted, I did not wait the whole 3 hours that I was told I was going to have to wait. But, I did make an appointment. It should have been no less then an hour for oil change. What do you think? More

Best Toyota dealership in the area! I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota for service. Elk Grove Toyota is so easy to deal with! They are extremely friendly, honest and helpful! I have found my Toyota service center! Their service is FAR better then all the other locations I’ve been too!!! More