Elk Grove Toyota - Service Center

Another above expectations experience at Toyota Elk Grove! All staff were friendly, attentive, & knowledgeable. Expedient service with top standard workmanship at competitive pricing. Outstanding! All staff were friendly, attentive, & knowledgeable. Expedient service with top standard workmanship at competitive pricing. Outstanding! Thank you again Toyota see you next time! Dona More

Toyota’s excellent service Miguel and Alvin’s friendliness and customer service are second to none! I highly recommend Elk Grove Toyota for both sales and service. I have been Miguel and Alvin’s friendliness and customer service are second to none! I highly recommend Elk Grove Toyota for both sales and service. I have been a customer since 2005 and will continue my patronage in the future! More

First time user of service work So I pulled up to service line didn't know where to go none of the service team approach me to ask if I needed help so I got out of the car only to fi So I pulled up to service line didn't know where to go none of the service team approach me to ask if I needed help so I got out of the car only to find out I was in wrong lane? After I pulled in to lane #1 Mark came out took my paperwork and sent me inside service area where I met Kaylee and let her know I was there for an oil change because my service light was on. Kaylee let me know I was not due for an oil change and said it would be $25.00 for 52 point inspection. Didn't mind pay the deductible but felt it was necessary. Long story short everyone was friendly only wish I didn't have to go to dealership for that particular reason. Adeline Garcia More

Unsatisfied with the service done on my car. I had an oil change and they did not fill my windshield fluid and put water in my battery. I am disappointed because the service tech manager did not I had an oil change and they did not fill my windshield fluid and put water in my battery. I am disappointed because the service tech manager did not make any effort to fix the problem or am acknowledgement of apology even after I called an report the problem. I am not asking for free oil change but would have been nice to have a simple gesture to make it right. Like 10% off next oil change. That is to me great customer service. Very disappointed. More

105k maintenance I have been bringing my Prius to Elk Grove Toyota since 2013. I live in El Dorado Hills and work in Roseville so this is not a convenient visit. The a I have been bringing my Prius to Elk Grove Toyota since 2013. I live in El Dorado Hills and work in Roseville so this is not a convenient visit. The amount of care and professionalism is what brings me back. Thank Joel for this service and a shout out to Mark Kleefeld as well!! More

This is why I keep coming back! I've been servicing my 2012 Corolla here since I got my car, but this experience exceeded my expectations the most. It was very clever for Miguel to f I've been servicing my 2012 Corolla here since I got my car, but this experience exceeded my expectations the most. It was very clever for Miguel to find out that I still have a warranty on my car, which really helped with the service I've requested for this visit. You know he cares about his clients, and this is one of the reasons why I keep coming back to them. Also, Matthew and Miguel made sure that I will get the information I need during the service I received. Thanks, Elk Grove Toyota! More

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 hours at the dealership instead. This place used to have a coffee machine that can dispense other beverages like hot chocolate, water, latte, expresso, comparing to the new nachine they just put in which only has 2-3 different types of coffee options. More

Long standing customer for over 10 years I went in for a standard oil change and was told there were other “small” issues with my car- air filters , headlights etc. The manager was kind enoug I went in for a standard oil change and was told there were other “small” issues with my car- air filters , headlights etc. The manager was kind enough to discount the service rate to an all inclusive rate. #thankful More

Major service Service was great. All problems were explained to me before work was completed. Rental car was helpful with no charge for the one extra day! Service was great. All problems were explained to me before work was completed. Rental car was helpful with no charge for the one extra day! More

Great service Mark in Service is truly the best. He goes above and beyond to get discounts and even price matching. I also love the team that works at the car re Mark in Service is truly the best. He goes above and beyond to get discounts and even price matching. I also love the team that works at the car rental desk. More