Elk Grove Toyota - Service Center

25,000 Mile Service. Made an appointment. In and out in 1 1/2hrs. Very satisfied with staff & service. Purchased three vehicles from Elk Grove Toyota never any problems sa Made an appointment. In and out in 1 1/2hrs. Very satisfied with staff & service. Purchased three vehicles from Elk Grove Toyota never any problems sales or service. Great dealership! More

Check in Very friendly, efficient and ease of getting through the check in process. The wait time was shorter than I expected. Love the wait room area. Very friendly, efficient and ease of getting through the check in process. The wait time was shorter than I expected. Love the wait room area. More

Excellent device performed by Andy Tran Excellent service performed by Andy Tran at the Toyota of elk grove. Would recommend this dealership to anyone who currently needs service on their ve Excellent service performed by Andy Tran at the Toyota of elk grove. Would recommend this dealership to anyone who currently needs service on their vehicle. More

Thought of everything Brian was friendly and helpful. He explained issues that I was confused about and assured it was taken care of. He was very competent and professio Brian was friendly and helpful. He explained issues that I was confused about and assured it was taken care of. He was very competent and professional. More

Excellent customer service Elk Grove Toyota has the best service department. Matthew is so personable and professional. They do a thorough job of servicing the car, but are hone Elk Grove Toyota has the best service department. Matthew is so personable and professional. They do a thorough job of servicing the car, but are honest about what you actually need. They explain everything, answer questions and schedule your next appt. I wouldn’t go anywhere else. More

As always, I have had great experience. EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on F EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on Florin Rd in Sacramento. More

Horrible Service!!!!!!!! Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too pick Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too picked up my car and my phone cord was missing and my seats were stained from what I can tell were oil spots. I literally had to record the sound of what was never fixed although I was told the issue was tweaked without having to take my car apart.... hmmmm made no sense. If it weren’t for the original person that assisted me that cared to help me victor I would have never got my car issue taken care of. No one at Toyota cared about me being irate. I didn’t even walk out with a car wash. Loyal customer and the thanks I get! Toyota is about the money and their commission! More

Very unique Alvin Kumar Is very different he actually helped me and a very personal and caring manner. I have dealt with so many service advisor and I felt that Alvin Kumar Is very different he actually helped me and a very personal and caring manner. I have dealt with so many service advisor and I felt that my voice counted. My husband pass away and now I have to take care of my car myself, I felt at ease. I will deal with only Alvin ”. More

Service I had an appointment set up but we were told to line up so we waited in 90+ heat of the afternoon . They were not sure how to charge us so also that w I had an appointment set up but we were told to line up so we waited in 90+ heat of the afternoon . They were not sure how to charge us so also that was sketchy. Had terminal cords replaced and they did replace it but it was the cheaper not so lasting kind. I thought that service was worse than before during the days when you were still at Florin. Not too many people but but somebody jumps in as soon as you pull up More

04 tundra After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact an After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact and the ones that made it happen. They should be in the spotlight for their initiative and customer service, I would have left if it were not for them. More