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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,350 Reviews

1,350 Reviews of Elk Grove Toyota - Service Center

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June 18, 2024

My best dealership quick service people very helpful and out of all jennet the best More

by prasadnarendra0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Elk Grove Toyota responded

Hello Narendra, Thank you so much for the kind review. We truly appreciate your time and your business. As always it was very nice to see you. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 18, 2024

Because your work is very good. Thank you so much. Good luck to everyone and so on. More

by yaohsic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot.
Jun 18, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your awesome review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 14, 2024

Excellent customer service, friendly advisors, accessible location and clean waiting room. I always enjoy going to Elk Grove Toyota. More

by sparris1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Elk Grove Toyota responded

Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 09, 2024

The service representative moves like pace of a snail. They are definitely not in any hurry. They make you wait and wait. When they walk out they have absolutely zero motivation. They walk extremely slo More

by Hope service rep. gets better
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express lube area. Both female service representatives. Very slow moving. No desire. No motivation.
Jun 10, 2024 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I have shared your review with our Service Manager for him to address with his staff. We understand our customers time is precious and I apologize for the delay. We will correct this concern. Thank you for making us aware of this situation. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

June 01, 2024

Great and quick service. Fair price. Polite and professional staff.Clean facilities. Easy to make appointments. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Elk Grove Toyota responded

Hi Sam, Thank you for your kind words. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 27, 2024

Checking in was quick and easy, waiting time was shorter than estimated, progress was reported and checkout was fast, car was washed and waiting. More

by urusai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
Apr 30, 2024 -

Elk Grove Toyota responded

Hello Urusai, Thank you for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 25, 2024

Fast service. Explained clearly what needed to be done . Very courteous and helpful . Definitely plan to continue car care with them More

by pprescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete
Apr 26, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 15, 2024

Great work. Easy. Nice workers. Cozy waiting room. My go to to get my car fix. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 12, 2024

convenient location, huge place, flexible hours, nice exterior, friendly staff, n/a n/a n/a More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 10, 2024

John is the best and a great asset to the dealer ship , very knowledgeable and great customer service More

by sksugar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review John. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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