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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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February 19, 2019

Toyota care maintenance service Always a pleasure to know I'd be taken care of. Brian Demille provided excellent customer service and went above and beyond to ensure my car service e More

by Mk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Feb 19, 2019 -

Elk Grove Toyota responded

We appreciate hearing this! Thank you for providing us feedback on your experience with Brian!! We look forward to working with you again!

February 19, 2019

oil change the visit was ok but i would still recommend this dealership. my concern is the customer service. customer service means how you treat customers and More

by jay t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Feb 19, 2019 -

Elk Grove Toyota responded

I apologize for your experience. I would like to get more information to better address your concerns. You can contact me at (916)405-8000 and ask to speak with Jeannette Blair. Your complete satisfaction is important to us. I look forward to hearing from you soon. Sincerely, Jeannette Blair Customer Relations Manager

February 19, 2019

Recall inspection very professional Recall inspection was very professional. I scheduled my appointment to be first thing in the morning. My vehicle was ready to be picked up by 11:00 A More

by Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
Feb 19, 2019 -

Elk Grove Toyota responded

Hello Shaun, Thank you for taking the time to review our dealership here online. I am happy to hear that your recall inspection was quick and professional. We truly appreciate your business and this review. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 19, 2019

Excellent customer service. Very friendly staff members who enjoy serving their customers. I only trust Elk Grove Toyota for maintenance on my car. Thank you More

by Sharan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Feb 20, 2019 -

Elk Grove Toyota responded

Thank you for your kind words! We are happy to hear you received excellent customer service here at Elk Grove Toyota!

February 19, 2019

Customer service is the best in the Sacramento Valley I have been purchasing cars and having them service at your Toyota dealership for over 22 years, I started on Florin Road with you guys. I am on my ei More

by Happy Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGaha, Brian Demille
Feb 19, 2019 -

Elk Grove Toyota responded

First, we'd like to thank you for your continued business over the years! It means a lot to us! Secondly, we are happy to hear your kind words about our Elk Grove Toyota staff! We are grateful for your business & look forward to continuing the relationship!

February 19, 2019

Victor Reynoso is outstanding Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there More

by quinter911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Elk Grove Toyota responded

We are excited to hear this! Thank you for your kind words for Victor! We appreciate your business and look forward to working with you again!

February 19, 2019

One happy satisfied toyota owner Very satisfied with the service department. Fast friendly definitely would recommended this dealership to friends and families. Definitely know wha More

by Joey86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
Feb 20, 2019 -

Elk Grove Toyota responded

Thank you for your review! We are glad to hear you received fast, friendly service here at Elk Grove Toyota! Thank you for your willingness to recommend us to others, based on your experience! We appreciate it!

February 18, 2019

Satisfied Thanks for taken care of me needs 5star service we definitely return for future inquiries and also I will recommend you guys to all my friends and fam More

by Tash316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille, Adrian Shanka
Feb 18, 2019 -

Elk Grove Toyota responded

Thank you for your business! We're happy to hear your service needs were taken care of! We are looking forward to working with you again!

February 18, 2019

Awesome customer service! Joel was exceptionally helpful! I appreciated his friendly service. Whenever I bring my car to this dealership, I trust that I will receive attentive More

by kcwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Feb 19, 2019 -

Elk Grove Toyota responded

We are happy to hear this! We appreciate your kind words for Joel! We appreciate your business and look forward to working with you again!

February 18, 2019

Awesome My experience with kaylee Williams was great! She was an amazing help , both times! I came in to get my tires rotated and a free car wash More

by Lara94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, Williams
Feb 19, 2019 -

Elk Grove Toyota responded

Thank you for this feedback and for your kind words! We appreciate your business and look forward to working with you again soon!

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