Elk Grove Toyota - Service Center

Excellent service and trusting relationship We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, pr We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, professional and very trustworthy. He always takes care of our vehicles quickly and accurately at the most reasonable cost. Michael Lau is the main reason that we travel from Manteca to Elk Grove to have our car serviced. We don’t mind traveling the extra miles because we know that we can trust Michael Lau to service our vehicles honestly and to treat us with dignity and respect. More

Perfect! My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even though my service had been done for quite some time. More

Airbag recall Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the car,it was efficient with little or no time to wait. It was a pleasant experience. More

Customer Service The service technician was friendly, professional and courteous. Both the service and dealership store technicians seemed experienced and informative. The service technician was friendly, professional and courteous. Both the service and dealership store technicians seemed experienced and informative. I felt confident snd had peace of mhnd aftereavung the dealership. More

Great experience Mark gave great customer service and really friendly! I would recommend to friends and family. Service done quickly and in timely manner. Overall expe Mark gave great customer service and really friendly! I would recommend to friends and family. Service done quickly and in timely manner. Overall experience was great! More

Excellent Miguel was friendly, helpful and very accommodating. Despite being crowded with customers, the maintenance appointment was quick and handled efficient Miguel was friendly, helpful and very accommodating. Despite being crowded with customers, the maintenance appointment was quick and handled efficiently. The excellent customer service is truly appreciated. A+ for Elk Grove Toyota! More

Excellent dealer Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how much it will cost. More

Excellent Customer service Matthew shrum is very informative and thorough person who does his job exceptionally well. He gives great customer service and is very patient with t Matthew shrum is very informative and thorough person who does his job exceptionally well. He gives great customer service and is very patient with the customers. He explains things thoroughly and asks if you have any questions etc. he exceeded way over my expectations of good service. He should be commended for his great work. More

Exceptional Service My service adviser is very polite and efficient. The work was completed within the estimated completion time.The waiting room is very pleasant and cof My service adviser is very polite and efficient. The work was completed within the estimated completion time.The waiting room is very pleasant and coffee is provided free. Thank you very much for your exceptional service. More

Excellent service, long wait time Helpful staff. Very prompt and easy to talk to. Although they were busy, Could work on getting faster to those who have appointments. Waited about 40 Helpful staff. Very prompt and easy to talk to. Although they were busy, Could work on getting faster to those who have appointments. Waited about 40 minutes for an advisor and had an appointment scheduled already. However, very nice service and love how my advisor, Primal, went over what happened with my car and also scheduled me Lyft rides that were already paid for- to and from the dealership! More