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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,323 Reviews

1,323 Reviews of Elk Grove Toyota - Service Center

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June 21, 2019

Elk Grove Toyota I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem More

by moorepack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2019 -

Elk Grove Toyota responded

Thank you for your kind words and continued business! We look forward to working with you again!

June 18, 2019

Good receptionist but service wasn't as good Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. More

by Toukyyaaj88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Elk Grove Toyota responded

Thank you for taking the time to review our dealership here online. I truly apologize for the car wash and engine wash. I will address your concern with our Service Manager and staff. If you would like to bring it back by I can have them redo the engine pressure wash and car wash. If you would like to set this up please contact me directly at (916)405-8000 and ask to speak with Jeannette Blair. Thank you for your time and business. Sincerely, Jeannette Blair Customer Relations Manager

June 16, 2019

Best service Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to More

by LuAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pruitt
Jun 16, 2019 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate you coming to see us for service!

June 16, 2019

Excellent experience Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn More

by Logan / Haley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Jun 17, 2019 -

Elk Grove Toyota responded

Thank you for choosing Elk Grove Toyota for service! We appreciate your kind words for Matthew and our Elk Grove Toyota team! We look forward to working with you again!

June 15, 2019

My toyota Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very prof More

by Toyota survey 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Jun 16, 2019 -

Elk Grove Toyota responded

Thank you for choosing Elk Grove Toyota for service! We are grateful for your business and kind words! We look forward to working with you again!

June 15, 2019

Oil change My Toyota Camry was waaay overdue for an oil change. While I waited Kemara Kem from sales answered questions I had regarding the Highlander and was ve More

by Camry7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka, Kemara Kem
Jun 16, 2019 -

Elk Grove Toyota responded

Thank you for your feedback! We are happy to hear our Elk Grove Toyota team was able to assist you with both service and your interest in the Highlander! We appreciate you coming to see us!

June 15, 2019

Apple CarPlay Service was excellent from the moment I drove up and dropped off my car to the time I picked up my car. Nick was very courteous and professional. More

by Cm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Jun 16, 2019 -

Elk Grove Toyota responded

We are happy to hear this! We look forward to working with you again!

June 08, 2019

10k service and safety recall Service line was short and fast. Fred was fast to get me written up. Work performed was done earlier than promised. Would like to see more room for pa More

by Mytoyo916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Jun 09, 2019 -

Elk Grove Toyota responded

Thank you for coming to see us for service! We are happy to hear your vehicle was done quickly. We are looking forward to working with you again!

June 04, 2019

Excellent customer service @ Elk Grove Toyota Danny expeditiously processed my 6-mo Rav4 maintenance requirement complete with complimentary car wash and coordination with Mr Adams, repair shop es More

by RAV4Sport2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Note: All I can remember is Danny and Mr Adam - not sure of their full names., Fred Daniels
Jun 04, 2019 -

Elk Grove Toyota responded

Thank you for your feedback and kind words! We are happy to hear our service team went above & beyond, providing you with a 5-star customer service experience! We look forward to working with you again!

May 30, 2019

Tire rotation Friendly, professional acting and cleanly attired service personnel. Very courteous. Nice fresh coffee maker in comfortable lounge area. Mobile phone More

by Eb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia
May 31, 2019 -

Elk Grove Toyota responded

Hello, I am happy to hear that you enjoyed the service you received from our staff, our coffee, waiting area, notifications and our car wash. It is customers like you that make our jobs so enjoyable. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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