Elk Grove Toyota - Service Center

Exceptional service every time! Joel was courteous, friendly and funny. Even as the last customer on a Sunday right before closing.Sevice was quick and thorough. This is what keeps m Joel was courteous, friendly and funny. Even as the last customer on a Sunday right before closing.Sevice was quick and thorough. This is what keeps me going back. More

Get Ahead with Fred My car accessor Fred kept me informed every step of the way. My car was in the Toyota hospital for 3 days. Fred covered the rental car and gave me a l My car accessor Fred kept me informed every step of the way. My car was in the Toyota hospital for 3 days. Fred covered the rental car and gave me a loyalty discount and a Veterans’s discount. My car is purring on the road More

Excellent service and professional We took our Toyota Prius C in for an oil change after being gouged at another Toyota dealership service center in the region. Although the earliest a We took our Toyota Prius C in for an oil change after being gouged at another Toyota dealership service center in the region. Although the earliest available online appointment for our service was one week out, our experience at Elk Grove Toyota was worth the wait. From the moment we drove into the service bay, staff was professional and courteous. We never had such a quick turnaround at a Toyota dealer on our express oil change/tire rotation and were in and out within the hour. Our express service adviser, Joel, made us feel as though we were family. This was our second experience with Elk Grove Toyota (the first was through the car rental service). Both times, our experience was excellent. We will be back. More

Brian is awesome! Great customer service! I'll definitely bring my truck back. He answered all my questions and took care of my tires. Back on the road! Great customer service! I'll definitely bring my truck back. He answered all my questions and took care of my tires. Back on the road! More

Consistent service from ALL onsite. No matter who I work with on-site I’m always taken care of. The only negative thing I can say was my appointment was not honored. So I had to pay out No matter who I work with on-site I’m always taken care of. The only negative thing I can say was my appointment was not honored. So I had to pay out of pocket for my own rental vehicle as a result. Pretty frustrating but job is always done well. More

Elk Grove Toyota I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem and returned the car to me within a reasonable amount of time. More

Good receptionist but service wasn't as good Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Need better service next time. Receptionist did good customer service and detail but service on vehicle is bad. More

Excellent experience Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn’t have an appointment and the wait for the service person to come and attend me was not long. More

Best service Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to answer all questions and options for repairs of your vehicle. More

My toyota Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very prof Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very professional as well. Thank you. More