1,368 Reviews of Elk Grove Toyota - Service Center
Great Service Services was fast and quick. Andy Tran was very professional and has great customer service. He kept me updated about my vehicle through out service Services was fast and quick. Andy Tran was very professional and has great customer service. He kept me updated about my vehicle through out services work. Great communication and very good overall services. I would recommend this dealership to anyone who needs their vehicle service. More
Service Excellent job done the sales person did the good job. I always go to Elk Grove Toyota for the service. All the staff was friendly Excellent job done the sales person did the good job. I always go to Elk Grove Toyota for the service. All the staff was friendly More
Customer Service Nick was my advisor. He goes above and beyond. His customer service is amazing. He doesn’t rush you or make you feel like you are another number. Or y Nick was my advisor. He goes above and beyond. His customer service is amazing. He doesn’t rush you or make you feel like you are another number. Or you do not know what you are talking about. As a lot of guys do to woman. I have had nasty experiences with other Toyota dealerships. Even to the point I wanted to not have anything to do with Toyota. Nick has turned that way of thinking around for me. Thank you Nick! More
10000 mile service Great Service! Fast and efficient. Had my truck done in one hour and fifteen minutes. Kylee Williams service writer was using all the technology at ha Great Service! Fast and efficient. Had my truck done in one hour and fifteen minutes. Kylee Williams service writer was using all the technology at hand when setting up the That morning service. I had made my appointment over the Dealers web site one week in advanced. That helped the check in go smoothly. More
Airbag Warning Light The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of gra The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of grand, luckily they found that it was possibly just a low battery voltage causing the airbag system to not function correctly and some airbag error codes which just needed to be cleared since there was no reason found for them to have tripped on the cars ODB. They put in a new 7 year warranty battery and after test driving the car, the airbag warning light remained off which only cost under $200 total. More
Service I come to Toyota for my service needs. Recently came in because of the recall on Scion TC brakes. Was helped with efficient and friendly Service. I come to Toyota for my service needs. Recently came in because of the recall on Scion TC brakes. Was helped with efficient and friendly Service. More
Car Maintenance Thank you Gustavo for being a good advisor. He greeted me with a beautiful smile. Just made my day. It was a quick service and a great customer servic Thank you Gustavo for being a good advisor. He greeted me with a beautiful smile. Just made my day. It was a quick service and a great customer service. More
Recall appt I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It w I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It wasn’t ready until after 1pm with no updates. I had to asked the cashier for an update. I understood that you guys were busy but it would have been nice to know how long my appointment was going to be. I also didn’t receive my car wash buts it’s no big deal. The reason why I made an appointment was that I wouldn’t have to wait so long. With that being said, I would still recommend your services because your staff was very friendly. More
Great Service Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was excellent. More
Excellent Advisor Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expe Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expected. More