1,325 Reviews of Elk Grove Toyota - Service Center
Great service. Love the new maintenance location. They explained everything to me, which was helpful. The report received once the service was complete was very thorough. I have been going to this locatio explained everything to me, which was helpful. The report received once the service was complete was very thorough. I have been going to this location for many years and really enjoy the staff. More
Joel was great. Knowledgeable and easy to communicate with. Great personality too. He was very helpfully in getting me in and out quickly which was great. with. Great personality too. He was very helpfully in getting me in and out quickly which was great. More
Went in for whistling coming through air vents at high speed and removing water spots. I had to drive my vehicle to see if repair man could hear and diagnose the problem but it wasn’t windy enough to get speed and removing water spots. I had to drive my vehicle to see if repair man could hear and diagnose the problem but it wasn’t windy enough to get the sound. Whisky removed the water spots as good as possible. Customer service was excellent from Victor and Whisky. More
Professional and efficient staff, very clean and organized facility and overall operation. Primal was very courteous and thorough in reviewing service needs and client needs. organized facility and overall operation. Primal was very courteous and thorough in reviewing service needs and client needs. More
Quick & great service. Milton service advisor kept me informed, he professional and knowledgeable. I highly recommend both Milton & Elk Grove Toyota service. Beautiful new facility. Excellent service informed, he professional and knowledgeable. I highly recommend both Milton & Elk Grove Toyota service. Beautiful new facility. Excellent service More
We got a text with an invoice, but when I went to the service desk, they knew absolutely nothing about my vehicle being ready. Finally someone came to me til 1 hr after we received the text that my vehic service desk, they knew absolutely nothing about my vehicle being ready. Finally someone came to me til 1 hr after we received the text that my vehicle was ready More
John Nguyen is great!!! He did excellent job!!! Keep us updates, regarding our car status. Good service. Very good adviser! Gave us very recommendation regarding which parts is great. updates, regarding our car status. Good service. Very good adviser! Gave us very recommendation regarding which parts is great. More
I have always had great service at Elk Grove Toyota, have purchased many vehicles there and, when needed, have utilized their body shop - always courteous, professional, and provide excellent service. Alan M purchased many vehicles there and, when needed, have utilized their body shop - always courteous, professional, and provide excellent service. Alan Mitchell goes above and beyond expectations providing customer service within the Body shop. More
New Service Center This was my first visit to the new service center at Elk Grove Toyota. I really liked the spaciousness of the facility. I was greeted promptly when I This was my first visit to the new service center at Elk Grove Toyota. I really liked the spaciousness of the facility. I was greeted promptly when I pulled into the service drive and was then met by my Service Advisor, Joel. Paperwork was handled quickly and I proceeded to the large waiting area. Joel notified me by text when my car was ready and I was done. Overall I was very pleased with my visit. More
Had an appointment and was done within an hour No waiting when I arrived. Staff seemed friendly and ask if I had any problems or questions besides the 5000 mile check. Will see how it goes on next No waiting when I arrived. Staff seemed friendly and ask if I had any problems or questions besides the 5000 mile check. Will see how it goes on next visit. More