Elk Grove Toyota - Service Center

Ronald was very sweet and was prompt in helping me when I showed up for my vehicle service. He was knowledgeable and assisted me in getting the best value of the services and prompt check out. Look forward showed up for my vehicle service. He was knowledgeable and assisted me in getting the best value of the services and prompt check out. Look forward to working with him again for our vehicle services. More

Adrian was great to work with. He remembered me from Adrian was great to work with. He remembered me from prior. He took great care of me, kept me informed, and had great conversations. Please also Adrian was great to work with. He remembered me from prior. He took great care of me, kept me informed, and had great conversations. Please also let Dave Moore know that he and his team are great! Mark More

Greater Service Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next scheduled service. More

Took my Prius in for an oil change,they did not explain my bill ,very long wait, i’m not sure if I’ll take it back. my bill ,very long wait, i’m not sure if I’ll take it back. More

Very professional Nice place. Met with good service. Nice atmosphere. Quick service. The new place is comfortable and nice to have coffee. Joel Garcia was great to work Nice place. Met with good service. Nice atmosphere. Quick service. The new place is comfortable and nice to have coffee. Joel Garcia was great to work with. More

Awesome Service I would definitely recommend taking your vehicle to Elk Grove Toyota. Joel Garcia provided amazing customer service. The express oil change facility w I would definitely recommend taking your vehicle to Elk Grove Toyota. Joel Garcia provided amazing customer service. The express oil change facility was very clean and has nice open floor plan. More

Oil change and tire rotation and brake inspection I had an appointment scheduled for 2:20 p.m on Monday October 21,2019 and was in at 2:32. I did not pick up my car and keys till 4:30. That was 2 hour I had an appointment scheduled for 2:20 p.m on Monday October 21,2019 and was in at 2:32. I did not pick up my car and keys till 4:30. That was 2 hours waiting for my car. Way too long in my opinion but the representative helping me gave me a discount on my bill and was very patient and kind with me and the situation. More

Oil Change Joel Garcia set up my oil change and did a very good job of communicating to me the status of my service. My car was ready much sooner than I expecte Joel Garcia set up my oil change and did a very good job of communicating to me the status of my service. My car was ready much sooner than I expected. More

Unprofessional staff The advisors were so unprofessional. They were very loud and kept laughing. One of the advisors that called me to give an update about my vehicle star The advisors were so unprofessional. They were very loud and kept laughing. One of the advisors that called me to give an update about my vehicle started laughing. I could not understand him since he was laughing so hard. It took him about 20 seconds before giving me an update. It seemed like like they were in high school. I heard one customer calling the manager about their unprofessional behavior. More

10k service The service provided was excellent. Jose is very friendly and always ready to assist us explaining each question. This is our third time at Toyota dea The service provided was excellent. Jose is very friendly and always ready to assist us explaining each question. This is our third time at Toyota dealer and the service is always very good. More