1,324 Reviews of Elk Grove Toyota - Service Center
Outstanding customer service I had an appointment for an oil and a free tire rotation since I did purchase the tires at Toyota . I was in and out in about 1 hour and staff was ver I had an appointment for an oil and a free tire rotation since I did purchase the tires at Toyota . I was in and out in about 1 hour and staff was very nice and all the information I received on my vehicles updates needed was clear and precise. More
Oil maintenance and wheel alignment service Anthony did a great job when I brought my Prius for service at Elk Toyota. He is very knowledgeable, professional and polite. I’m very satisfied for Anthony did a great job when I brought my Prius for service at Elk Toyota. He is very knowledgeable, professional and polite. I’m very satisfied for the service he provided me. Outstanding customer care !! More
Customer Service Fred is excellent. I've been seeing him since I've bought my car and never had any issues. He takes good care of me and my car. Fred is excellent. I've been seeing him since I've bought my car and never had any issues. He takes good care of me and my car. More
Great service Fred Daniels has been our Service Management for over 25 yrs & is honest, trustworthy, & goes up & beyond to make sure our service experience is the b Fred Daniels has been our Service Management for over 25 yrs & is honest, trustworthy, & goes up & beyond to make sure our service experience is the best. More
Maintenance service. Provide good service and result, fixing and repair catalytic convert with small hole cause i had someone molding security bars before to prevent thief Provide good service and result, fixing and repair catalytic convert with small hole cause i had someone molding security bars before to prevent thief , he did wrong technic cause the hole on 1 of catalytic convert, removed all of old bars, and re-install all of new bar with correct technic, and perform max lube oil change package for 115 K miles. More
Customer satisfaction Friendly, nice and courteous. Had a service appointment. I was in and out in 1.5 hours. Talk about my tires so the service I should have them replace Friendly, nice and courteous. Had a service appointment. I was in and out in 1.5 hours. Talk about my tires so the service I should have them replaced. More
Normal service Dealership personal was polite and helpful. Adrian Shanka was helpful, respectful, and very personable. Thank You Thank You Thank You Adrian for every Dealership personal was polite and helpful. Adrian Shanka was helpful, respectful, and very personable. Thank You Thank You Thank You Adrian for everything you do. More
Best Service My appointment time was met exactly at 1:35 Everything that was going to be done on this visit was explained to me in detail. I was asked if I want My appointment time was met exactly at 1:35 Everything that was going to be done on this visit was explained to me in detail. I was asked if I wanted a courtesy car wash which I replied to as Yes! My service experience was courteous and professionally. My wait time was shorter than I expected so that was really a plus. Great service!! More
Review They did a great job on my repair. Highly professional. Work was done on time and within the budget. Good work for all the crews especially the Body S They did a great job on my repair. Highly professional. Work was done on time and within the budget. Good work for all the crews especially the Body Shop. More
Gr8 Service New service bay in EG. Got in on time for service. Waiting area is spacious and comfortable. Dwayne was a great service person to work with. New service bay in EG. Got in on time for service. Waiting area is spacious and comfortable. Dwayne was a great service person to work with. More