Elk Grove Toyota - Service Center

Review The service here was excellent, and the employees were polite and easy going. They communicated very well and listened to all my concerns. Brian Demil The service here was excellent, and the employees were polite and easy going. They communicated very well and listened to all my concerns. Brian Demille broke down the process and price in an excellent manner. My only issue was the rather long wait time. More

90k and leak fix John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and f John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and fell in love with the new model! More

Maintenance Prompt and excellent service. I scheduled my appointment and was greeted immediately by one of the service technicians. My Service Advisor gave me a d Prompt and excellent service. I scheduled my appointment and was greeted immediately by one of the service technicians. My Service Advisor gave me a detailed description of services that would be provided that day. More

free scheduled maintenance Wait time for a free scheduled maintenance is too long even with an appointment. Bought a new car comes with free maintenance for first two years but Wait time for a free scheduled maintenance is too long even with an appointment. Bought a new car comes with free maintenance for first two years but when it's time to bring my car in for maintenance it's a hassle. Wait time is ridiculous. More

Courteous and quick Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow. More

Service I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will return! More

Safety Recall Notice Dealer was not able to perform corrective action. Our safety is still at risk. Software update NHTSA no. 18V-684. Isn't this important? Dealer should Dealer was not able to perform corrective action. Our safety is still at risk. Software update NHTSA no. 18V-684. Isn't this important? Dealer should have at completed. More

Great customer service Advisor gave me good service, replaced my battery with a good deal. He explained to me the function of the auxiliary batteries for Priuses. Very help Advisor gave me good service, replaced my battery with a good deal. He explained to me the function of the auxiliary batteries for Priuses. Very helpful More

Excellent service Great service. The people in the service department were very friendly. The car was ready by or before estimated time. I like this Elk Grove Toyota an Great service. The people in the service department were very friendly. The car was ready by or before estimated time. I like this Elk Grove Toyota and I will continue to go there. Thank you all. More

Not concerned about safety sent Us off without fixing the nail in the tire. Would not recommend. They did the 25,000 service and discovered a nail in the tire. They would not fi sent Us off without fixing the nail in the tire. Would not recommend. They did the 25,000 service and discovered a nail in the tire. They would not fix the nail. Just returned the tire to the car and sent us on our way. Very unhappy. More