Elk Grove Toyota - Service Center

Excellent customer service, went for service w/o appointment, got my turn quickly. Nice and clean service station. Convenient. Had good experience. Happy with their service. appointment, got my turn quickly. Nice and clean service station. Convenient. Had good experience. Happy with their service. More

Thank you for the best service as usual and Riley was right there to help us fix our Tire a real professional courteous and polite right there to help us fix our Tire a real professional courteous and polite More

90,000 mile checkup They did a great job of getting the car serviced. They talked to me about any issues that might be coming up. Very friendly and positive service. (The They did a great job of getting the car serviced. They talked to me about any issues that might be coming up. Very friendly and positive service. (The overnight checkin was confusing.) More

Thank you for having such a wonderful, dedicated, kind and detailed employee by the name of Joel Garcia!!! He has made my visits quick, comfortable and complete! and detailed employee by the name of Joel Garcia!!! He has made my visits quick, comfortable and complete! More

I was not satisfied with my first visit at this dealership for service on Labor Day but decided to give them another chance. I am glad that I did because Miguel Navarro really impressed me with the dealership for service on Labor Day but decided to give them another chance. I am glad that I did because Miguel Navarro really impressed me with the service he provided. He explained everything in detail and even apologized for calling about 30 minutes after the window they stated the car repair would be completed. When I went to pick up my car I noticed a hub cap missing which was not missing when I brought it in and he quickly replaced it. I moved jobs and homes recently and Elk Grove is the most convenient location. I am very pleased I can continue taking my vehicle there for service. Miguel really won me over and definitely deserved recognition for his outstanding customer service. Thanks Miguel! More

The work I needed on my car was completed after some miscommunication with my service tech. When I came to pick up my car, I was told it was behind another building. There were no signs or employees to miscommunication with my service tech. When I came to pick up my car, I was told it was behind another building. There were no signs or employees to assist me in finding that location. When I found my car, I felt it was in a desolate location. It was a very uncomfortable feeling for a woman alone. The Roseville Toyota dealership always brings my car up to me when I come to pick it up. That is a much more professional service. My overall feeling is that it appears the Elk Grove Toyota dealership is having financial difficulties and has cut back on staff. More

Oil change air filters and AC cabin filter change. Have appointment still waiting for two and half hours But the service technician and clerk are good appointment still waiting for two and half hours But the service technician and clerk are good More

At the dealership the employees are all pleasant. However even with an appointment I find the service to be very slow. Otherwise things are ok. However even with an appointment I find the service to be very slow. Otherwise things are ok. More

First time at the new express facility. It was a great experience. Adrian did a great job explaining everything and he was very courteous. My vehicle was done when he said it would be done, and that’s i experience. Adrian did a great job explaining everything and he was very courteous. My vehicle was done when he said it would be done, and that’s important to me. More

I think this dealership is awesome, I’m very pleased with the service I received. All the employees I dealt with were very courteous and helpful. I will definitely be coming back here for my future service the service I received. All the employees I dealt with were very courteous and helpful. I will definitely be coming back here for my future services for my 4 runner!!!! More