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1,323 Reviews of Elk Grove Toyota - Service Center
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February 14, 2019
Car Maintenance Thank you Gustavo for being a good advisor. He greeted me with a beautiful smile. Just made my day. It was a quick service and a great customer servic Thank you Gustavo for being a good advisor. He greeted me with a beautiful smile. Just made my day. It was a quick service and a great customer service. More
by Ashna
Employees Worked With
Gustavo Rios
February 14, 2019
Airbag Warning Light The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of gra The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of grand, luckily they found that it was possibly just a low battery voltage causing the airbag system to not function correctly and some airbag error codes which just needed to be cleared since there was no reason found for them to have tripped on the cars ODB. They put in a new 7 year warranty battery and after test driving the car, the airbag warning light remained off which only cost under $200 total. More
by Toyotadriver99
Employees Worked With
Nicholas Kersten
February 12, 2019
Recall appt I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It w I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It wasn’t ready until after 1pm with no updates. I had to asked the cashier for an update. I understood that you guys were busy but it would have been nice to know how long my appointment was going to be. I also didn’t receive my car wash buts it’s no big deal. The reason why I made an appointment was that I wouldn’t have to wait so long. With that being said, I would still recommend your services because your staff was very friendly. More
by Vehicle2014
Employees Worked With
February 11, 2019
Great Service Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was excellent. More
by dloch12
Employees Worked With
Gary Oehler
February 10, 2019
Excellent Advisor Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expe Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expected. More
by JD
Employees Worked With
Jose Garcia
February 06, 2019
Joel provided great service Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time. The man deserves a raise. More
by Tacomaowner123456789
Employees Worked With
Joel Garcia
February 06, 2019
10k Service My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota. I will definitely come back for my future services. More
by HANNAHSEIBEL2
Employees Worked With
Other Employees :
Brian Chase, Anthony Aldrete, Charles Linck, Fred Daniels, Nicholas Kersten, Mark Kleefeld, Brian Demille, Daniel Kinnear
February 05, 2019
Awesome Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and God bless you More
by Jesus
Employees Worked With
February 05, 2019
Great work The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills whi The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills which made me feel that I have known him for so long, but I met him first time. More
by Faiaz. M
February 04, 2019
Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted offer for rental car. More
by Eg guy
