1,325 Reviews of Elk Grove Toyota - Service Center
Awsome in and out good service took care of the problem I was there for had to replace the weather strip on both sides of my door was there for had to replace the weather strip on both sides of my door More
Anthony Aldrete is an amazing service writer. Keeps you informed of everything going on. Professional, precise, informative, explains everything. I will continue to make my appointments with him. Thank you informed of everything going on. Professional, precise, informative, explains everything. I will continue to make my appointments with him. Thank you! More
These folks were courteous and helpful. They discouraged me from getting any unnecessary repairs and only recommended what was necessary at the time.The free car wash was a nice bonus. I would definitely re me from getting any unnecessary repairs and only recommended what was necessary at the time.The free car wash was a nice bonus. I would definitely recommend for Toyota repairs and maintenance. More
Came in for a 5k maintenance service and I asked the service advisor about different products for my vehicle. Advisor was not familiar with the product that the toyota facility offered. He just referred service advisor about different products for my vehicle. Advisor was not familiar with the product that the toyota facility offered. He just referred me to ask around to parts dept. I felt that he could have helped out by inquiring for the customer. Dont know if he was having a bad day or was just not well trained as an employee. I even asked if he was new, and he replied, no. More
I was told I was getting an oil change but it didn’t happen. I wasn’t aware it’s not offered at the time. happen. I wasn’t aware it’s not offered at the time. More
Service was great at Elk Grove Toyota! Jose was very thorough and helpful. I appreciated his communication and how he kept me informed about my car. thorough and helpful. I appreciated his communication and how he kept me informed about my car. More
The new service center is clean & spacious. They added a snack bar with healthier options than just vending machine items. Service was exceptional as usual. snack bar with healthier options than just vending machine items. Service was exceptional as usual. More
This review is only concerning service. The service This review is only concerning service. The service department, was very good, in doing my scheduled maintenance. I was quickly checked in, went ov This review is only concerning service. The service department, was very good, in doing my scheduled maintenance. I was quickly checked in, went over service, that was to be completed by service mechanics. My car was completed, under the time I was told. I was advised of the future date of my next service. The new facility is very comfortable and offers some areas to talk privately on phone, or use your tablet. More
The service people were very friendly and helpful and it did not take very long. We were very thankful for the car wash. They did a good job. did not take very long. We were very thankful for the car wash. They did a good job. More
Every time I have my car serviced at Elk Grove Toyota the work is performed with my complete satisfaction by a very professional service staff. work is performed with my complete satisfaction by a very professional service staff. More